“Really happy with my experience at Harvey Norman. Aamir was very helpful, friendly and professional throughout. He took the time to explain everything clearly and made the whole process easy and stre... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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Lees wat reviewers zeggen
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable. He took time to explain all the options, no rush at all... Toon meer
Bedrijf heeft geantwoord
Very informative, polite salesman Praful. He allowed me to make an educated choice on which device suited my requirements.
Bedrijf heeft geantwoord
Absolutley disgusted to find we purchased a laptop for over €1000 and it doesn't come with a Charger!!! An essential part of the equipment, no you have to spend another €79 to get a charger!!! Rip of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Computers en accessoires winkel
- Mobiele telefoon winkel
- Slaapkamermeubilair winkel
- Winkel voor wasmachines en wasdrogers
- Woonwinkel
Over Harvey Norman Ireland - Castlebar
Geschreven door het bedrijf
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Geschreven door het bedrijf
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contactgegevens
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ierland
- 094 9063900
4,3
Uitstekend
285 reviews
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Very helpful staff
Very helpful staff, collected product I booked online. Click and collect is a great service 😊
23 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Mary,
We appreciate you taking the time to leave us this review. We are so glad to hear about the helpful staff and that you enjoyed our click and collect service.
Kind Regards,
Kevin
I m just after having the best…
I m just after having the best experience of after care in Castlebar branch staff member Yousef thank you.
26 december 2025
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Castlebar
Hi Sibeal,
We're happy to hear that you had such a positive after-care experience at our Castlebar branch. We appreciate you taking the time to share your feedback!
Kind Regards,
Kevin
Amazing experience
Amazing experience, got a call from manager explaining the availability. Got an order just before Christmas when order was placed on the 22nd. Great experience, fast delivery. Highly recommended.
16 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Viktorija,
We're happy to hear that you had an amazing experience! We appreciate your positive feedback regarding the manager's call and the fast delivery just before Christmas. Thank you for your recommendation!
Many thanks,
Katie.
Antwoord van Harvey Norman Ireland - Castlebar
Hi Jonathan,
We appreciate you sharing your positive experience with us! We are so glad that it was easy for you and that you found great value.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Castlebar
Hi Andrea,
We're happy to hear that you found the process easy and fast. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Castlebar
Hi Sean,
We appreciate you taking the time to leave this review. We're delighted to hear you were happy with our service.
Kind Regards,
Kevin
Excellent service
Super service - fridge out of stock , ordered from another store and got to me before Christmas. Thank you to the team in castlebar
13 december 2025
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Castlebar
Hi Elaine,
We're happy to hear that we could get your fridge to you before Christmas by ordering from another store. Thank you for your positive feedback and kind words.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Castlebar
Hi Mary,
We're happy to hear that you had a seamless package pickup experience. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Castlebar
Hi Richard,
We appreciate you taking the time to leave this review. We're delighted you were happy with our super quick service.
Many thanks,
Katie.
Antwoord van Harvey Norman Ireland - Castlebar
Hi Grzegorz,
We're happy to hear that everything went smoothly and appreciate your positive feedback. Thank you for taking the time to share.
Many thanks,
Katie.
Antwoord van Harvey Norman Ireland - Castlebar
Hi Peter,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
I think that the laptop is great
I think that the laptop is great. Thank you for being grateful to your customers.
9 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Rhayan,
We're happy to hear that you think the laptop is great, and we appreciate your kind words. Thank you for taking the time to leave us your feedback!
Many thanks,
Katie.
Very easy ordering experience
I thought your website was very easy to navigate. Simple to order from and the speed of delivery was brilliant. I was also informed of each step of my order along the way. This was very informative and reassuring.
9 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Richard,
We appreciate you taking the time to share your feedback. We are happy to hear that you found our website easy to navigate and that you were informed of each step of your order.
Kind Regards,
Kevin
Great service
Great service, professional, helpful and on time . I can’t fault the service
11 december 2025
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Castlebar
Hi Hassan,
We appreciate you sharing your feedback. We're so happy to hear that you found our service great, professional, helpful and punctual.
Kind Regards,
Kevin
Bought Air pods
Bought Air pods
3 members of staff chatting not interested in customers. Had to break up their conversation to get served. Then the item had to be logged into 1 computer then cue at another to pay 🙄
Don't have my receipt to hand for reference number.
No wonder people shop online No customer service
11 december 2025
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Castlebar
Good afternoon,
We appreciate you taking the time to share your experience. We're sorry to hear about the staff's lack of attention and the inconvenience during checkout. We'll address this internally to improve our customer service.
Many thanks,
Katie.
Very bad experience
I ordered an iPhone 17 Pro Max 1TB online, and it took an unexpectedly long time—approximately two and a half months—before the device was ready for collection.
When I went to pick up the phone, I spoke with a lady from the online order section at the Castlebar branch. Unfortunately, she handed me the wrong model—an iPhone 17 Pro 1TB instead of the iPhone 17 Pro Max 1TB that I had ordered.
Thankfully, I noticed the mistake upon checking the device myself and had to show it to another staff member to get the correct model. This situation indicates a lack of responsibility and attention to detail on the part of your staff. Due to this experience, I am now hesitant to purchase from your store again.
I would appreciate it if you could address this issue and ensure that other customers do not face similar inconveniences in the future.
Thank you for your attention to this matter.
5 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Arjun,
Thank you for taking the time to leave this review. We are very sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into with our teams.
Many thanks,
Katie.
Prompt efficient and helpful
Prompt efficient and helpful. Thank you
29 november 2025
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Castlebar
Hi Margaret,
We appreciate you taking the time to share your positive experience. We're glad our service was helpful and efficient for you.
Many thanks,
Katie.
Initially I went into the castlebar…
Initially I went into the castlebar harvey norman store to buy the item. The saleperson was very unhelpful and told me that even if I ordered the item ( it was th beginning of December ), it would not be available until after christmas.
I later ordered the same item online and it was delivered within a few days.
3 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Good morning,
We appreciate you bringing this to our attention. We're sorry to hear that the in-store service did not meet your expectations and that the initial information was inaccurate. We're glad the online order was delivered promptly. We'll review this internally.
Many thanks,
Katie.
The delivery
The delivery
Driver left the iPad on the doorstep in the rain without knocking on the door. The cleaner oht it in the bin by accident until we decided to take
A
Look. It was in a bin bag for the rain but we
Nearly
Dumped
It. They should
Let the customer know they leaving it. The car was
There lights
On! Could have been an expensive
Mistake.
3 december 2025
Antwoord van Harvey Norman Ireland - Castlebar
Hi Aoife,
We appreciate you taking the time to share your experience. We're sorry to hear the delivery wasn't ideal and that the item was left without notification, almost resulting in a mishap. We'll address this with our delivery team to prevent similar situations.
Many thanks,
Katie.
Antwoord van Harvey Norman Ireland - Castlebar
Hi Candice,
We appreciate you taking the time to share your positive experience. We are so glad to hear our staff was helpful and friendly to you.
Many thanks,
Katie.
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