Harron Homes Reviews 

Forge Green - Sheffield

Today my husband and I visited the Forge Green site and Dawn, the sales exec looked after us.

Dawn was brilliant, very informative and genuinely cared about what we are looking for and our personal preferences. She absolutely went above and beyond for us today.

We have now selected what be believe to be right house type and Dawn is now sorting a date with the building team for us to see the actual plot itself.

Dawn isn’t pushy at all and you can tell she really does care about her role at Harron Homes.

We were originally interested in a Harron Home on the new Somercotes site, but when Ann reached out to discuss it, she mentioned that someone had just dropped out of a plot at Brierley Heath. We went to see her that same evening and she even stayed late so we could visit after work.

From the very beginning, Ann has been incredibly helpful. She managed to get us a really good deal for the new house and has made the whole process feel so much smoother. She really goes above and beyond for her customers and even sends us weekly updates on the progress of the house while it’s being built.

With two houses to sell, the process could have been extremely stressful, but Ann has made things so much easier by being flexible with meeting times and always being there to help. She’s even responded to messages on her days off when we needed things for our mortgage, like a PEA report.

We honestly can’t thank Ann enough for her support, customer service, and reassurance throughout such a stressful time. She’s made the whole experience feel exciting rather than overwhelming. 🥰

After having second thoughts on what we thought would be our forever home, we phoned Harron Homes about the Oaks in Somercotes. I came in contact with Ann about the site and we spoke at length about our needs and what the site could offer us. Ann told us about the house type that would suit us and the plot. We then arranged to go and look at a complete house type of that style with Ann and nothing was to much with the questions we asked. Fast forwarding to the launch day we had been invited down to view the plot the day before and we loved it and couldn't be happier. nothing is to much of an issue and any questions you have are always answered. Ann is so lovely and anyone would be lucky to buy a house at the Oaks with her. Thankyou :)

We moved in our Harron home at Christmas it was a bit of a rocky start but everything went well in the end. Natalie at castle gardens has been fabulous. She supported us throughout the purchase process of the property and always kept us up to date with what was going on. Evan now we have moved in Natalie is always on hand to answer any questions and support us with problems we have. We have had a few snags in the property which have slowly gotten sorted. This would be one of the negatives I have to say, there is no speed when trying to get through to after sales team and updates are very rare as to when things are getting sorted.
Overall we have had a good experience with moving into our home at castle gardens.

We walked in Shipley Park frequently and had spotted the Harron Homes development. We went in to talk to Charlotte and get some advice when we sold our own home very quickly. She was so helpful and engaging, telling us everything about the homes and the development. We knew we wanted to buy but unfortunately no new homes were available in our timescale. For that reason we looked for a home being resold and have recently bought and moved into a Tonbridge. We absolutely love the house and the surroundings. We couldn’t be happier!

The chaos and misery continues on the site at Killinghall , Drains being dug up never worked properly and puluting a stream over a field away with sewage..public footpath flooded as they basically laid crush and run with no drainage the do called nature walk has grass unusable and nearly all the trees dead. Harron are a disgrace should not be allowed to build .

We have lived in our home in Howden, for just over two years. I would like to take this opportunity to say a great big thankyou, to all of you, for being part of building our home, and also for being part of building all of the other homes. We really are very lucky, to have our homes!
The site manger Russel, always takes time to listen to any queries I have had, and is a genuinely nice human being, very approachable!
Also, a big thanks to all of the lads, both past and present on the site, who absolutely 'work their socks off', every day, creating a place, for many people to live in. The graft that goes into building the houses, is unbelievable!
It's a job and a half, for both Russell and the lads, and they are massively appreciated.
Thankyou for each hour that you spent building our beautiful home!!

I’ve been into Forge Green by Harron Homes in Killamarsh a few times over the past few weeks, and each visit has been a really positive experience. Dawn has been so kind, friendly, and genuinely helpful every time I’ve been in. Nothing has felt like too much trouble, and she’s always taken the time to answer my questions and make me feel welcome. Excellent customer service and a real credit to Harron Homes.

Great experience at Forge Green, lovely properties, Dawn couldn't do enough to help. Gave us lots of information, showed us around and told us all about the properties.

We visited Nevison’s Fold to look at property and were generously looked after by Penny Rands and Sue. Their service and expertise helped us leave with a reserved property. Thank you so much for all your support on our visit on 19th April 2026.

Recently purchased our first home in West Yorkshire, from the start both Caroline and Nat were very helpful and informative, always gave us information when we asked for it in a timely manner and went above and beyond. Very thorough communication throughout and always kept us up to date as best they could.

This review is only about Customer Care. I’ve been speaking to Caroline and she has been fantastic- responsive, helpful, and efficient. The team who have come out to fix a number of issues - John & Michael - are brilliant. Again, they are helpful and friendly, and absolutely know their stuff; from brick work to roof tiles.
Whilst the buying part of the process was less than smooth - and I had a massive snagging list when I moved in - the aftercare is really exceptional and the customer care team deserve a lot of credit for putting things right and even improving them. They are also full of great advice and guidance, and are a pleasure to see turn up!

Mike has been to our home about 4 times to rectify faults with our new home at Simpson park plot 133. Each time Mike has demonstrated professional workmanship to a high standard. Mike is very polite and has a very caring attitude towards the customer and the job he undertakes

On Mikes last visit he was accompanied by John.
John also presented quality workmanship to the same high standard. Fabulous banter between themselves. Loved listening to them
Both Mike and John are an asset to Harron Homes. We are extremely happy customers

Living at Wyndthorpe Chase, lot of complaints from neighbours such as no damp course and drives slipping towards house without drainage.

However, having left the site ten months ago will the estate ever be finished. We have poorly finished roads and path, a play area still fenced off, dead planted areas, a woodland path so uneven and slippy it is dangerous, fences that are not straight and ridiculous things like gates at the entrance to unfinished play area that isn’t big enough for a double buggy.

The simple fact is once they have your money Harron don’t care. We were advised June 25 the estate would be completed in 10 weeks, 20 months later……..

My experience with Natalie while buying my house from harron homes was nothing but exceptional. It was my first home and I had no idea whatsoever of the process but she was kind and patient, explaining everything for me. She went above and beyond to support me the whole process. About the building itself cannot say much as I just moved in few weeks ago.

Recently completed our forever home at castle gardens pontefract. From 1st meeting Natalie she was informative but most of all understanding to my situation. She guided myself through the process not only professionally but with care too. Took time to answer any calls and always available to help me with my many questions. My home is perfect in every way and can’t thank Natalie enough for her help and guidance throughout the process. Thank you would recommend Harron homes at Castle Gardens Pontefract

My husband and I are so excited to be able to say that we have today reserved our plot at the Simpson Park estate.
We have been keeping a close eye on this plot as it is our ideal house and Michelle Downs has been an absolutely amazing help and so supportive in keeping us up to date with the progress of it.

She has been tirelessly patient with all of our endless questions and has made us feel really valued. Nothing is ever too much trouble.

House buying can be so stressful but I am really comfortable and confident that Michelle will be there for us every step of the way and we can’t wait now until our moving day!

Please don’t give them your money......

Another update at month 31. Are we now snag free? Nope. Do Harron ignore all calls and emails? Yes. Am I about to get the solicitors in action again? Yes. Would I recommend Harron Homes to my worst enemy? No. Do Harron Homes care that they are the worst house builders on the planet? No. Are they at all concerned by the thousands of complaints they get? No. Why are people still handing over their cash to Harron? Either haven't read these reviews or need more screws tightening than a Harron Home.
I will keep you all updated until matters are resolved.
Well I just thought I'd update you now I have lived in the house for 25 months.
Is all the snagging done? No. Do any of the directors at Harron care? No. Have we still got a snagging list 2 pages long? Yes. Are there still things outstanding on the snagging list from before we moved in? Yes. Has my opinion of Harron changed in any way from leaving this review? No. Do I stand by everything I said in this review and strongly advise anyone thinking of giving Harron their cash not to? ABSOLUTELY!
Sad to say I agree. Wish I had pulled out 2 weeks before completion as I threatened to do. I only found bad reviews from a couple of years ago when we reserved so thought they had sorted themselves out but sadly not and sadly I missed this site otherwise I would have cancelled sale. Lots of promises no action. Our house was built in August we agreed to buy in September had lots of snagging moved in December and snagging list three times size it was before we moved in but nothing resolved just promises and the work that has been done usually makes matters worse a tactic I am starting to believe they encourage. Can’t believe I was duped by the 2 sues selling the place. I worked in sales for years and was very good that was because I only sold products I trusted these two must have worked in timeshare making all the right noises but ultimately utter bs and couldn’t care less. Please believe me when I say do yourself a favour and pull out now if you are buying a Harron home I think this goes for all sites but my experience is purely with Edenbrook vale at Pontefract. If you are considering moving up here have a word with Haworth associates ask if you can pitch a tent on some scrub land for £50 then sit back and look smug at all us people who have spent a quarter to half a million pounds on a pit stack!

Harron homes you make me laugh. Putting on here don't know who I am. I have spoke to more managers had more builders and you've broken more promises than I would have ever thought possible. We have been in our house 10 and a half months and is it all fixed yet? Can we enjoy the thousands of pounds we spent on our home? Will you ever become reputable and honest and do what you say you are going to? The answer to all those questions is no because your a bunch of cowboys who don't care once you take our money!

Well nearly 13 months in now and emails to the directors again generated the oh dear reply we will pass you on to our senior complaints team and as usual nothing else happens. It was funny to read in the email that there had been a few staff changes and some emails had changed. I'm not surprised if they treat there staff like there customers there bound to leave. When will this company realise that the only way to be a reputable honest company and gain gain a good reputation is by being honest and fair with its staff and customers. Until that light bulb moment comes we have no hope with these cowboys who once again made it into the media for all the wrong reasons last month!

Me and my wife had a reservation today and Charlotte was wonderful she made us feel welcome and explained everything we needed to no, we are looking forward to moving into our first new home on the lakeside 😀
Thank you Charlotte 😀

Alls good for the 1st year or so but after 2 years cracks everywhere, gaps appearing on the stair, plants all die as they can't survive in the clay soil. Houses behind us have had to have their lawns re turfed now flooding several gardens. Reached out many times including the site manager but nothing. Wish you could add pictures on here.