Green Jellyfish Reviews 273

Speedy process from start to finish, plenty of information on your claim,
Would 100% recommend this company for your R&D claim a lot more professional and informative than most.
Thanks again.
Joe

Unfortunately the negative reviews are accurate. Our claim was checked for compliance by the HRMC and the tax had to be repaid. They are ignoring my emails about getting the substantial fee back. The contract and the sales person said I would get the fee back. Sadly not. It’s a scam. £4000 out of pocket and 6 months of compliance check stress.

We had an amazing experience with Green Jellyfish and in particular Eloise Ayers from the team.

The team is really responsive and keen to help their clients. I would highly recommend the Green Jellyfish team to whoever wants to get their R&D claim quickly and in a professional manner.

Helped us with R&D claim

This is the second year Jellyfish help us make the R&D claim. This time Barnaby Chenery​​​​ have been helpful and quick in getting things sorted out.

My only feedback is that this year the agency fee has increased a lot compared to previous year so it will be nice for this fee increase to be communicated in advance before starting the calculation/claim process.

I worked with Jonathan Kitts on my R&D credit application and Eloise Ayers on my capital allowance claim. I thought my company was too small for them to deal with initially as other companies had turned me down for this reason. They assured me that were happy to help with both my claims which were successful. Both Jonathan and Eloise were fantastic to deal with and answered all of my numerous queries thoroughly and professionally. I would highly recommend working with this company and I will do so again. Absolutely no problem at all.

Jellyfish helped us with our R&D tax claim.

Reached us out of the blue, and took care of the whole process really. Kim in particular was great and always on hand to help. The only drawback is fee seems a little high, but this was likely because our claim was relatively small.

very clear on what can be offered. i did not know i would be able to claim but following the conversations we had it seems I can.

Pete explained the full process in depth so that we fully understood the claim and with the correct information. Pete answered all our questions without pressurising us into quick decisions. Thanks again Pete, thoroughly recommended.

Honest approach and clear instructions and communications. We didn't experience a "sales-y" environment and we weren't over promised anything

I was approached by Green Jellyfish, They did all the leg work checking out our business adn I had to hand over minimum documents to move forwards with our claim. Mark Brightman was extremely helpful, easy to talk to, very knowledgeable and always answered emails quickly if needed. The process was smooth and ended with a refund we were very happy with.

Jonathan was clear and concise with the explanation of the programme which I had never heard of before. He made it easier when I was gathering needed information and was easy and pleasant to get on with.
Most of all it worked...so a big fat thankyou to Jonathan and Green Jellyfish...weird name but never mind...I can't talk

Green Jellyfish made the process so simple. They explained everything at each step. They were very efficient with their processing. Mark Brightman was excellent!

Pete was a great help and took all the hassle away from me

I wanted to take a moment to share our exceptional experience with Green Jellyfish, specifically our dedicated consultant, Lauren Mackay. We recently embarked on the journey of an R&D tax claim, and I can't emphasise enough how seamless and informative the entire process was, thanks to Lauren and her team.

As a company that has recently undergone a significant transformation, transitioning from a product design agency to a purely digital creative agency, we were initially uncertain about our eligibility for an R&D claim. This transition brought about a learning curve for us, and we had some doubts about whether we could fully leverage this opportunity.

Lauren played a crucial role in addressing our concerns and guiding us through every step of the process. Her deep expertise in the field of R&D tax claims was immediately evident, and she was not only informative but also incredibly supportive. She took the time to thoroughly understand our business model, objectives, and recent transformation. Lauren then skilfully guided us through the intricate process, ensuring that we identified and documented all eligible R&D activities.

What truly set Lauren and Green Jellyfish apart was their commitment to going the extra mile. They were not satisfied with just ticking boxes; they proactively collaborated with our team to ensure we maximised our claim. Lauren's attention to detail, coupled with her ability to communicate complex concepts clearly, made the entire experience not only painless but also enlightening.

The outcome of our R&D tax claim far exceeded our expectations, thanks in large part to Lauren's diligent efforts. Her professionalism, dedication, and expertise made this partnership a resounding success. We not only secured the financial benefits of the claim but also gained valuable insights into our own operations.

In conclusion, I can wholeheartedly recommend Green Jellyfish, and specifically, Lauren Mackay, to any business looking to embark on the R&D tax claim journey. Their unwavering support, combined with their ability to demystify a complex process, was a game-changer for us. We are now not only stronger financially but also better informed about how to leverage our innovative endeavours in the future.

Thank you, Lauren, and thank you, Green Jellyfish, for your exceptional service.

Liam

Extremely professional service. We've used Green Jellyfish for a few years now and they're always great to deal with

Green Jellyfish were quick to respond and provided helpful information throughout. Their communication has been fantastic and empathetic to work around other commitments. Very professional - thank you Green Jellyfish!

Great Customer service, Prompt and reliable with no silly questions. Barnaby was very polite & nice to talk to, he showed genuine interest in my work and I thought that he fore filled his role very well. I had no doubt that the claim was going to be successful and he gave me trust within the Green jellyfish company.

Barnaby was so helpful with our claim and made the whole process so simple.
Thankyou to Green Jellyfish and the team

Working with Mark at Jellyfish has been a great experience. He has been able to break down and explain processes clearly. Dealing with tax can feel like a minefield, but he was able to advise in a way that helped it make sense! I would highly recommend Mark Brightman for his organisation and great customer service. I hope to deal with jellyfish again in the future.

Very easy to work with barnaby such a nice chap and got things sorted 5*