Handypay Reviews 73

Very poor customer service once you have a loan from company and are making an enquiry, 45 minutes on hold before I was able to speak to an employee and they only responded to sent text after I had phoned. While on hold you are prompted multiple times to send an email and to expect a response in two working days - One star as no zero option! They are quick to answer option 1 calls (new customers) but option 2 (existing customer) is a piss take!

Relatively quick process. Mickey and Joshua made the whole process easy and painless.

Exceptional service from Joshua and Zac, an easy experience would recommend to our friends and family!

Josh and Zac made the process very easy. Very helpful and thorough

Great service as always from Mike Flay, no problem is too small. Approachable and gets any queries sorted.

Mike Flay

Good, quick and easy

Handepay has been very good service provider and especially with Kunal Munshaw, my experience has been exceptionally good. He provided better deal then DNA and also helped me installation, supported me any enquiries and always picks up call for any questions. Thanks. I shall always recommend him.

Sebastian made the whole process of applying easy and straightforward. Would recommend his customer service and conciseness as an individual.

Handypay were extremely easy to deal with and the process was seamless! If all credit organisation worked the same way as Handypay the lending industry would be much more efficient! Thank you to Dan and Aster for the calls and updates, your help has been truly wonderful 😊

Absolute joke of a company. Constant lies from different staff members - Riley being the worst. Do not use!!!

i recently applied for a interest review beside owning my home , 150k+ a year and 100K worth of insured car in the driveway they wanted to access my account for a 30k loan ???????????

Handypay helped us buy a much needed shed for our new home to create extra storage. This has helped us spread the cost over 12 months, with mortgage interest rates being high, trying to save chunks of money has been proving difficult. There are quite a few steps involved with the Handypay process and lots of approvals and proof of income/ outgoings that had to be sent. But we got there in the end. Thanks very much Handypay ☺️.

The process was quick and easy. Josh and Aster were very friendly and helpful.

After being introduced by our builder to Handypay and our Senior account manager Kevin Huynh, we had a seamless, fast and effecient service and experience priovided.
Far easier than than dealing with the major banks for a personal loan to get works completed by Xmas, much appreciated!

Kevin has been amazing! We had a couple of little bumps although he had it sorted asap!

Aster was fantastic with helping us over the phone. Her manner was professional and answered all our questions. Highly recommend

Jake was really helpful throughout the whole process and even got me a better rate for my loan that I almost locked myself into with another lender. Great communication and so easy to deal with.

Straightforward application, friendly staff, plain language regarding loan rules and most importantly... I got the loan I required!

Thanks Jake and Jyonali!

Kevin & Patrick were Amazing!!! They made everything so smooth without any hassles with my loan.
It was approved without any issues.
Thank you both so much.

Less than 24hr approval 👍
Kevin and Riley were professional and proactive in servicing our needs.
I can highly recommended the process.
Thanks Team