Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Toon meer
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The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
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Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Toon meer
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We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Contactgegevens
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Verenigd Koninkrijk
- 028 9039 5800
4,8
Uitstekend
558 reviews
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All good
The instore service was good, the delivery was prompt and fitted quickly. The delivery staff were excellent and very friendly.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're so pleased to hear about your positive experience with our in-store service and prompt delivery. It's wonderful to know our delivery staff were excellent and friendly.
Many thanks,
Katie.
The guys were brilliant & so helpful
The guys were brilliant & so helpful! Easy and calm service.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Jen,
Thank you for sharing your positive feedback. We are delighted to hear that our team provided you with such helpful, easy, and calm service.
Kind Regards,
Kevin
Callum and Diare were brilliant
Callum and Diare were brilliant. Nothing was a problem and they got me sorted with a brand new iPad and all the accessories. Converted to Apple as a result. So much better than the service you might get online. Brilliant team.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Alex,
We appreciate your fantastic feedback! We're thrilled to hear that our team members provided brilliant service, helping you with your new iPad and accessories. We're delighted you had such a positive experience.
Kind Regards,
Victoria
Delivery guys were 100% professional…
Delivery guys were 100% professional and friendly
1 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Zara,
We are so pleased to hear that our delivery team provided you with such a professional and friendly experience. Your positive feedback is greatly appreciated.
Kind Regards,
Kevin
Harvey Norman Holywood.
Visited Harvey Norman Holywood for a new Suite of furniture. Great selection and friendly staff. Kevin was a great help, very knowledgeable and friendly. Great overall service.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Neil,
We are so pleased to hear you had such a positive experience with us and found our team member knowledgeable and helpful. Thank you for your kind words!
Kind Regards,
Kevin
Wonderful experience with the Harvey…
Wonderful experience with the Harvey Norman delivery. Great communication by the delivery guy…delivered right on time and it was very useful to be able to track them on the map. very friendly attitude…very efficiently they installed the furnitures . I am a very happy customer!!
29 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Sumi,
We're so pleased to hear about your wonderful delivery experience. It's great that our delivery team provided excellent communication, arrived on time, and efficiently installed your furniture. We're delighted you're a happy customer!
Kind Regards,
Kevin
Excellent advice explained all my…
Excellent advice explained all my options
21 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Philip,
We're happy to hear that our advice was excellent and that we explained all your options clearly. Thank you for your positive feedback.
Kind Regards,
Kevin
Kevin was fantastic instore at Holywood…
Kevin was fantastic instore at Holywood Exchange from start to finish,nothing is a problem to him.
22 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Betty,
We are so pleased to hear about your fantastic experience at our Holywood Exchange store. It's wonderful to know that our team provided such excellent service.
Kind Regards,
Kevin
Brilliant Staff
Would like to commend staff at phone department at Harvey Norman, Holywood Exchange. Showed genuine interest in helping customers. Had issue with new phone and was sorted in minutes by manager with no quibble. Spencer transferred data and made sure all my apps were present. Thank you to all, the manager, Callum, Spencer and Daire.
24 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Hazel,
We're so pleased to hear about your excellent experience at our Holywood Exchange store. It's wonderful that our team showed genuine interest and quickly resolved your phone issue, ensuring all your apps were transferred. We appreciate your kind words!
Kind Regards,
Victoria
Harvey Norman and G4 delivery experience..
Staff at Harvey Norman were most helpful through sale of bed base and headboard then kept us updated on delivery by G4 . Two strong young men arrived and assembled bed perfectly and offered to put our new mattress from another shop onto the bedbase. Polite friendly organised and took all the wrappers away. Very tidy job thankyou!
23 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Dawn,
We're so pleased to hear about your positive experience with our team, from the helpful sales staff to the efficient delivery and assembly. It's wonderful that our delivery team went above and beyond to assist you. Thank you for your kind feedback!
Kind Regards,
Victoria
Our experience with Davy from belfast
Davy the assistant was first class from start to finish. Very pleasant and explained everything thoroughly and I would have no hesitation if I was thinking about buying anything else going back to see him. I would definitely recommend my friends and family to go and speak to him if they wanted to buy anything.
18 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Emily,
We're delighted to hear about your excellent experience with our team member. It's wonderful that they were pleasant, explained everything thoroughly, and provided such a positive interaction. We appreciate you recommending us to your friends and family.
Kind Regards,
Victoria
Very helpful staff and extremely…
Very helpful staff and extremely pleased with the service
18 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We are so pleased to hear that our staff was helpful and that you were extremely satisfied with our service. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Brilliant service
Harvey Norman delivery app was just brilliant. It allowed me to plan my day without worrying. So accurate. Delivery was on time. 2 guys were polite and efficient. Couches were put together in no time. Delighted with the service.
16 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Cathy,
We're so pleased to hear that our delivery service and app made your day easier! It's wonderful that our team was efficient and polite, ensuring your couches were assembled quickly. Thank you for your kind words.
Kind Regards,
Victoria
Replacement tablr
I was able to track my delivery and it arrived well with in the time stated . I was contacted a few minutes before delivery arrived which was really good. My table was replaced and assembled on the spot damaged table taken away. No mess , very professional and very pleasant tradesmen. Well pleased. 😌
15 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Marty,
We're delighted to hear you had such a positive delivery experience! It's wonderful that our team kept you informed, and that the replacement and assembly were handled so professionally. We appreciate your kind words.
Kind Regards,
Conor
Good service
Long wait from order to delivery but had been told this at start .. just took longer than anticipated
However good communication throughout the wait period and rang me when eventually order came in as promised
5 star delivery service .. again excellent communication; guys delivered when they said .. set up furniture … took away all packaging and ensured furniture was where I wanted it
15 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Martina,
We truly appreciate you taking the time to share your positive experience. We understand that the wait for your order was longer than anticipated, and we're glad our communication helped keep you informed. It's wonderful to hear that our delivery team provided such excellent service, setting up your furniture and removing packaging to your satisfaction. We value your feedback.
Many thanks,
Katie.
We had a fridge freezer delivered and installed
We had a fridge freezer delivered and installed by 2 really nice guys, couldn’t have been more helpful, really happy with everything and the app was great for timing too.
11 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Mrs McKeag,
We're delighted to hear that your fridge freezer delivery and installation went so smoothly. It's wonderful to know our team was helpful and that you found the app useful for timing. We appreciate your positive feedback!
Kind Regards,
Kevin
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Darren,
We're so glad to hear our team was efficient and helpful. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Fantastic service
Fantastic service, items delivered as planned. Items were brought upstairs upon request. Delivery staff very pleasant and helpful. Would highly recommend
9 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Kelly,
We're so glad to hear that you had such a positive experience with our service! It's wonderful to know that your items were delivered as planned and that our delivery staff were pleasant and helpful in bringing them upstairs. We truly appreciate your recommendation.
Kind Regards,
Victoria
Sales assistant Natasha was excellent
Sales assistant Natasha was excellent. She guided us through various recliner options, and pointed out offers and clearance items which were particularly good value. When we made our choice, she offered warranty and disposal of old items, but was not pushy. Very pleasant to deal with.
6 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi David,
We're delighted to hear about your excellent experience! It's wonderful that our team was so helpful in guiding you through options and pointing out great value items without being pushy. Thank you for your feedback.
Kind Regards,
Kevin
Ellie was wonderful with helping with…
Ellie was wonderful with helping with our gaming purchases. She was brilliant with my son who has servear adhd.
4 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Shakil,
We're delighted to hear that our team member provided such wonderful assistance with your gaming purchases. We appreciate your positive feedback!
Kind Regards,
Conor
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