H2O Hot Tubs Reviews 

1.022
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

H2O Hot Tubs got in touch to remind me that my hot tub was due for a service and arranged a visit straight away. Hayden arrived on time, worked efficiently and did a great job. He also gave me some re... Toon meer

Beoordeeld met 5 van de 5 sterren

Hayden messaged to say he was on his way & arrived within the times he had said. A very polite professional chap, he gave the hot tub a really good thorough service & reassured us that we are also doi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had the tub installed today by Tony and Leighton who did an excellent job and explained everything to me about how to maintain the chemical balance etc. I’m looking forward to tomorrow when I can star... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly knowledgeable technician conducted the annual service . Gets worked too hard for too little money but great guy! 😉👍🏼

Bedrijfsgegevens

  1. Bubbelbadwinkel

Geschreven door het bedrijf

One of the UK's best loved hot tub retailers, offering affordable and high quality hot tubs, delivered nationwide, starting from just £2995. We've sold over 10,000 hot tubs in over a decade in the industry. Spread the cost with our competitive Buy Now, Pay Later finance packages and have total peace of mind thanks to our comprehensive warranty. Browse our range of quality spas online or give us a call for a chat to discuss how we can give you the hot tub of your dreams. Over a decade of experience in the industry means we know hot tubs inside & out, and have carefully curated a beautiful collection of spas that have desirable features, powerful pumps and reliable control systems that are economical and built to last. We also have a showroom based in Nottingham, where you can come and view the products for yourself.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(1.022)

260 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Hayden was very polite & helpful
Fully informed during process
Excellent job done
perfect process

30 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thank you, Helen, for your lovely review and for choosing H2O Hot Tubs. We’re delighted Hayden made the visit easy and kept you informed along the way. It’s great to know you were so happy with his work.

Beoordeeld met 5 van de 5 sterren

Hayden was so professional

Hayden was so professional. Kept us updated on his arrival time.
Did a brilliant job.Our hot tub looks lovely.
Thank you for being such a caring and professional company.
Looking forward to our next service next year.

28 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thank you, Maggie, for your kind words and for choosing H2O Hot Tubs. We’re so pleased Hayden looked after you and that you’re happy with how your hot tub looks following the service. Your continued trust means a lot to us, and we look forward to helping you keep it in great shape next year.

Beoordeeld met 5 van de 5 sterren

From start to finish we had an…

From start to finish we had an excellent experience. Pauline from sales was fabulous with no hard selling just giving advice. Then passed onto Katie for pre delivery information and guidance again fabulous communication. The delivery guys Ty and Neal were fantastic and very helpful with instructions. Thank you all at H2O

24 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks so much for your lovely review, Pauline. It’s great to hear that Pauline’s advice, Katie’s communication and Ty and Neal’s help on delivery made the whole experience such a good one. We hope you enjoy your hot tub for many years to come.

Beoordeeld met 5 van de 5 sterren

Delivery of Ember Pro Hot Tub

Prompt delivery and took care positioning a heavy hot tub. Set up was quick and efficient, followed by instructions on the use of the hot tub and basic ideas regarding upkeep using the various chemicals.
Team were Aaron and Tony.

21 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for the review, Graham. Great to know Aaron and Tony took such care with the positioning and made the set-up and maintenance guidance straightforward. We hope you get plenty of enjoyment from your Ember Pro.

Beoordeeld met 5 van de 5 sterren

Fantastic service & good looking tub

From Adam & John - Sittingbourne

Fantastic service from start to finish! We had to change our installation date, and Katie in the office was incredibly helpful, friendly and accommodating throughout the whole process. Nothing was too much trouble, and she made rearranging everything really easy.

A big thank you also to Tony and Neal, who carried out the installation. They arrived early and were both extremely friendly, polite and professional. They took the time to explain how the hot tub works, including the controls and everything we needed to know, which was really appreciated.

The whole experience has been excellent, from dealing with the office through to installation.

We’re absolutely delighted with our hot tub and would highly recommend the company to anyone considering one.

Fantastic customer service all round!

25 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Adam and John. We’re really pleased Katie made rearranging the installation so easy, and that Tony and Neal gave you such a helpful introduction to your new hot tub. It’s lovely to hear you’re so happy with both the tub and the service.

Beoordeeld met 5 van de 5 sterren

H20 hubs are amazing value for money…

H20 hubs are amazing value for money and the service is excellent.
The delivery men Tony and Leighton were outstanding and so professional. Made sure they handle the hot tub with the upmost care, making sure the hot tub was placed exactly where I wanted it ! Took the time to explain everything to me. 10/10 highly recommended

23 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Many thanks, Lynette. Tony and Leighton will be pleased to hear you appreciated the care they took with your hot tub and the time they spent explaining everything. We hope you’re enjoying it.

Beoordeeld met 5 van de 5 sterren

1st Hot Tub

Tony and Leighton were very knowledgeable guys and took time to take us through all the necessary information to ensure we enjoy our hot tub. They were really helpful and left everywhere clean and tidy. H2O were very helpful when we went to the shop and helped guide us through the process of owning a hot tub and what would be appropriate for our requirements.

24 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for choosing us for your first hot tub, Anthony. It’s good to hear the showroom team helped you find the right option and that Tony and Leighton made the installation informative, helpful and tidy. Enjoy your new hot tub.

Beoordeeld met 5 van de 5 sterren

A well priced product backed up with…

A well priced product backed up with good sales information & an efficient delivery & commissioning service.
Would recommend.

23 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for taking the time to leave us a review. We’re glad you were happy with the advice, value and efficient delivery service. Your recommendation is much appreciated.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, on time and following all the steps and checks required for the service

23 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Alberto. Really pleased to hear the team arrived on time and carried out the service thoroughly. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience from Tony…

We had a wonderful experience from Tony & Leighton..
very polite, friendly gentlemen. Helped us with any questions that we had nothing was to much trouble for them.
Hope they enjoyed their pasties and cakes from my bakery.. well done guys great job.

17 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks so much, Holly. It sounds like Tony and Leighton were very well looked after too, and we’re sure the pasties and cakes went down brilliantly. We’re glad they could answer all your questions and make the experience such a positive one.

Beoordeeld met 5 van de 5 sterren

Fantastic company

Tony and Leighton were fantastic when they came to install our tub. Lots of information given. Everyone at H2O have been amazing. Highly recommend.

22 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for the kind words, Katie. Great to hear Tony and Leighton gave you plenty of useful information while installing your hot tub. We really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

Wonderful, seamless experience

From start to finish absolutely wonderful experience. Nothing too much trouble. Very professional service and Tony and Aaron, who set up the hot tub were brilliant.
Also big shout out to Pauline and Katie.

21 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Many thanks, Clive. We’re pleased the whole experience felt seamless, and we’ll make sure Tony, Aaron, Pauline and Katie all see your lovely comments. We hope you enjoy your new hot tub.

Beoordeeld met 5 van de 5 sterren

Very profesional and helpfull team from…

Very profesional and helpfull team from all point of view.Ty very much

21 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Mary. Really pleased to hear you found the team professional and helpful throughout. We appreciate you choosing H2O.

Beoordeeld met 5 van de 5 sterren

Ty and Neal did an excellent job for a…

Ty and Neal did an excellent job for a difficult install

15 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for the review, Andrew. Great to hear Ty and Neal handled a difficult installation so well. We hope you’re enjoying your new hot tub.

Beoordeeld met 5 van de 5 sterren

Ty & Neal delivered & installed our hot…

Ty & Neal delivered & installed our hot tub last week, 8th. They were superb, very friendly, professional and so helpful. Could not have asked for better. Hot tub 100%. Thank you so much Rosie O

8 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks so much, Rosie. We’re glad Ty and Neal made the delivery and installation such a friendly and professional experience. It’s lovely to hear you’re completely happy with your hot tub, and we hope you enjoy it for many years to come.

Beoordeeld met 5 van de 5 sterren

Very helpful and filled through to the…

Very helpful and followed through to the end. Much appreciated.
Thank you.

9 september 2026
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Pippa. We’re really glad the team were helpful and saw everything through for you. We appreciate you taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Tremendous service all round

Ty and Neil were utterly supurb with the delivery and installation of the hot tub, no question was too mundane, their problem solving skills brilliant and above all else were thoroughly nice blokes to just have a general chat with. They have rounded off what has been an overall brilliant experience with H20 hot tubs

3 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks for the brilliant feedback. It’s great to hear Ty and Neil handled the delivery and installation so well, particularly when some problem-solving was needed. We’re glad they rounded off your experience with H2O on such a positive note.

Beoordeeld met 5 van de 5 sterren

Bluetooth on hot tub

Just like to thanks for Tony for sorting the bluetooth out on my hot tub and getting it up and running👏👏 nice and freandly guy.
Thanks from steve james.👍

10 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Steve. Great to hear Tony got the Bluetooth sorted and your hot tub up and running again. We’ll make sure he sees your kind comments.

Beoordeeld met 5 van de 5 sterren

First time hot tub owners

We had Aaron and Lee come to install and deliver out hot tub. They arrived around the time slot, were friendly, treated my property with respect . They took time to explain the different jets, lights and settings.

8 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks, Cleony. It’s good to hear Aaron and Lee treated your property with care and took the time to explain all the settings. We hope you’re enjoying life as first-time hot tub owners.

Beoordeeld met 5 van de 5 sterren

Fantastic support in helping me…

Fantastic support in helping me purchase the right hot tub from Molly. She guided me through the many questions I had. Aaron and Lee did a great job with delivery and set up and made me feel really confident in how to look after it going forwards. I highly recommend h20 spa.

8 september 2026
Review zonder uitnodiging
Logo H2O Hot Tubs

Antwoord van H2O Hot Tubs

Thanks so much, Lisa. We’re glad Molly helped you choose the right hot tub, and that Aaron and Lee made the delivery and set-up clear and reassuring. We really appreciate your recommendation.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer