Green People Reviews 

166
TrustScore 3 uit 5

3,1

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Beoordeeld met 5 van de 5 sterren

I had bought Green People scent free sun cream 30 from a third party but when I went to use it there were granules in it which were very rough on my skin. I was past the return date so contacted Green... Toon meer

Beoordeeld met 2 van de 5 sterren

I have bought their organic 30 for sensitive skin. It doesn't sting my sensitive eyes. However the last one had white fragments in it, perhaps issue with manufacturing process. The current one i bough... Toon meer

Beoordeeld met 3 van de 5 sterren

Good products. Atrocious customer service. They advertise 20% off first orders all over their website but don't actually provide it which I'm pretty sure is not legally compliant. Customer services ig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

this sucks. apparently my package was delivered 2 weeks ago in our publoc hallway but i never got any notification email about an attempted or „successful“ delivery. Now i checked the package after tw... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huidverzorgingskliniek

Informatie afkomstig van verschillende externe bronnen

Discover Green People's organic skin care, hair care, deodorants, toothpaste and sun lotions for all the family. Shop now online or by phone.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

166 reviews

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3,1

Alle reviews

(166)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Why are you trying to hurt my kids!

I’m so tiered of company’s like this claiming nonsense - just lies!
Toothpaste - organic for children - ORGANIC! How - sodium benzoate also known as E211 which is a preservative added to food in strictly defined doses - not to mention citric acid lol you people are dangerous!!
Organic means the opposite of this product - disgrace to the humans all in the name of profit 84.7% means it’s not organic - I’m refunding this product with major complaint as this is false advertising and relying on peoples unwillingness to research for themselves. Corruption in our food medicine and even tooth paste for kids - it’s everywhere - shame on you… Who do you think you’re dealing with im clued up and educated on this.
This is very sad! (Save our children)

6 januari 2024
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Anthony, Thank you for your review.

Sodium Benzoate is widely used throughout the Cosmetic industry, is considered safe for use as a preservative and is used in Green People products in-line with limits set out in Regulations.

We have spent a very considerable amount of time looking into the evidence surrounding the use of Sodium benzoate as a preservative in cosmetics. The vast amount of this evidence supports the use of this material and demonstrates that at the levels used in cosmetics, the topical use of Sodium benzoate is safe and without adverse effects. We take pride in our position as one of the leading authorities on natural and organic cosmetics in the EU. We would not jeopardise that position for the sake of one ingredient if we were not absolutely convinced about its safety.

We can confirm our Children's Mandarin Toothpaste with Fluoride contains 84.7% certified organic ingredients & is 99% natural.

Full information, including the ingredients list and organic percentage is available on our website at the time of purchase. We also provide a 28 day return policy, for products purchased directly from us, should you wish to return a product to us - full details of which can be found on our website.

Should you have any specific concerns you would like to address, please contact us directly and we would be happy to address your queries.

Beoordeeld met 5 van de 5 sterren

Been using green people shampoo this…

Been using green people shampoo this last year and it’s the only shampoo thats give my hair its shine and softness back, it’s so gentle on the hair and scalp and you don’t need a lot on your hand, I have cancer so I have to use a gentle shampoo free from additives and this is, it’s well worth the money.

12 januari 2023
Review zonder uitnodiging
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Antwoord van Green People

Hi Mr Scott, thank you for your lovely review. We are so glad to hear our Shampoo has made a difference to your hair and scalp! We wish you all the best! If there is anything we can help with, please do not hesitate to contact us.

Beoordeeld met 2 van de 5 sterren

After sun with insect repellent - disappointing.

I bought the moisturising after sun natural insect repellent - really disappointed. Firstly l’m still on holiday as I write this, some indication of how disappointed I am (not even waiting to get home). I currently have at least 15 mosquito bites, and I’m only on day 6. It clearly doesn’t repel those little suckers I’ve used other products in the past and never been bitten once.

It’s not a bad moisturiser but it is a little heavy and not overly absorbent I think the cheaper readily available (super market) product will be back in my case next time.

It’s a shame cos I think the idea is brilliant just hasn’t worked.

12 september 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Kim, thank you for your review. I do apologise that you have had this experience with our After Sun. Please can we ask you to contact us directly on organic@greenpeople.co.uk so we can find a solution for you. We look forward to hearing from you and enjoy the rest of your holiday.

Beoordeeld met 1 van de 5 sterren

Green People sensitive Skin factor 30

Green People sensitive Skin factor 30. Poor quality product, very difficult to absorb into skin. Product is very uncomfortable to use and remains sticky and claggy on your skin. Would not buy again or recommend this product. My daughter my wife and I all tried this product and drew the same conclusion .

8 september 2023
Review zonder uitnodiging
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Antwoord van Green People

Hi Paul, thank you for your review. I apologise that you did not find our Sun Cream suitable for you. Please can you confirm for me that you were using our new formulation? This was recently reformulated and has a much thinner consistency which is easy to rub in to the skin and sinks in seamlessly. Please do contact us with further information on organic@greenpeople.co.uk so we can look into this for you. We look forward to hearing from you and we do apologise for any inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Nice brand, clean ingredients.

I'm really pleased with their facial sun cream. I also bought another item that didn't work for me. They accepted the return and refunded me. I had a very good experience with this brand so far, and I will buy again for sure!

1 juli 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you for feedback! We are glad you had a good experience with us and will be returning! We look forward to welcoming you back.

Beoordeeld met 5 van de 5 sterren

We used the scent free 30spf for a two…

We used the scent free 30spf for a two week holiday in Majorca. Prior we had used the once apply all day other brands sun creams that make your clothes go yellow! We had no sun burn and it worked well. Also our skin didn't peel like it does with the other creams. It is thick to put on and has to be recoated after lunch, but we were more than happy with it and will use again.

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you for your positive review! We are glad you enjoyed using our lovely sun lotions on your recent holiday!

Beoordeeld met 5 van de 5 sterren

Lovely people lovely company!

I just had the best experience with Sophie from Green people. I had an issue with a product and she sent me out a replacement one! I was bowled over with her kindness and the company too! Beautiful products lovely people! X

28 juni 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you for your positive review! We are glad you were pleased with the service provided by our customer care team! Here to help!

Beoordeeld met 4 van de 5 sterren

I like their products but would like…

I like their products but would like them to supply their shampoos and conditioners in bottles? I find their tubes impractical. When I'm in the shower I find it difficult to extract the shampoo and and conditioner from the tubes with wet hands. If not, any chance of supplying these in bottles. Maybe do a survey. I can't be the only one with this problem.

18 juni 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you very much for your feedback! We will certainly pass your feedback on for any future developments.

Beoordeeld met 1 van de 5 sterren

Miserable experience, hopeless company, glacial customer service.

I don’t think in twenty years I’ve ever tried a product from this company that works and isn’t irritating.

Everything from them is so basic, yet hugely overpriced.

I purchased the new scent-free shampoo bar, despite it being £16.00 for a tiny, tiny 50g (I know, I don’t know what I was thinking!).

I was shocked to see how poorly made it was; like something knocked-up in a domestic kitchen on a whim.

Very basic ingredients: sodium coco sulphate and a few boring oils and extracts … yawn.

Tiny; poorly made; unbelievably expensive, and super irritating.

I returned the order right away, confirmed as received safely back by Green People.

A week later, no refund, despite it being promised, and now I’m ignored.

I would like to see Green People send orders out, while letting customers wait, oh, maybe a week or two to pay them. Never going to happen, however they are happy to receive goods back without refunding.

Being ‘ethical’ also extends to how you treat people!

7 juni 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Good afternoon, we are very sorry you have not had a satisfactory experience with our products or service.

Our products are made with natural, organic & gentle ingredients, including many key actives. We never use harsh synthetic chemicals.

Every person has different skin types and unfortunately it is impossible to make or guarentee our products will be suitable for absolutely everyone. However, we select our product ingredients with great care, to minimize the potential for allergic reactions and sensitivities.

At busier times, returns can take 5-7 working days to process, this also includes the time it takes to arrive at our warehouse. All returns received have been fully processed. If you have still not received a refund for your items, please contact us at organic@greenpeople.co.uk and we would be happy investigate this further for you.

Beoordeeld met 5 van de 5 sterren

I absolutely love this company and…

I absolutely love this company and their products. I have been using them for around 3 months now and I cannot recommend them highly enough. The company ethos of organic, natural and cruelty free ingredients is outstanding. Cruelty free is at the top of my list when sourcing my skincare. A lot of companies can say they are cruelty free because they themselves don’t test on animals when the companies they source their ingredients from do which is deliberately misleading in my opinion, so I’m really grateful to find a company with such strong ethics in protecting animals and the environment.
At 48 and with sensitive dry, rosacea prone skin I was desperate to find skincare that did what it said it would. I use the age defy and Nordic roots range and I am blown away by the difference in my skin. The products are packed full of natural ingredients that are kind to my sensitive skin. I have tried so many other creams and serums from other companies but would always wake up with irritated, tight, dry and uncomfortable skin and even after my morning skincare routine would find half way through the day I would need to reapply, so applying makeup was a bit of a nightmare as my foundation felt awful on my dry skin and I couldn’t wait to take it off. Using the products from Green people I have not found this at all, I can wear makeup comfortably all day, I wake up and don’t feel the need to rush to moisturise as my skin feels super soft and comfortable and it doesn’t irritate my skin even when I’m having a rosacea flare up. My skin is more radiant, even toned and healthy and I am now a customer for life! So happy I found them

30 mei 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you so much for you review Nikki. We are so delighted to hear that you are loving our products so much and that these have been so suitable for you. We greatly appreciate your continued support! Thank you again.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Prompt response that accepted responsibility for my issue, acknowledged the error that had been made and corrected it. Exactly the response you want from customer services.

16 maart 2023
Review zonder uitnodiging
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Antwoord van Green People

Thank you so much for your review! We are delighted to hear that you received excellent service from our customer service team.

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

Wonderful products. Green People sorted out a postage issue as soon as I advised them. Products and Customer Care from this lovely Company second to none.

8 maart 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Thank you so much for such a wonderful review, we really appreciate it.
We are thrilled that you are loving our products and are happy with the service provided.

Beoordeeld met 5 van de 5 sterren

Brilliant Service and products ☺️

I placed an order for some samples and managed to get my own address wrong (bloomin' autofill 😂).

My order of course went astray but Green People very quickly sent me out a new parcel (at no extra charge) and were just so nice about it all. It arrived super quickly, and having tried my samples I'll definitely be placing an order for the full sizes ❤️

23 februari 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Lynne, thank you so much for your review. We are delighted to hear that our team were able to assist you so swiftly with your astray order and we hope you love your samples!

Beoordeeld met 5 van de 5 sterren

Love these products

Love these products, have to use scent free after a severe allergic reaction and so have to read all ingredients and these are just great for my ultra sensitive skin. Easy ordering on website, really quick delivery and a first class customer service. Definitely recommend.

27 februari 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Linda,
Its fantastic that you had such a positive experience with Green people and our lovely products. We are thrilled to hear that our products have helped with your sensitive skin.
Thank you for such a great review!

Beoordeeld met 5 van de 5 sterren

Overall great and kids stuff amazing for ezcema

The service they provide is amazing it comes so quick. Also the products for children are brilliant it's really helped keep my little ones ezcema controlled. Also the points rewards system is really good too. Just overall great!

22 februari 2023
Review zonder uitnodiging
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Antwoord van Green People

Fantastic to hear how our products have helped with your children's eczema! Thank you so much for your positive review!

Beoordeeld met 5 van de 5 sterren

Excellent and prompt customer

Excellent and prompt customer
care with very helpful advice given. Looking forward to trying my samples.

22 februari 2023
Review zonder uitnodiging
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Antwoord van Green People

Hi Mrs Kay, thank you kindly for your review! We are delighted to hear that you received helpful advice and we hope the samples suit you perfectly!

Beoordeeld met 5 van de 5 sterren

Bought minty and peppermint toothpastes

Purchase minty and peppermint toothpastes. Really good stuff considering all natural. Was curious about where a couple of the ingredients came from, so sent them a message. They responded quickly and went in to great detail. Really put me at ease.

17 februari 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Elliott, Thank you for yoru review! Great to hear you liked using our Toothpastes and that we were able to reassure you!

Beoordeeld met 5 van de 5 sterren

True customer care

Swift email reply to my enquiry about a product. A refreshing change when commercial communication with a firm can take days for email replies or too long on the phone following selecting options. With Green People I felt I was in touch with real people. Thank you.

10 februari 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Petronella, thank you for taking the time to write a review, we are glad you were happy with the service you received! If you have any further queries, please get in contact again and we would be more than happy to help.

Beoordeeld met 1 van de 5 sterren

They do not care about their customers

I purchased the Green People anti-aging cream for sensitive skin on Amazon. The cream really irritated my skin and made it burn. I specifically bought the cream because it is advertised as a sensitive skin cream. Although I got the cream via Amazon, the seller was listed not as Amazon, but the Green People. I contacted the Green People and the call handler was rude, unhelpful, unsympathetic and did not want to have anything to do with the purchase. She simply told me it had nothing to do with the Green People (although is IS their cream) and they would not give me a refund even though I suffered a burn from the cream. I bought the cream in good faith and te company's conduct and lack of customer care is appalling. This is by far the worst company I have ever encountered. The product caused me a serious irritatiton and the company could not care less about a customer.

25 januari 2023
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Susanna, We are very sorry to hear that you have had a reaction to our products and didn't feel our customer care team were helpful. Unfortunately, your order was purchase indirectly (through Amazon) therefore, we have no transaction history of your order, in this instance the item needs to be returned back to the retailer you purchased from. Amazon purchase from us to sell on their website. If you would like to come directly to us, we do provide different offers each week that can be viewed on our offers page and also have a 28 day returns policy.

Beoordeeld met 2 van de 5 sterren

Pretty poor

Spent a fortune on sun creams for our holiday.
Terrible to apply. Thick and difficult to rub in. Even though I reapplied several times (yes, I was using a suitable factor) both me and my wife still started to burn.
After 2 days we are going back to natural tone instead. Far far better!

14 juni 2022
Review zonder uitnodiging
Logo Green People

Antwoord van Green People

Hi Paul,
We are so sorry that the experience with our product wasn't a positive one for you.
We do apologise for any inconvenience caused.
If there are anymore issues please get in touch with us directly at Organic@greenpeople.co.uk and we can resolve any issues for you.
Kind Regards,
Green People

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