Handypay Reviews 73

Amazing process. Great customer service by Quazi. He made the process so easy and explained everything very well. He deserves a promotion.

Good easy to deal with

Smooth sailing!
Thank you for such a smooth process.
Jake gave me clear and concise information in regards to the needs to fulfil my application and prompt answers. He was a pleasure to deal with.
I will be recommending to family if they ever need finance.

Shaun helped with the process end to end and made it seamless. Very accommodating with the situations and answers questions, helps without any timing constraints.
Handypay as a product is great, I used them for my pool build.

Excellent customer service and great knowledge and goth was Iwhat I was after. Thank you Quazi

An excellent finance institution that provides an on the spot answer to your enquiry. We had Quazi who was very professional in his approach, provided us with information and answered all our questions. An outstanding team member!!

Staff are very helpful and accommodating and supportive and they assist you all the way and most important very friendly

Everything was easy, clear and the technology used to share the documents was easy to use and fast! Great experience

Handypay makes borrowing easy.
Simple application process and fast settlements!
My bank approached me and I had a pre approval from them, but despite that Handypay was much was easier and a better rate than the bank!
Special thanks To John Sutherland for pointing me to the right people and also Dyu and Nemisha were both excellent!
Thanks guys I’ll definitely be going straight to you when I’m looking for my next loan
Highly recommend
Cheers
Paul P

Riley was quick and very thorough. Explained everything simply
Would use agaib

The whole process from start to finish was a great experience. From the initial enquiry through to Patrick following up made the process seamless. I will be definitely recommending Handypay to my clients, friends and family.

Jennifer was so lovely to deal with.

Quickest and easiest. Excellent professionalism. Highly recommended 👌 👍 👏

Prompt great customer service with a happy tone. Genuine, honest, polite
explained everything correctly and precise.

A very speedy process and Quasi was exceptionally helpful and informative

Fantastic service, very helpful, guided us clearly through the process. Followed up as needed and answered all of our questions along the way.

Great response time and great communication .

Their goal is to get your pre-approved loan document digitally signed in the fastest way possible. This is done while being on the phone with them and if you have any concerns or want to look over the figures and call them back apparently that’s a deal breaker and they will cancel the pre-approval and you have to start the entire application again. The application involves giving a breakdown of monthly expenses, providing drivers license and even giving bank account login username and Password (so they can run a credit check I believe). So when they called me I hadn’t even had time to open the pre-approved email document i received yet so looked while on the phone to them and there was obviously a red flag as the figures had changed from the initial estimates I received after I completed the application process and I was expected to just accept this and sign the document… they explained why my figures changed like they were reading from a script and was not at all tailored to my real personal situation. It all fell through anyway not surprised it ended this way they lured me in with figures that they had no intention of giving… then they blame my credit score which I know is actually really good, then they blame what the purchase is for as opposed to what… anything else the money would be used for. Seems like they just undercut the competition to get my application going then bump it up suddenly to try make a little extra money which then makes it no better than any other finance company. So just be prepared to deal with difficult people on the phone trying to BS you into signing your 5 year loan document immediately or else it will mystically disappear the second they hang up on you. Note: I remained friendly on the phone and just wanted to call them back tomorrow when I was feeling better, it was quite late at night and I was sick.. the guy didn’t even say goodbye just hung up.. anyway at the end of the day it wasn’t the worst loan offer but the customer service was weird and pushy and too quick to paint me as the bad guy with bad credit which all came across as BS. I guess I was just one of many applicants that day he tried to burn through. Start saving your money kids!

Most disappointing experience with the HandyPay application for a Tindo Tesla. I was told it was a simple and easy way to finance the Tesla. Apparently, "on this occasion your application has fallen outside of our credit policy" but despite repeated requests for detail on which bits fell outside their policy, they were not met with information. The application is poorly designed with not enough attention given to provide sufficient information about financial resources. It was a most humiliating and distressing experience. I would never have applied for this method of finance if I knew this was the result. So much for a simple and easy process. It would have been a convenient way to fund the Tesla. After this experience, I did what many people do and organized payment with a bank transfer on the internet. It was much easier and quicker too. However, I am left with this unfortunate distaste.

really disappointed in their service they refused my application even though i have a job plus get a carers payment for my mother who is getting worse with her eyesight im giving them a call tomorrow to see exactly why i was refused