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Gracedday Reviews 

11
•
TrustScore 3 uit 5

3,0

Kledingwinkel
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Bedrijfsgegevens

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Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

11 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(11)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

They ripped me off for $26.00

They sent me an item that was not like the one advertised. It was smashed from shipping, was not embroidered as the picture showed. It was a children's size that was terrible. When I contacted them it was a bullsh-t answer. They offered me 20% of my original payment. I was ripped off for $26. DO NOT buy from them!!

2 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Carl Naecker

We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.

We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.

To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com

We promise to prioritize this matter and sincerely hope you will give us a chance to improve.

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

I would give zero stars if available

I would give zero stars if available. Horrendously deceptive photos of the Eagle Solar light for which i waited several weeks. I paid $48 for a piece of crap product i am too embarrassed to put in my yard! I would have paid maybe $7 or $8 for it at most if i knew what I was really buying. They are now playing the percentage money back game with me. I want ALL of my money back!
Don’t be stupid like I was and trust this place!
Deceptive fraudulent liars!

29 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear KTC

We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.

We take your feedback very seriously and sincerely invite you to contact us with your order number.

Contact email: olivia@clientcare2025.com

We will promptly verify and properly address your concerns to ensure your rights are not harmed.

Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

GRADAY 1864

I purchased the Commemorative 250th flag magnets for my vehicle. These were advertised as removeable and when they arrived I noticed they are adhesive that would permanently adhere to my vehicle. This is not what I wanted and when I contacted customer service to begin a return and refund. I keep getting a run around that they will offer me 15%, then 20% then 50% refund to keep the merchandise since they would have to be returned to China at my expense with no guarantee that I would even receive a refund. Complete dissatisfied.

9 juni 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Tina Lis

We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.

We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.

To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com

We promise to prioritize this matter and sincerely hope you will give us a chance to improve.

Best regards
Olivia

Beoordeeld met 4 van de 5 sterren

Great customer support/service

All in all the experience was positive, The customer service representative did all within their power to make the experience positive. The issues I had was communication and delay in the ordering system. Initially there was no confirmation of the order having been placed, an extended timeframe before acknowledgement of shipping and a tracking number that only tracked the item to the USA not to my house. I agent I spoke with responded quickly to my correspondence helping to ensure the order was placed and correcting the order when I found an error. This individual improved my experience. I thank them.

25 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Eugene Hill

Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.

We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.

We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.

We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

After 2 months

After 2 months, I still don't have my order. I will never order from them again. Trying to get a refund.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Melissa Fuller

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Beoordeeld met 4 van de 5 sterren

4th July Polo Shirt Order

Item took to long to be received and was on the small side. Company did handle return rapidly.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Sam

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Beoordeeld met 5 van de 5 sterren

The package (#GRADAY3844) arrived on…

The package (#GRADAY3844) arrived on time. and the gift inside is elegant and sophisticated— I really love it!
Rong Ke, July 8th

10 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Rong Ke

Thank you so much for your wonderful review! We are truly delighted to hear that you love the product. Your kind words mean a lot to us and motivate us to keep improving.

If you ever need anything else, please don't hesitate to reach out. We hope to serve you again in the future!

Wishing you all the best.

Best regards
Olivia

Beoordeeld met 5 van de 5 sterren

This is an exceptional company

This is an exceptional company, from their products to customer service they stand by their word! I ordered a beautiful wreath and eagle for America 250! Unfortunately I ordered to late and they were not going to arrive in time, but their customer service is AMAZING! And made sure I was refunded! I will definitely be ordering again!!!

2 juli 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear customer

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Beoordeeld met 1 van de 5 sterren

Awful Product / Awful Fake Company

I ordered the American Eagle wreath and what did I receive but a cardboard representation of what was on the website. It was supposed to be "handcrafted from precision-cut polystyrene foam" to make it as though it was 3-D and this is far from it. A flat round circle painted on an 1/8" piece of wood. I paid $26.99 plus shipping for this. What a rip-off and not worthy of anyone's business. I've emailed for a full refund so I'll see if I get any response and any cooperation from this fly by night company taking advantage of America's 250th. I read another review on Trustpilot and emailing this company seems to be of little use and they provide no phone number to contact them so that should have raised alarms before I ordered. I finally did receive a response and the best I could get was a 30% refund for their mistake. I could send back at my cost, but it was their mistake. False advertising, deceptive marketing practices are what this company is all about. Also, they claim the product I ordered had over 2000 reviews but you can't access them nor can you find them anywhere. Totally fake. And I wouldn't trust the five star Reviews from this company either. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!

29 juni 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Glenn

We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.

We take your feedback very seriously and sincerely invite you to contact us with your order number.

Contact email: olivia@clientcare2025.com

We will promptly verify and properly address your concerns to ensure your rights are not harmed.

Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.

Best regards
Olivia

Beoordeeld met 5 van de 5 sterren

Selecting one of their beautifully crafted items was simple.

Selecting one of their beautifully designed U.S. eagles was very easy due to the original nature of the item.

Molly, at customer service, explained the item's availability and that she would ship the product to me as soon as possible. Shipping was free and Molly ensured I was satisfied with the process. Beautiful product and outstanding customer service. Thanks, Grace Day.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Phil C

Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Beoordeeld met 2 van de 5 sterren

Ordered a beautiful Wreath to celebrate…

Ordered a beautiful Wreath to celebrate America's 250th on May 22, 2026. Received a confirming email that states it shipped on May 25th. I haven't received it yet, and have not received any updates as to where my order is currently. I do have a Tracking Number, but it's confusing, to say the least, to understand the shippers information. I'm doubtful that it will arrive before July 4th, this year, 2026.

7 juni 2026
Review zonder uitnodiging
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Antwoord van Gracedday

Dear Carolyn

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

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