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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Do a planned interruption without telling anyone other than leaving an unfilled out card through the door with no times or dates on it! Had 42 messages in the last week telling me my power will be... Toon meer

Beoordeeld met 5 van de 5 sterren

I don’t normally leave reviews, but I had to take the time to recognise Kim from GTC for the amazing help and support she gave me. I had no power from 9am until 4pm and was trying to figure out... Toon meer

Beoordeeld met 1 van de 5 sterren

Would give no stars if possible. Live on a new housing estate and at least one power cut a year sometimes lasting days. Their ‘live’ updates get refreshed every 9 to 10 hours sometimes. Always seem... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is responsible for a substation that has tree sized weeds over growing into my house and garden. I’ve been chasing them for over 6 months to be removed but each time they assure me it’s i... Toon meer

2,0

Slecht

TrustScore 2 uit 5

30 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,0

Alle reviews

(30)

15 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Appalling service during a power cut

Appalling service during a power outage recently both during and after the power was eventually restored. No customer service whatsoever! You are truly on your own during a power cut! No communication or timely updates! Genuinely unfortunate if GTC are your Network Operator as they have no interest in customer service or accountability.

8 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful power cut restoration

Awful power cut restoration "power is restored" but it's like they've had to share out the 240v to the local area. Not enough power to turn on most lights only very efficient ones can get anything. This isn't an isolated incident either almost every time there is a power cut it takes them almost an hour longer to address it compared to other companies that supply the village. Then they must have some right cheap ways of "fixing" things cause the power will either take 5+ more hours to be repaired compared to the other providers or it will come back on but will then turn back off again later probably cause the prit stick glue they used to connect the wires was washed away in the rain. Normal service is ok but in terms of power cuts it's absolutely ridiculous.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not happy.

This company has a no return policy on it's Canon MG2560 printers. It also has an undisclosed part required for a connection to the computer which is a USB Connector.
That part needs to be purchased separately.

13 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Youre on your own in an emergency.

Awful service do not rely on them in an emergency. My provider requires me to call 105 out of hours for electrical emergencies and we had one over easter weekend involving an electricity pole. They were so incredibly unhelpful and unbothered. No one, despite 3 calls to 105 could figure out how to send anyone out to me and our problem still remains. Tbh itll take someone dying I reckon until this company sorts itself out.

30 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

GTC DUBAi

GTC, Dubai situated at Naseema Tower They are very irresponsible and unsatisfied dealings are providing for costumers ,If we use pamm account trade with his platform account would got any technical error or any mistake happens through drawdown our amount GTC will not take any guarantee for our loses recovery. The clarification from them account managing a third party so we are not responsible for which loses,GTC only appointed third party,client does not know any other one.we lost more than 2.5lakhs $ from this platform through our pamm account manager. So we can't trusted 100% reliable platform,as well costumer support is very very poor, So take care and keep so far for everyone is better.
These all things happened from Nov.23 onwards until now.

1 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

GTC and Barratts have been delaying…

GTC and Barratts have been delaying fixing some streetlights on our development since they were reported faulty at the start of October and they have dragged it out and this will now go into the New Year. It has left the path dangerous and pitch black in the winter weather so you cannot see where you are go and leaving the community that uses it vulnerable which includes school children. Thankfully they've dragged this on for so long, blaming 'technical changes' that the schools have now broken up for Christmas. There is no end in sight with both parties just constantly promising updates and I have to chase to get them. Absolutely dreadful. Imagine moving onto a new build estate and all the things that are new dont actually work and there isn't any way of just dealing with one person to get the issue resolved.

31 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Took weeks to reply to a simple request…

Took weeks to reply to a simple request to check if the dangers of loose cables. A bigger DNO was able to tell me who owned it in under an hour. They simply do not care, despite the fact it could have been a live mains cable they did nothing.

20 september 2021
Review zonder uitnodiging

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