Harry Benmore Mattress Maker  Reviews 

The other reviews are right - buying a Harry Benmore mattress is a brilliant idea.

We started out by ordering a super king Alpaca mattress, after talking through the options with Harry via WhatsApp (he is extremely responsive and very helpful). Unfortunately the mattress wouldn't fit up our winding staircase - which was our fault, as we'd just assumed that as our previous super king mattress had bent its way around the banisters, so would this one. But Harry's mattresses are really substantial (in a good way!), so we had to give up.

Harry's support was excellent, and on his advice we went for the zip and link version of the same mattress, which easily fitted up the stairs. We were a little worried that we might feel the join between the two mattresses, but with a thin topper we can't even tell that it's two mattresses, the join is that good. We got a medium Alpaca, and it is just so comfortable; it's easily the best mattress we have ever had, and 6 weeks later it's even more comfortable than when it was brand new.

And, for the first time in years, we can actually flip and rotate our mattress by doing it in two halves, something we never managed to do with our previous one-piece super king mattress. We had no choice but to get the zip and link version, but honestly, we'd probably go for that option anyway, it's just so easy to live with.

Genuinely excellent customer service, an amazingly comfortable mattress and very fair prices. Very highly recommended.

Great experience from start to finish. Harry helped me choose the right mattress (over whatsapp chat). There was a small blip with the order which Harry went over and above to resolve quickly. Delivery was well communicated and the mattress is beautiful. Thanks Harry + Team!

I initially purchased a medium silk and cashmere mattress which was lovely but for me it was a little too soft, I messaged Harry on WhatsApp and he got back to me straight away. He talked me through what would work for me and exchanged the mattress for a firmer hybrid pro, he even gave me the blue light discount which I missed initially. The mattress arrived 3 days ago and already back pain gone and have had best nights sleep for a long time. They really are fantastic mattresses,We have an Emma mattress in our spare room and these just dont compare. The quality is so much better. If you are thinking about buying a mattress from him you wont regret it!

We were very impressed with pre sale customer service. Harry responded to WhatsApp really quickly and we then engaged in a 20 minute call. Harry was very informative regarding the differences to his mattresses and we felt as his studio was quite a distance we could order without actually trying out the mattress due to his very good return policy.

Best decision the hybrid pro firmer mattress is amazing and we have both enjoyed a whole week of very improved sleep. Excellent product combined with excellent customer service.

We will definitely be buying another mattress from Harry when we move early part of next year.

It’s not often you pay less for something that is superior quality but this is what happened with our new mattress.
Having looked around at Dreams/John Lewis etc I wasn’t completely sold on anything and we needed a zip and link superking which made everything really pricey.
Harry Benmore popped up on my Instagram so I had a look. Not massively local but not too far away so we did pop down to have a look.
Harry suggested the cashmere and silk mattress in extra firm. He seemed to know exactly what we wanted. You can try all the mattresses in the showroom.
The delivery was a couple of weeks later and I couldn’t believe how heavy the mattresses were! Extremely good quality,well made and for about half the price of what I’d looked at.

My Medium/Firm (firmer) Aplaca Double arrived today by BJS.
Harry was extremely helpful in helping me to choose this mattress.
Sending me videos and voice recordings explaining the benefits and the differences between 1 I had tried at Dreams.
Once my decision was made, Harry gave me a date when he would hand the mattress to the Courier.
This was done exactly as advised.
Once in the hands of BJS, they advised of a 3hr delivery timeline. Called 1 hr before delivery which was 24mins into the time window they had given.
I live in Scotland West of Glasgow so distance is not a problem.

My only concern was whether to go for the Medium or the Medium/Firm.
Due to my weight 84 kilos and a side sleeper, Harry advised to go firmer as it would soften and settle in a month or so.
If I am not happy after that time he would change it.

I will update this 1 month down the line for those who wish to know how it goes.

Harry Benmore Mattress Maker provided a exceptional service and I couldnt be happier with my purchase. The handmade quality, attention to detail and craftmanship truly stand out. Its clear a lot of care went into making an incredibly comfortable matress.

We’d been looking around to replace our bed at the usual shops when an advert for Harry Benmore popped onto my instagram.

Like most probably do at first I ignored it but after seeing the ad again I then took the time to look at the website and read the reviews here, I then contacted Harry through the website and he was so helpful sending through videos and details on which mattress he thought would suit us.

We ended up buying the Hybrid Lux which is such a comfortable mattress and is exactly what we wanted, it’s so much better than the ones we tried in the shops.

We had an issue with the delivery company refusing to take our old mattress, Harry and Jane sorted this out within a few hours and our old mattress was picked up the next day.

Excellent customer service and a fantastic mattress. I’m delighted we got to support an independent British business. Give them a try if you’re on the fence you definately won’t regret it.

An absolutely brilliant company. Bed is fabulous and a great price. Harry and the rest of the team are so helpful, they spent ages discussing and making sure I made a good choice, and the delivery guys got a 6' mattress up to my bedroom despite a tight squeeze. Thank you to Harry and all of the team. Highly recommend

Incredible customer service with high attention to detail and very client focused mentality. A pleasant experience from purchase to delivery. I purchased a super king alpaca mattress that feels incredibly luxurious and well made.

hi after asking harry about my needs, his response was fast, i ordered the hyrd pro, i soon as i unwrapped it, sat on it i knew id made the right choice. new mattresses take time to get used too, not this one i slept very well, no aches, no pains, its so comfy, infact the last mattress i bought over 10 years ago cost more, you can tell the workmanship is second to none, thank you again harry respect

Great company, delived within the time frame by friendly team, (and I live in Scotland...) It was the first time I opened the matress out of its plastic and it did not overwhelm with chemical smells.
Sadly, because I have an injury to my abdomen and can only sleep in certains positions, I had to give it back. They were very easygoing and efficient, it really is not questions asked, and full refund. They are an excellent company true to their word.

I recently purchased a mattress from Harry Benmore and I am absolutely delighted with it. The quality is absolutely excellent, and the fact that it's hand-stitched really shows the craftsmanship. I've been having the best night's sleep I've had in a very long time, and I no longer ache in places where I used to. On top of all that, the customer service was unbelievable from beginning to end. I can highly recommend Harry and his mattresses to anyone; they're missing out if they don't give him a try!

I approached them for information on what might be the best mattress for me. They responded REALLY quickly over and over again as I raised more and more questions, were ABSOLUTELY honest to the point that they told me what would be the best mattress THEY could do for me but advising me that my requirements might be better suited from a different company, They recommended a different company but also said that, in my case, I might be best serviced by one from a traditional Mattress shop. I ended up buying from elsewhere but I have to say if anyone would be suited to one of their matresses I don't think you could get a more honest and responisve company.

I had a special sized mattress made and Harry was extremely helpful and accommodating. The mattress is very comfortable and well made.
What made a big difference with the ordering process was the extra help and assistance from Harry and Jane in the office as I had a complicated delivery and they were very helpful.

We are so pleased with our new mattress! Harry gave us great advice both on WhatsApp and in his showroom.
We’ve had the Hybrid Pro for two weeks now and are sleeping so well. Like many, we initially saw the advert on social media and didn't pay much attention. However, when we started actively looking for a new mattress, we found many pushy salespeople, confusing products with stats and numbers that didn’t mean much to us, and many that were very expensive compared to Harry's.
Harry gave us honest, good advice before, during, and after the purchase. We could not recommend him or the mattress more highly.

From our first enquiry, the advice we received was excellent. It is clear that Harry has that rare level of care for his customers. He took considerable care to ensure everything went perfectly, and we have a superb mattress as a result. No wonder his reputation is excellent (which is why we chose Harry in the first place). I would recommend without hesitation!

I arrived at the showroom and was greeted by Harry, he's an affable man that does not try and sell you a mattress he just listened to my requirements and advised me on the correct mattress for me, he didn't try and sell me the expensive mattresses he gave me the options on both that suited me and left the option to me so that was all great and it was all delivered with great communication and the delivery lads took care as they entered my home avoiding pictures and mirrors etc 5 stars all the way this is how buying everything should be.

Unfortunately the mattress developed a dip in a short period of time so I got in touch and Jane took the message and was very helpful as Harry was on holiday, as soon as Harry got back a new and upgraded mattress had been ordered and was delivered with no stress by the great delivery team and no extra costs, in this day and age companies don't do this not even when it comes to a new car over 90k, they sell and turn their backs and some how get away with it, not with Harry, it's a good old fashioned service that cares about the customer and to me that's worth it's weight in gold, I will definitely use Harry again and recommend him with confidence to my friends and family.

I recently bought a 6-foot alpaca zip and link mattress from Harry Benmore and I am absolutely delighted with it. Every single interaction with the company has been outstanding, from my first chat with Harry to the seamless delivery and disposal of my old mattress. The service was friendly, efficient, and professional throughout. Most importantly, the mattress itself is extremely comfortable and of excellent quality. I couldn’t recommend Harry Benmore more highly!

Well, what can I say!!! I have struggled for many months trying to get a good night's sleep on a "past it's sell by date" mattress! I have looked online at various brands/sellers, to no avail. One day, out of the blue, a post appeared on FB for Harry Benmore Mattress Maker, and the positive reviews were numerous! Over a couple of weeks I read the details of each mattress on sale, and contacted Harry on WhatsApp too. He was very quick to respond, asked me questions around my needs for a mattress, and then advised me on the one to buy for me. Harry was very knowledgeable and, refreshingly, was not the pushy salesman type of some of the large stores. There is a 100 day free trial period, and a 10 year guarantee, which is reassuring. I finally took the plunge and ordered the Hybrid Pro on 23/9. Ordering was hassle free. I do admit that, after I had ordered I wondered whether I had been caught in an online scam, and whether I would ever see my mattress! Not the case, on 3/10 I received a text notifying me that my mattress would be delivered on 7/10. On the day I was kept informed, and at 12:00 my mattress was delivered by two very friendly and efficient young men from BJS delivery services. The mattress was unwrapped and installed, and my old one was taken away, for a small extra charge. All done in 10 minutes!
I must say, that the mattress is very comfortable, and, last night, I had the best sleep for months!
Thank you Harry.
Very highly recommended
Sue