Mower arrived at the local supplier. No battery. Supplier I contacted and they were unaware of the delivery they had to make.

Purchased a New Lawn Mower on line directly through Hayter, I never received correspondence saying it had been delivered to my dealer! Thankfully the dealer did contact me, and on inspection the electric start failed to work due to a faulty battery on a brand new lawn mower costing £1500. Overall not massively impressed.

delivery was to a local deal and not to our house, creating issues around pick up. There were no batteries delivered with the machine and we have subsequently had to apply for the batteries that we have already paid for??
As I write this review I have £1,200 of useless metal sat in my garage waiting for someone to decide when I can have my batteries. Altogether a fairly shambolic and unsatisfying customer experience!!

Communications have been really poor from the start. I called and the sales team were supposed to be calling me back which never happened. After placing an order for £3000 I only ever received a confirmation email; no expected delivery date and again I had to contact the agent to find out when I should expect my equipment. Pretty poor, hopefully the quality of the equipment makes up for the poor service.

Fantastic mower, Great customer service - absolutely brilliant!

Everything was easy, ordering, paying and sorting delivery.
Brill thanks.

Fantastic mower excellent quality.
Fast delivery, great to collect from a local dealer. Confidence in them putting it together and testing.

I got the harrier 48 electric mower. The battery life is amazing! This was my biggest worry switching from petrol! super happy with it.

Ordered on a Monday morning my Hawk 43 AD arrived here in Highland Perthshire the following day at 11.30am. Brilliant service !!
This mower was purchased as a backup to my present Hayter 41 Petrol model, now 10 years old.
On opening the sturdy box and packing, I was pleasantly surprised at the quality build and feel of this machine. Yes, maybe more expensive than some other similar models, but I felt instantly that my investment was an excellent purchase for the money and looked forward to trying it out.
Excellent instructions made this an easy machine to set up and, with the battery fully charged, I cut my lawn two days after receipt of the mower.
Again, I was pleasantly surprised at how good the cut was and how easy the mower moved around the lawn.
I hope I’ll get as many years good service from my Hawk as I have had from my Hayter 41.
Thank you Hayter !

Arrived on date as advised . Good servivew

Excellent service from ordering to arranging delivery

My mower arrived on schedule- simple instructions. Applying for free strimmer was less straightforward but got there eventually.

Good quality mower however some design elements would have been better thought out, for example mowing close to fences is hard due to the way the handles are designed and rub against the fence. Apart from that it’s a very well built mower and quality build.

Website was easy to navigate and use.
Excellent price and good product reputation.
Very fast delivery and delivered undamaged.

Ordered a Hayter mower and it was dispatched very quickly and delivered ahead of schedule by the courier. Great service and a fantastic mower!

Great quick delivery and picked up all ready to use.

Fantastic products and great comms. Website very difficult to order from on a Phone and misses full adresss off. Had to resort to PC for free gift and couldn't accept T&Cs on a phone after an hour of reputting information in

Great as usual.

Ordered on Hayter.co.uk. Excellent service from their local dealership Rea Valley Tractors. Good communication, convenient delivery options, delivered at the agreed time. It arrived tested and ready to mow, with a tutorial on how to use the machine on delivery.

I have the Hayter Harrier 41 push mower for the last 27 years now. It has never let me down. But now the body frame is rotting away and i will be needing a new one. Ive checked out the comments for the new ones and I'm not feeling confident paying €900 for a new one. I'm not convinced the new ones are better than the old ones. Hopefully I will get this summer out of my old one and that will give me more time to think about it. I really like the hayter mowers.

Simple direct on-line order delivered very quickly to a local dealer who checked and delivered the mower immediately. Fantastic service all around.