Grace Removals Group - Perth Reviews 332

TrustScore 4.5 uit 5

4,7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The removal crew were really great! Tane Jake and Kateryna did a fantastic job. They were very friendly and efficient. They are all a credit to your company. Regards Rick and Barbara.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verhuizer
  2. Logistieke dienstverlening
  3. Verzendservice

Geschreven door het bedrijf

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contactgegevens

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australië

  • 1300725991

4,7

Uitstekend

TrustScore 4.5 uit 5

332 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Move from Perth to Brisbane

Move from Perth to Brisbane was impeccable and hassle-free at both ends. Both managers and movers were very professional, courteous and friendly.

29 maart 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear NARAYANASWAMY,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Perth to Adelaide

Quick, efficient and professional. Made our move from Perth to Adelaide easy. Would use again. 10/10

19 maart 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Richard,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 4 van de 5 sterren

Highly recommend

The move from Perth in Australia to Trieste in Italy went very smoothly thanks to Grace removal. From the start to the end organisation was easy and communication was very efficient. All the content of the container arrived in good order. We definitely would recommend Grace for a relocation and would use it again.

13 februari 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Monika,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

I would highly recommend Grace for not…

I would highly recommend Grace for not only being promp & pleasant when I was getting a quote from Newcastle NSW, right down to packing up and more so the delivery, so prompt & nothing was a problem & they went beyond what they had to do on such a very very hot day.

1 februari 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Suzzane,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 2 van de 5 sterren

Disappointing Experience

Initial involvement with Grace sales consultant was very professional - She was very helpful and flexible - but all downhill from there. On the day of pickup, removal staff were rude, unprofessional and careless with my belongings. On arrival at my destination, boxes were squashed and ripped. Very disappointed with the whole experience. I would not recommend this company.

13 januari 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Heather,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Only good

Only good. No effort too much and no breakages.

5 januari 2024
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Stella,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Brilliant Experience

Wow such a brilliant experience with our uplift! Kerry was so helpful communicating with us about our booking. Jordan packed all our items and he was fast and fantastic. Then James and Unjah came and collected our belongings and they were amazing! They worked so hard and were super helpful with the whole process. Ensuring we filled our allocated space helping us pack extra items. I cannot rate them more highly. Thank you so much for your amazing work ethic and customer service could not recommend them more highly.
Thank you so much!
Amy & Errol

4 januari 2024
Review zonder uitnodiging
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Amy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

We moved from Australia to France in…

We moved from Australia to France in July. The packing team was incredibly efficient and professional. All our items arrived safely including a 55 inches TV! The delivery team in France was on time and also incredibly efficient and professional. No hesitation in recommending Grace.

15 juli 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Christophe and Madeleine,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Friendly service all the way with GRACE REMOVALS

Fantastic services given by all concerned
Right from the first phone call to the very and with the friendly, jovial delivery guys
THANK YOU FOR A FABULOUS SERVICE

29 november 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Wendy,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

We had excellent service from Grace…

We had excellent service from Grace Removals. All calls were answered or returned and questions answered. We were consistently kept in the loop. Our stuff arrived as planned. Highly recommended.

7 december 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Annarosa,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Catherine,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Perth To Geelong, No Stress

This was my second load household goods from Perth to Geelong. The freight schedule was fantastic and also pick up and delivery was wonderful. Everything was stress free from consultation, quotes and communication with Grace staff, whom were ways ready to help and polite. I most certainly recommend this company to move you.

3 november 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Ada,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

A highly professional service from the…

A highly professional service from the initial quote to long term storage to final delivery. Couldn’t recommend Grace Removals more highly.

7 november 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Mr Keith,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Grace has truly exceeded our expectations

Grace has truly exceeded our expectations at every step of the process. From the initial interaction with the salesperson to the furniture pickups and communication during delivery, their service has been exceptional. We've entrusted them with our moves from Perth to Melbourne and back, and they have consistently delivered outstanding service.

What sets Grace apart is their attention to detail. They not only handled the transportation but also efficiently packed and collected our boxes once we finished unpacking smaller items like clothing and kitchenware.

Their comprehensive insurance options provided us with peace of mind throughout the process. While, on one occasion, some of our furniture suffered transit damage (which can happen), we were impressed by their swift acknowledgment of the issue. They promptly assigned a representative to guide us through the insurance process, ensuring we received a replacement for the damaged item.

One standout feature of Grace is their excellent communication. Their team members consistently kept us informed, a quality that my wife and I truly valued.

In sum, we have had an outstanding experience with Grace and wholeheartedly recommend their services to anyone in need of a reliable moving and relocation company

23 oktober 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Tendai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience - on time, courteous and friendly on both ends. Excellent

10 november 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Michael,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Couldn't have had a better experience

Couldn't have had a better experience. Everyone I dealt with was so friendly and professional. Pick up and delivery happened exactly when advised. Delivery of 2nd hand boxes beforehand and offer of collection of those after was definitely not something I expected. Everything arrived undamaged, even stuff I probably could have packaged better. One very happy customer. 😀

30 oktober 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Lauren,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Very professional

29 oktober 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear John,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service 11/10 rating

Excellent service 11/10 rating. I would recommend them for efficient and polite service.

25 oktober 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Yvette,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Made easy!

Made easy!
Everyone was extremely helpful to deal with and flexible
And the removalist nothing but respect for my belongings

4 oktober 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Sunnye,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Patience

Everyone was friendly and strive to help in difficult situations.

They never lost patience.

I appreciated everyone's input to make my move from WA to Victoria as smooth as possible.

25 september 2023
Logo Grace Removals Group - Perth

Antwoord van Grace Removals Group - Perth

Dear Trudie,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

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