Ordered some studs for clothing which were great and exactly what we needed. The items are coming from China so the delivery can take a bit longer and is using Relay service. The customer service were... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Harfington are great to deal with. I ordered the wrong cover and Betty was absolutely fantastic in assisting me change the order to the correct product. She was attentive and I could not ask for more... Toon meer
Bedrijf heeft geantwoord
Ordered some weather stripping door seal tape, and according to Shop, has been delivered on the 6th October… but not to us (in the UK) but to somewhere called Derby in Wichita! Would like a full refun... Toon meer
Bedrijf heeft geantwoord
Doing a small prototype project and needed a handful of bits and decided to try Harfington, and paid right away. FOUR WEEKS later, no stuff. Not even a tracking number. They sent me an email during... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3,6
Gemiddeld
407 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Don't waste your time or money
They failed to ship my basic drill bit after 3 weeks, then the whole company went on vacation for another two weeks. There is no customer service number. If you order from Harfington, which is in China, all I can say is good luck.
18 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi John,
I'm sorry to hear that you're not 100% satisfied with this.during our holiday,we delayed to process CS issues.and I asked our CS team,they already refunded for you.plz check your payment account.kindly let us know if you have any questions.
Best regards,
Harfington
Completely Clueless Business
Doing a small prototype project and needed a handful of bits and decided to try Harfington, and paid right away.
FOUR WEEKS later, no stuff. Not even a tracking number. They sent me an email during this time to let me know they were working on it, and every item was wrong.
I replied right away, and the latest email says they are closing for a week so everybody can stay home. Still no Tracking Number, not even an Order Status message. Immediately switching to another source. Cannot wait for possibly All Wrong Stuff.
16 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Hal,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Too expensive for minor ongoing use
Too expensive for minor ongoing use. Average ease of use.
1 februari 2026
Antwoord van Harfington
Hi Greg,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Won't allow return, even when part doesn't fit.
Sent me a product that does not fit my vehicle. Refused to allow me to return my money. I sent pictures as they asked, then offered me 70% of my money back rather than allowing me to return. They are horrible and they are crooks.
10 februari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Sunshine,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.and we already arranged the fully refunded for you.sorry for this again.
Best regards,
Harfington
I ordered several products and have not…
I ordered several products and have not gotten any notification about shipping, very disappointed with customer service. When I inputted my order numbers, neither were recognized. I’m hoping they haven’t scammed me.
14 januari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi James,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Fair prices
Fair prices, easy order process. Reasonable freight cost and prompt delivery
1 januari 2026
Antwoord van Harfington
Hi Peter,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Good prices
1 januari 2026
Antwoord van Harfington
Hi JS,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Robert,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
still dont have my package
still dont have my package, and no response from customer service. its just really upsetting how hard it is for companys to get there product these days.
14 januari 2026
Antwoord van Harfington
Hi Deborah,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Very positive experience during my last shopping experience
Very good company with top notch products & really affordable & competitive prices. Pretty quick shipping, and high recommendation from me...five stars!!
19 december 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Dan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Looks like a UK company but delivery…
Looks like a UK company but delivery from abroad takes ages and tracking doesn't work. Ai help is no good so who knows when or if it will arrive
13 januari 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Engineering,
I'm sorry to hear that you're not 100% satisfied with this.according to your user name,we could not find out your transaction,we also could not located your AI question in our backend.can you please write email with your transaction ID to us?info@harfington.com
our CS team will follow up and reply soon.sorry for this inconvenience.
Best regards,
Harfington
Antwoord van Harfington
Hi Robert,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Catherine
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I wanted to return the item as it was not as described.
I wanted to return the item as it was not as described (bespoke car cover). I've emailed 5 times and no response. I would not recommend using this company after my experience. Update 4/1: Since posting my review, the company have immediately been in touch and fully refunded. They explained the delay was due to the Christmas period. It's only fair to change my rating.
3 december 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Kev,
I'm sorry to hear that you're not 100% satisfied with this.due to New Year Holiday,all of our company staffs was OOO during these few days.this is reason that we delay to reply.we will arrange the refund for you,plz notice your inbox, our customers service team contacted you: info@harfington.com
sorry for this inconvenience.
Best regards,
Harfington
I found the items quickly and the price…
I found the items quickly and the price was very good
1 januari 2026
Antwoord van Harfington
Hi Clifford,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Brian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Easy to use and easy to pay for and a…
Easy to use and easy to pay for and a excellent selection of products
1 januari 2026
Antwoord van Harfington
Hi Gary,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
The product was spot on!
The product was spot on!
Could not find this product anywhere else.
1 december 2025
Antwoord van Harfington
Hi Brett,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Product not received
Have not received the product and it was ordered on November 11th. Cannot speak with anyone at the company and my credit card was charged on November 11th. I would suggest not to use this company. Very shady.
11 november 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Lesa,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
FAKE
FAKE - Dont Trust!
Said they delivered and left in a safe place - check the cameras, no delivery was made. No parcel, no way to track it and no photo evidence. Showed it stayed on carrier "out for delivery" for 7 days...! I call BS, its a scam and they were never going to deliver and just showed shipping updates. no way to get a refund. GRRR (Reported to ACCC)
2 december 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi B,
I'm sorry to hear that you're not 100% satisfied with this.have you contacted our customers service team before? please send the transactions number to our customers service team,they will follow up your issue.
sorry for this inconvenience.
Best regards,
Harfington
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