Group Line Reviews 

Standing ovation for Neil! Very helpful, friendly and extremely patient.
Fredo Donnelly

Ross from Groupline was extremely easy to communicate and work with. He provided an excellent seamless service for the school trip I was organising and would do it again with him.

Ross from GroupLine provided outstanding service from start to finish. If you need to plan a theatre night for a large group of students, he is absolutely the key person to contact. He is kind, always available, and extremely focused on finding the best possible solution in terms of price, shows, and conditions. His support made the whole process smooth and stress-free, and his professionalism really stood out. A big thank you to Ross. I would highly recommend him to anyone who needs reliable and expert support for group theatre bookings.

Groupline provides perfect service for school outings. I can only recommend them.

Our Groupline representative, Neil McMinnies, was wonderful. Once I made my request, he was right on it. He did a great job getting our group great seats and had the full transaction completed in a day. My first go to is always groupline.

I am in the process of organising a school trip to London and Paddington is top of the student list. Due to the popularity of the show, Group Line Sam Young had to keep searching for suitable dates for our school - we can only do a Thursday - and BINGO, Sam eventually got the school tickets. I can't thank Sam enough for having the patience to keep searching and for getting the school the tickets required. Brilliant service and I wouldn't hesitate to come again to Group Line.

Ross was great and handled our group ticket purchase to the Hunger Games play quickly and efficiently. Thank you!

Group Line provide excellent seats for performances and are very flexible if you want to add/reduce your expected numbers. It has some exclusive rates for various shows and where possible will extend deadlines for payment. I have just been to MJ the Musical and the seats were fantastic. I have booked many shows over the years with them and Theresa Baker, who assists me with my bookings is really helpful. Great Company

I was able to use the group option to book 10 west end theatre tickets and my experience was greatly assisted by Jade. Quick and friendly service and I especially appreciated the advice given about which seats would best suit my group! Many thanks!

I often make group bookings for a group with SEND and their carers. ATG’s dedicated group line - specifically Ross who dealt with our complex booking - was very helpful both over the phone and by email. My only quibble would be that they only operate Mon-Fri and the normal Access booking team cannot make any amendments to Group Bookings.

A good experience for me and i have no doubt that we will all have a lovely time!

I was trying to to set up a fairly complex community theatre trip for my school, and Ross and Group Line helped us see not one but two fantastic performances! Hope to keep working with Ross for future seasons!

Thank you to Ross Finbow, he was great!
We're all looking forward to our school trip to see the Lion King soon, and hopefully many more.

This was our second time booking a school group theatre visit with Ross, and once again the experience was seamless. Communication was clear and timely throughout, and the support provided made the whole process straightforward and stress-free. We felt well looked after from start to finish and would happily book again.

Ross at Group line was extremely helpful as I wanted to make a provisional booking for brownies and guides for September 2026, I was making this request prior to Christmas.
Ross gave me plenty of time (month) to gain numbers, responded same day when I made an amendment to the numbers, payment made and e-tickets same day - excellent service. Thank you

Amazing! Neil was great and very helpful also to advice me some shows options for my groups !

Booked tickets for Moulin Rouge in June through Groupline. Nearly always use them. They are speedy and efficient. Had great customer service from Arin.

Fab customer service, remembered details about my trip when I called back up to rearrange certain things. Ross is a legend!

I rang to book theatre tickets for my family as a block booking and because I was not familiar with the theatre wanted advice on where to sit having to accommodate ages from under 10 to over 70 .

I was fortunate to be advised by Ross who talked me through the whole process giving me various options and guidance so that by the end of the call I had all the tickets booked to my satisfaction

He was very polite efficient and knowledgeable throughout
Many thanks once again Ross

It was my first time booking with Groupline and Neil provided me with an efficient group booking experience. Finding seats, taking payment and despatching tickets via email. Thank you.

Excellent service - always very helpful and responsive Neil in particular