happycovers.co Reviews 

15
•
TrustScore 2 uit 5

2,2

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2,2

Slecht

TrustScore 2 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(15)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don't go near this company

Mugs arrived eventually. Looked nothing like mug on advertising photo. Frankly cheap and crude, totally different colour. No advice as to whether they could hold hot liquids. The email address given for contact and for refunds does not exist. I don't usually fall for scams, but this was one. Don't go near this company.

24 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the frustration caused by the delay in receiving your order, the discrepancy in the mug's appearance, and the confusion regarding our contact details. We understand how disappointing it is when a product does not meet your expectations or line up with what was pictured, and we take concerns about item quality and accurate communication very seriously.

To help us investigate this issue right away and ensure your message reaches our team directly, please send an email to hello@happycovers.co. Our customer service team is actively monitoring this inbox and will personally address your email as soon as it is received to assist you further.

Beoordeeld met 1 van de 5 sterren

Do not use this site

Do not use this site. Bought the ocean wave mugs and found out they’re likely using stolen images while selling cheap knockoffs. The product is nothing like advertised. Won’t be supporting them again. Hopefully this saves someone some disappointment

25 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment you experienced with your recent purchase. We appreciate you raising concerns, providing quality and reliable support is incredibly important to us, and we are deeply sorry for missing the mark in your case.

To address this right away, we are looking into the issue. Please reach out to us at hello@happycovers.co to assist you immediately.

Beoordeeld met 3 van de 5 sterren

I ordered blue wave mug on a buy one…

I ordered blue wave mug on a buy one get one free offer, but only one arrived. Extortionate for £29.95 and only receiving one!! Not the greatest of quality either, seems like normal glass rather than sea glass

24 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment with your recent order. Providing clear and reliable support is very important to us, and we are sorry for falling short in your experience.

To help us look into your order details and resolve this for you directly, please send an email to hello@happycovers.co. Our customer support team is actively monitoring this address and will personally address your message as soon as it is received.

Beoordeeld met 1 van de 5 sterren

Do NOT buy anything

I bought some Glasses, NOT at all like the picture was.
Do NOT buy anything, it's just shit

13 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out and sharing your feedback regarding your recent purchase. We sincerely apologize for the disappointment and frustration caused by receiving items that did not match the product photos on our site.

Please send an email directly to hello@happycovers.co for our team to investigate. Your feedback is highly appreciated and we'll take note of this moving forward.

Beoordeeld met 2 van de 5 sterren

Customer Service non existant

First of all, I haven’t received product yet. Ordered the glass wave mug. I emailed company to check status, had no reply. Obviously, from China. Should have known, since product hadn’t shipped within a week of ordering. Will see how product is upon receipt🤞🏼

18 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out and sharing your feedback regarding your order status. We sincerely apologize for the delay in receiving your glass wave mug and for the frustration caused by the lack of response to your previous inquiry. We understand how concerning it is to wait for shipping updates without clear communication, and we take your concerns regarding order timelines and customer support very seriously.

To help us locate your order details and provide you with an immediate status update, please send an email directly to hello@happycovers.co. Our customer support team is actively monitoring this inbox and will personally address your message as soon as it is received to ensure your issue is resolved.

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!! They took my $40 for 2 ocean mist coffee mugs. Mugs arrived at my doorstep completely shattered. Took photos and emailed Happy Covers at their customer service email and each time the email bounces back saying that email address couldn't be found. Contacted them on Facebook - just AI bots.

5 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for your feedback, Heather! We sincerely apologize for the frustration caused by receiving damaged items and for the trouble you experienced when trying to reach our support team. We recently encountered a technical issue with our primary email address, which resulted in bounced messages while we worked to process a high volume of inquiries.

To ensure we can resolve this for you right away, please try sending an email once again to hello@happycovers.co, as our customer service team is actively monitoring this inbox. If the email still shows as invalid or continues to bounce back, please submit your inquiry directly through our contact page at https://happycovers.co/pages/contact-us so we can assist you immediately.

Beoordeeld met 1 van de 5 sterren

This is a scam site

This is a scam site, order and money taken. But no order arrived. Emails not accepted. Do not buy from this company. I ordered for a present, have very little money snd they took it!!!!!

26 juli 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out, and we sincerely apologize for the frustration. We completely understand how upsetting it is to wait on a gift while being unable to get in touch with us, especially when you have entrusted us with your purchase.

To help us locate your order details and investigate this for you right away, please send an email to hello@happycovers.co.

Beoordeeld met 1 van de 5 sterren

Took my money for the buy one get one…

Took my money for the buy one get one free offer on the ocean mug when the order arrived, the order was only one mug not 2 for one that was get free!!
Tried to contact them by their returns email address only in my horror to find that the email address is not working and many other people have found the same. You just get a return male Demon that this Email does not exist. They are advertising everywhere is this just a scam site? Do not buy from them

11 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out and sharing your feedback regarding your recent purchase. We sincerely apologize for the frustration caused by only receiving one mug instead of the expected buy-one-get-one-free offer, as well as the trouble you experienced trying to reach our support team. We understand how concerning it is when an order does not match your expectations and communication channels fail, and we take your concerns regarding product fulfillment and customer service very seriously.

We encountered a brief technical issue with our email system that caused messages to bounce, but we want to assure you that this issue has now been fully resolved. Please resend your order details directly to hello@happycovers.co, as our customer support team is actively monitoring this inbox.

Beoordeeld met 1 van de 5 sterren

Took money

Took money , email bounced

10 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out, and we sincerely apologize for the frustration and concern caused by your email bouncing after your order was placed. We understand how alarming it is to experience communication issues right after a payment is made, and we deeply regret the disruption and inconvenience this caused you.

We recently experienced a brief technical issue with our email domain that caused incoming messages to bounce, but we want to assure you that this issue has now been fully resolved. Please resend your order details and inquiry directly to hello@happycovers.co, as our customer support team is actively monitoring this inbox and ready to assist you right away.

Beoordeeld met 1 van de 5 sterren

Fake email address

I ordered 2 blue wave mugs from Happy Covers which have been frequently advertised on facebook. The shopping page doesn't show USD next to amount. I only showed at the last step of purchase. Easily missed, my fault. When the order confirmation came it showed $39 USD, not the Australian dollar amount, I only found this by looking at the card statement. It was much higher. I tried to send an email to cancel. The email address attached to the order confirmation is not valid. Message says it does not exist. I went to their contact page asking for correct email. Nothing happened. Several red flags. Don't trust this site.

6 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out to us, and we sincerely apologize for the frustration and inconvenience caused by the delivery issues with our email address. We understand how concerning it is when trying to contact support only to receive a bounced or undeliverable message, and we deeply regret the stress this caused regarding your order.

We recently experienced a brief technical issue with our email domain that caused incoming messages to bounce, but we want to assure you that this issue has now been fully resolved. Please resend your inquiry directly to hello@happycovers.co, as our customer support team is actively monitoring this inbox and ready to assist you right away.

Beoordeeld met 1 van de 5 sterren

Untrustworthy -Company's email does not exist

Company's email does not exist - I have tried to email 3 times and Microsoft outlook just sends back undeliverable messages
"
Your message to (their email address - trust pilot don't allow you to add into review) couldn't be delivered.
Hello wasn't found at xxxxx."

. They have not responded to my message on their website and I have reported them to PayPal as I believe they are scammers.

I do not trust this company and will not do business with them

1 augustus 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you for reaching out to us, and we sincerely apologize for the frustration and inconvenience caused by the delivery issues with our email address. We understand how concerning it is to try to contact support only to receive a bounced or undeliverable message, and we deeply regret the stress this caused regarding your inquiry.

We recently experienced a brief technical issue with our email domain that caused incoming messages to bounce, but we want to assure you that this issue has now been fully resolved. Please resend your message directly to hello@happycovers.co, as our customer support team is actively monitoring this inbox and ready to assist you right away.

Beoordeeld met 4 van de 5 sterren

I ordered the journal for my granddaughter

I ordered the journal for my granddaughter who is turning 18 and graduating from high school in June. There was a delay in shipping due to an issue outside of the company's control but when I contacted the company I quickly received an email from Angelo in customer services stating the problem and assuring me he would keep me advised of the status, which he did. The journal itself is beautiful and well crafted and was worth the wait.

15 maart 2026
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you so much for taking the time to share your review! We are delighted to hear that the journal arrived in time for your granddaughter’s 18th birthday and high school graduation, and we are so glad you are pleased with its craftsmanship and quality.

We also deeply appreciate your patience and understanding regarding the minor shipping delay. Delivering excellent support is very important to us, and we will be sure to pass along your kind words to Angelo for keeping you updated every step of the way. Thank you for choosing us for such a special gift!

Beoordeeld met 5 van de 5 sterren

A beautiful gift

I have 3 daughters and bought each one a necklace. My youngest daughter cried when she read the sentiment, my middle daughter is getting hers next week and my eldest daughter will get hers soon. The necklaces are well crafted and beautiful.

5 september 2025
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you so much for your wonderful review! We are absolutely thrilled to hear how meaningful the necklaces were for your daughters and that the sentiment brought such a special moment to your youngest. Knowing our jewelry could play a small part in creating those cherished family memories truly means the world to us.

We are so glad you are pleased with the beauty and craftsmanship of each piece, and we hope your middle and eldest daughters love theirs just as much when they receive them. Thank you for choosing Happy Covers for such thoughtful gifts!

Beoordeeld met 5 van de 5 sterren

It was easy to order and tracking the…

It was easy to order and tracking the item was even more amazing. Thank you for being a great experience for me.

20 juni 2025
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a seamless ordering process and that tracking your package made for an even better experience.

Providing a reliable, stress-free shopping journey is always our top priority, and knowing we achieved that for you truly means a lot to our team. Thank you for choosing Happy Covers, and we look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Reliability!!

I was satisfied in general with my experience and got my products in a timely manner. In particular, I must say I've had a good experience because of Angelo keeping me informed about my two orders. I feel comfortable dealing with this company.

9 juni 2025
Review zonder uitnodiging
Logo happycovers.co

Antwoord van happycovers.co

Thank you so much for sharing your positive feedback with us! We are delighted to hear that your orders arrived in a timely manner and that you had such a smooth and comfortable experience shopping with Happy Covers.

We will be sure to pass along your special shout-out to Angelo! Providing clear communication and exceptional service is always our top priority, and we are glad he kept you well-informed throughout your ordering process. Thank you for choosing us, and we look forward to assisting you again in the future!

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