We placed an order for hearing aid receivers on 8/23. We paid extra for (express tracked 5-8 day) shipping. On 8/25 it was shipped and arrived in the US on 8/26 our package was received into said... Toon meer
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Lees wat reviewers zeggen
Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... Toon meer
Well after a rocky start to my returns they did sort everything out in the end. Returns accepted and refund gifted. The rocky start was no reply for a returns number. After I rang them they said my em... Toon meer
I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.
Contactgegevens
Verenigd Koninkrijk
- sales@hearcaredirect.com
- hearcaredirect.com
3,8
Goed
71 reviews
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The product is exactly as advertised…Great Service
The product is exactly as advertised and when I contacted this company re: details about delivery, they responded promptly and with utmost courtesy and professionalism! I’m very satisfied with this company.
21 september 2024
Review zonder uitnodiging
I paid for 3-6 day delivery
I paid for 3-6 day delivery. Shipping notice was near end of that time. Very surprised to learn the shipment is coming from the UK. Still no delivery 16 days later.
16 september 2024
Review zonder uitnodiging
they would not fit on the starkey
21 augustus 2024
FAST SERVICE
19 augustus 2024
The receiver came within the time…
The receiver came within the time stated and works as well as the original. I will order again when the time comes.
25 juli 2024
Starkey Halo Receivers
The 2 receivers worked great. The delivery time was fairly long. Happy that my HA's are working again. Thanks.
22 juli 2024
Been a week and a half and no receiver…
Been a week and a half and no receiver yet. Ordered on a Monday at 9:30 AM. Web site says shipped that day if ordered before 10:00 AM. Out of stock should not be an excuse because web site said "3 in stock". I do not think it was shipped until Friday since I received a notice that day. In any event I do not have the ordered receiver. I need the receiver since I have only one working hearing aid.
Edit: Package finally came in. Package crushed but fortunately receiver not damaged. My problem is that the product was not shipped until 4 days after ordered and paid, even though web site said shipping same day if ordered by 10:00 AM, which it was. Date on package confirmed that it shipped 4 days after order date. As mentioned, "out of stock" is not a valid excuse because web site showed 3 in stock. The same day shipping is why I ordered from HEARCAREDIRECT. Very poor service!
6 augustus 2024
Review zonder uitnodiging
Flexibility in ordering is great
The website gives a lot of flexibility in terms of ordering different items.
Quality of these items remains top notch.
22 juli 2024
Warning
I ordered a receiver for my husband's hearing aid. The price was good, which should have alerted me. It took awhile for it to come, then I realized it was from overseas. Warning ,when it came it was in a paper envelope the small receiver box had been crushed a little sideways. They refuse to let me exchange saying I opened the package which I DID NOT OPEN. Not sure if it is in a bag/ sleeve inside which it should be. But it has not been out of the box.
This is the first time I have had to give a bad review. The one star is for the price that was the only good thing about this experience.
18 juli 2024
Review zonder uitnodiging
Order not Received ordered July 9…
Order not Received ordered July 9 today’s date is July 17th. Very poor updates from this company. Stay away!!!!
17 juli 2024
Review zonder uitnodiging
Antwoord van Hearcaredirect
Hi Robert,
Sorry to hear you’re yet to receive your order. I have checked on this and you selected the economy option which states 7-10 working days. Since you ordered past the stated cutoff time for same day dispatch this was sent out the very next day and it has only been 6 working days since. Please allow an extra few days for the item to get to you.
Sorry for the inconvenience.
Thank you,
Jack
Slow
Knowing that the parts come from England beforehand and slow postage delivery was better understood the second time.
18 juni 2024
Finding the correct wax guards
I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to my ordering and receiving exactly what I needed. I'm very grateful.
13 juni 2024
Review zonder uitnodiging
Took a week for the hearing aid ear…
Took a week for the hearing aid ear buds to come in but they are exactly what I need
17 juni 2024
BEST MOST AFFORDABLE HEARING AID
I can hear clearly now shame all i can hear is my wife shouting at me
16 mei 2024
Review zonder uitnodiging
I HEAR GOOD NOW THANKS
I HEAR GOOD NOW THANKS! delivery was speedy and just what i ordered
20 juni 2024
Review zonder uitnodiging
I haven’t received my order!!
21 mei 2024
Antwoord van Hearcaredirect
Hi Greg,
I have checked your order and can only apologise for the item not arriving, it seems there has been an issue with the courier so the parcel didn't make it all the way to you.
If you could reply to my email we will get this sorted right away and get a replacement to you.
I am sorry for the delay this has caused.
Kind regards,
Jack
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