Harry Benmore Mattress Maker  Reviews 

My mattress didn’t arrive after 2 apparent attempts to deliver over a 5 week period. I had to chase for updates where I would have expected a bit more (at least something) communication from the business with these kind of delays. For full transparency the delivery was to N.I though I was assured this wouldn’t be a problem. Frustrating experience having to go through the process of finding a new option after this much time waiting.

Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weekend! Ordered a medium firm which was promptly made and delivered - but we found it a little too firm. Told Harry - no probs, swapped for a medium with which we are very happy. Mattresses delivered to our 3rd floor bedroom even though it was a bit of a struggle. The whole experience has been brilliant. Cannot recommend highly enough!

Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that extends beyond the price point. I shall be ordering another for the spare bedroom. Paying for the disposal of my old mattress was an added bonus. Money extremely well spent!

Fantastic customer service from start to finish! Absolutely love our mattress. 10/10 wouldn’t go anywhere else now for mattresses!

We couldn’t be happier with our experience with Harry Benmore Mattress Maker. From start to finish, everything was seamless. The ordering process was straightforward and hassle-free, and the mattress itself represents fantastic value for money.
The quality is outstanding — you can really tell it’s been made with care and craftsmanship. So far we have found it incredibly comfortable and feels built to last.
Delivery was smooth and well-organised, with no issues at all. What really stood out, though, was the customer service. It was absolutely exemplary — friendly, responsive, and genuinely focused on ensuring a great experience.
Highly recommended 😊

We recently purchased the Alpaca Soft/Medium mattress from Harry Benmore, and we honestly couldn’t be happier.

After ten years with our previous Mammoth mattress, we were ready for something new but wanted to make the right choice. When we contacted Harry and explained exactly what we were looking for, he personally sent us a voice note with his recommendation. That level of personal service is so rare these days, and it made such a difference.

The mattress itself is absolutely amazing. It is incredibly comfortable, beautifully supportive and has exceeded our expectations. Harry has also been kind enough to advise us on the type of bed base he would recommend for his mattresses, which was really helpful.

Amazing mattress, awesome customer service and a genuinely personal approach from start to finish. Highly recommended.

We received the mattress on the date we were told it would arrive. We ordered a medium firm mattress but found it was much too firm for us. Told Harry he said no problem they would exchange it for the medium soft mattress. Which they did. New mattress is just right. Great service…couldn’t fault them.

What a great family company.
Contacted Harry who advised me on a mattress suitable for my health issues and was very helpful. Ordering and delivery was quick and the mattress is wonderful. Slight hiccup with the delivery company on arrival, but how nice I was sent one of Harry's high quality mattress protectors to say sorry. Highly recommend for service, quality and price. Obviously care that their customers get a great service.

I've had 5 mattresses in the last 6 years, tried all the big name mattresses in a box, unhappy with each of them and the customer service. Came across Harry Benmore's facebook ad, had a chat with him about my best options and bought a silk & cashmere. The wait is finally over! I've found THE most comfortable mattress, absolute quality, no box and stellar customer service. No need to go anywhere else if you are buying a new mattress.

Absolutely perfect !

Excellent and helpful communication, super team that were quick to respond to any query.

Discussion with Harry allowed us to make an informed choice on mattress type.

Ordering and delivery process very easy and efficient.

Mattress arrived on time and placed in our bedroom - we also took advantage of the paid mattress removal service, which was an absolute godsend.

Had our first nights sleep - totally happy with our choice.

We’ve replaced a mattress that was a bit beyond its useful life - to replace with the same type would have cost over £4000.

We do think Harry’s mattress is of a similar type and quality for a fraction of the cost.

Both very happy with our choice.

Absolutely fantastic for start to finish
Great service.
Delivered as advertised love it.

Contacted Harry through chat after seeing their advert online. Harry advised me to pop in store to try the mattresses. He gave instructions how to get to the store and customer car park. On the day we visited Paul welcomed us and advised on all product and we ended up buying the Silk & Cashmere extra firm mattress. Super easy to change delivery date if you have to and prompt delivery. Packaging of the mattress is outstanding well protected. I have recived personal message from Harry how to actually look after the mattress meaning to flip it over regularly and turn it with that you can make sure it last longer. Mattress was delivered yesterday we are very happy with our purchase. A company you can rely on. A real 💎 . Professional, friendly and everything you would expect from a well managed business. Reasonable price and well made product. Thank you for your help and we will return. Edina

Absolutely superb customer service from the team. The original delivery team were unable to get the mattress up the staircase (it’s got low head height and a bend), so Harry Benmore paid for a local removal crew to sort it for us. Great communication from start to finish and we have a fantastic bed!

I recently purchased a 3ft silk & cashmere (firmer) from Harry via the website. It was delivered swiftly and without any hassle. Unfortunately I found it too firm and I asked for Harry’s advice on what to do. After giving it a couple of weeks for the springs to soften a little, it was still too firm for me, so without any quibble, it was swapped out for a softer one.

Again, the process was hassle free, quick and simple. The courier couldn’t have been better and as for the new mattress, well, it’s the best thing ever. It’s just so comfortable. I think the firmer mattress would’ve been perfect for someone a little younger, but old bones need a little give and the softer mattress provides just that. It couldn’t be more perfect.

I’m always sceptical about buying such things online but reading the positive comments on Harry’s Facebook page convinced me to take the plunge and I’m so glad I did. Customer service is truly second to none - faultless. There are many businesses out there who could learn a thing or two from how Harry runs his business. And as for the product - it is absolutely first class, I really could not be happier. Thank you so much!

Buying a mattress is never easy, but with the guidance and advice received from Harry directly, it was it was a breeze.
As we live in a Georgian property, with limited door height, we decided on a 6'0 Silk & Cashmere Zip & Link mattress.
We now have been sleeping on the mattress for just over a month and could not be happier. (A proper mattress, top quality and at a good price.)
We can highly recommend Harry Benmore.

What a great company to do business with. Incredibly helpful advice choosing a suitable mattress for me. I went for a silk and cashmere traditionally made mattress. Really wanted to use a British company and Harry Benmore was exactly what I was looking for. Couldn’t have been nicer or more accommodating. Mattress arrived exactly when I was advised it would be with excellent communication from their very kind delivery drivers. The mattress was brought in with no fuss and the old one removed very efficiently by the lovely, friendly delivery guys.
I’ve had my mattress for just two weeks now and I’m delighted with it.( Great choice Harry. ) I hadn’t realised just how badly I needed a new mattress! I’m recovering from knee surgery and also have spinal issues and Harry’s recommendation is perfect for me. Can’t emphasise enough just how nice it is to be so comfortable in my new bed. Have absolutely no hesitation in recommending this Yorkshire company and their customer service ( sadly lacking these days) is just second to none. Thank you so much.

One the best experience of shopping mattresses. I ordered 3 double bed mattresses. Harry had been really helpful with getting it delivered just a couple of days before Christmas. The quality of the mattresses is amazing. Not overpriced at all like big stores and with amazing quality.

We’ve been sleeping on the Hybrid PRO mattress from Harry for about a month now and are delighted.

It’s genuinely very comfortable and feels of high quality.

Customer service was excellent, as was delivery. The price we paid felt fair.

I would definitely recommend this company.

I cant comment on the mattress yet as I have only just had it delivered. However, the firm that delivered it, had 2 extremely helpful and courteous employees who kindly took the mattress upstairs for me. Old fashioned values from a modern day company........rare to find these days.

From start to finish it was an awesome customer experience, I used watsapp to speak with Harry and I asked questions about what mattress to choose and was asked questions in return so together we could work out which was the best mattress choice for me.
Communication was great I had emails and texts keeping me informed and I was given a 3 hr delivery window. The mattress was delivered yesterday without incident to the room of choice and my old mattress was taken away. The end to end process took around a week. My mattress is the hybrid pro -medium tension, I’d recommend Harry Benmore Mattress Maker to anyone & most importantly my new mattress is very very comfortable, just call me Rip can Winkle from now on.