Hampson Auctions Reviews 79

Had my car advertised on Autotrader for a while but it didn't sell. Received a few emails and calls from Hampsons trying to persuade me to put my car through their Auction. I thought about it and finally agreed. I opted for a reserve price, payed the fees (£300 inc vat) and delivered the car. Not long after, I had a call to say the guy who I dealt with had not long started working at Hampsons and my car reserve was set too high so I agreed to set it lower. I was told I could contact at any point if I had questions - I tried the two people I had previously spoken to with no answer from my messages or calls. The Day before the auction a third guy called to say I should take the reserve off so it would help sell - no reserve means no commission on sale. I agree - the car sells - no phone call to say the car had been sold so I call the office to find out it had sold and the price it sold for and I would receive payment within a week - I received payment but received £300 less than the sale price. So in total - Hampsons received £600 to sell my car. Highly disappointing and would never recommend them to anyone. I put 1 star for the lady in the office. *Unfortunately I don't have any phone call recordings* but who would record conversations knowing they'd be screwed over?!

I bought a car for £ 820 hammer price, when the invoice came they had slapped on another £ 750+ buyers premium !!!!! There was no indication of this ridculous premium at the point of sale IE The page the car was advertised on. Completly unrealistic in my view.

Consigned my car for the sals at Bolesworth Castle and couldn't fault the organisation. Professional setup and a great result.

I regularly sell with Hampson Auctions and receive first-class service every time.❣️

The guys at Hampsons are brilliant and really helpful. I recently sold my car and couldn’t be happier with the sale price. Special thanks to Louie.

Excellent service from start to finish, highly recommend.

Bought a supercar online through Hampson Auctions and everything went smoothly. Clear information, accurate description and professional handling.

Consigned a modern AMG and was very happy with the result. Strong buyer interest and a well-run process from start to finish.

one star review. have a look around for more details.

Appalling customer service. Additional costs never mentioned in meetings. Car wasn’t as described. Really don’t trust these chancers. AVOID.

Avoid, unprofessional,untrustworthy,untruthful.
Do your due diligence before listing your car they promise the earth and deliver nothing. Buying , descriptions are so far off reality it’s untrue.
I won’t be using this company again .

Selling a car with sentimental value isn’t easy, but Hampson Auctions made the whole experience calm and straightforward. They genuinely care about their clients and not just the transaction.

Given that most of the coolant hoses were damaged and the core plug was heavily corroded, the only reasonable conclusion is that the vehicle was not roadworthy and was either towed or otherwise transported to the auction premises. It clearly was not driven there.

In these circumstances, it is wholly unacceptable and negligent of Hampsons not only to have misdescribed the vehicle as diesel engined when it is in fact petrol engined but also to have failed to state explicitly that the vehicle was a non-runner at the point of sale.

After a very bad experience with this company I would recommend that if you sell through auction, no matter what they say, push or do, always sell with a reserve for what you know your pride and joy is worth.

After selling my Audi RS7 with them, I am now out of pocket by approx £12000. This has seriously affected my mental health and financial status.

If they try to get you to lower or take your reserve out before or during the auction. DONT. They told me that no reserve sales always sell for more. That confirms their commission, that’s all.

My 28-30k car sold at 17750, took ten working days to clear into my account even though they released the car the following morning by 9am.

Many people have been caught by this, they keep on reporting my reviews for defamatory comments, I will keep going to get my story across so others don’t suffer the same fate as me.

I consigned my car with a reserve and was later contacted shortly before the auction and advised to remove it to improve the chances of a sale. At the time, I did not fully understand how this would affect the overall costs, as this was not explained during the call or in the follow-up messages.

After the sale, communication felt slow, and when I asked for clarification, responses referred back to standard terms rather than addressing the specific questions I raised.

Staff were polite throughout, but the process felt rushed and left me unsure at times. Clearer explanations during calls and more detailed post-sale communication would improve the experience, especially for first-time sellers.

I met Zach of Hampson Auctions for the first time earlier this year, and he went the extra mile to help me to sell my car. He is straight-talking, personable, generous with his time, and clearly enjoys what he does. I am very happy to recommend him and his company.

Please don’t use this Hampson Auction they are crooks who wants your £300 for listing after that they don’t care, I dropped my Bentley Bentayga 2 weeks before Auction 23/11/2025. 2 days before Auction date I had a buyer who wanted to buy the car i called Luis he said please ask them to register and bid on auction day, I asked the buyer to register then he came back saying Bentley isn’t listed on their lot since then I have been calling Luis he never answered me I also called his office they said his busy he will return your call also left messages for his boss Zack no one bothered returning my call, you can imagine what I am going through £140K car, I waited suddenly Luis messaged me saying I will call you back in 10 min then 20 min never heard until 24th Nov 25. Day after auction I decided to call 1 last time before I make my way to Helsby which is 300 miles from me. Finally Luis answered saying sorry we couldn’t sell your car you can pick up your car. Zach didn’t bother to call and explain why they didn’t list it on their lot since auction. Utterly disgusted with their service.

please don’t waste your time with these people. never give them your details or they will just spam you texts, calls and emails!
Give them your car details and they will try to sell it for you using other means than auction very dodgy dealings with this company!
just keep away from this company!

The reason I left this feedback (others have a similar experience with your company) is because I made a genuine enquiry about selling my husbands car with you and although I didn’t proceed, thankfully now all I get is spam!! Texts and unruly hours and emails that is why the negative feedback was left. If you don’t like the feedback left I suggest you don’t continue to spam your potential customers or sell their details on to third parties!