Harvey Norman Ireland - Waterford Reviews 

The delivery from Harvey Norman was on time in the 30 minutes window given by phone.
The delivery people were very polite and helpful and knew what they were doing.

Kind, Helpful, informative staff. Sales with a personal touch.

Very customer service Shamika was very lovely and helpful

This was my first time buying something online through Humm. I wasn’t familiar with the entire ordering process, but it took about two days. After receiving a message from the store saying the laptop was ready for pickup, I was thrilled to make my son happy. It was a birthday present for him! Thank you so much!

This is a specific review re the waterford Store and customer care. I did a recon in the waterford store 3 weeks ago getting measurements etc and trying to make a final decision on what i needed for my kitchen . At this time i had dealings with Mark a sales expert . Who helped and answered any questions i had. I returned yesterday with the confidence to order what i wanted and again had the pleasure of being helped by Mark. His knowledge, explanation and eagerness to accommodate my kitchen requirements was second to none. 10 stars .

The guys were very friendly and chatty. They were very clean and got the hob wired up and working. The only reason for the 3 stars is that I went into the shop with the dimensions of my existing hob, queried if this one would fit, was told they have a standard base it'll be fine and if not , the guys will sort it on the day. It wasnt sorted on the day. The hob was left on top of my counter because I was told I had to get a jigsaw and cut 10mm away to allow it to gently slot in... what was installation cost covering, if not to install it ??

Prompt delivery. Fair price.

The delivery drivers were lovely and very efficient.

My order was available for collection very promptly. Although I had to return my order it as it wasn't suitable, the return was effortless and the staff in Harvey Norman Waterford were very helpful and friendly.

Good service and helpful updates

Great purchase we cannot wait to use our new DJI Osmo 360. We placed the order very late night and was able to collect it the next morning within an hour the shops open in Waterford branch. Collection was very straightforward and staff are friendly.

I would like to see a dedicated counter area, clear signage as collect area. This would avoid being sent from one customer service person to another.

I gave one star because I didn't have the option to give zero stars. Ordered a cooker hood 3/4 weeks ago, when I got my purchase confirmation email I was told the product wasn't in stock and would take 2 weeks to come after two weeks I received another email saying it would be 3 weeks to come and now received another email stating it'll be a further 11 days, I've checked out their website for all cooker hoods and they are all out of stock, I'm beginning to think they don't stock most of their products they just order them on a need basis, it should have been stated clearly at checkout that it was a pre-order and the only reason I ordered from them was because I needed it to be installed and thought it would be easier to have it delivered and installed in one go. I had a similar experience with them a few years ago and thought it was a one off but it seems I was wrong, I will never purchase for this company again.
UPDATE: After a further 14 day and no response from Harvey Norman I cancelled my order 5 weeks waiting for nothing, bought the same product in Sound store and had it delivered 2 days later. I must say the staff at Soundstore were brilliant.

Bed delivered and assembled on time and as requested

Excellent Service Fast Delivery Value For Money

The washing machine was delivered on the date given.
The delivery team phoned me first thing in the morning, gave me a delivery time and arrived on time.
They were in and out on about 15 minutes.
Excellent

I needed to follow up with 2 emails regarding delivery. Delivery 2 weeks from time of order..

Kettle had a scrape mark when delivered
Returns are not satisfactory to date