Hot water bottle bear was exactly as shown from pictures. Ordered from SG, item arrived in good condition.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great company with fantastic customer service. There was a slight fault with one of the products when it arrived but Janine did everything she could to sort it out and it was very clear that this is... Toon meer
Bedrijf heeft geantwoord
Excellent customer service! We had a very minor issue and were required to email our issue in order to request a replacement. We received a prompt and very lovely reply from an actual person, Janine!... Toon meer
Bedrijf heeft geantwoord
Wonderful customer care. I live in Australia and wanted to send a gift to my mum in Scotland, a new hot water bottle with a beautiful cover for her holiday next month…. October in Scotland will be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Think Cosy - Think Heat Treats! We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.
Contactgegevens
Unit 2 Chartists Way, Morley, LS27 9ET, Leeds, Verenigd Koninkrijk
- 01134601813
- heattreats@kayco.co.uk
- heat-treats.co.uk
4,8
Uitstekend
321 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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!!!Amazing!!!
I ordered a pair of girl slippers and asked for a little not for my girl. After receiving these was very quick perfect condition. I also received a note to my young girl saying you are a strong princess. Just perfect I couldn’t have asked for a better service.
16 oktober 2023
Review zonder uitnodiging
Antwoord van Heat Treats
We really appreciate you sharing your experience Jamie, and thank you for such wonderful feedback - it was our pleasure to be able to carry out your extra request.
Antwoord van Heat Treats
We're pleased to hear all went well with your order; thank you for taking time to share your feedback.
Antwoord van Heat Treats
Thank you David, always good hear one of our products ahs made someone happy :-)
Good service
Arrived quickly, really pleased with the throws, good quality and match my decor perfectly.
Would order from heat treats again
18 september 2023
Antwoord van Heat Treats
This is great to know Lorraine - we highly value your custom and feedback and would be delighted to see you back ordering with us soon.
heated slippers did not work
heated slippers did not work - asked for a return and was told they never fail and basically customers are all wrong and that if I return they will send them back! Waste of time
Further info. Trustpilot have fully verified my review based on my bank statement and yet I am still get hassled on here by Heat Treats who have called me a fraud! In their reply they also shared personal data they did not have permission to post, I have reported them to Trustpilot for a breach of GDPR. Avoid at all costs.
28 september 2023
Antwoord van Heat Treats
Sadly this is not a genuine review - when asked to provide details so we could investigate as we'd not had any communications from anybody that had bought heatable slippers from us, and we would never make a comment such as what has been said, this was the response we received:
Reference number:
none of your business
Email:
sxxxe@sxxxxxxxxxxxs.com
Phone number:
00000000000
Name:
Terrible customer service
Had they been able to provide us with any actual details, we would have been able to verify the order at least and mae enquiries reagrding the claim made about what was supposedly said, which we vehemently refute.
Fantastic delivery and quality
Fantastic delivery and quality
Just a shame that you had run out of Highland Cows. I'd have liked one for myself (got a teddy instead).
31 augustus 2023
Antwoord van Heat Treats
Shame about the highland cow, but glad you're happy with everything else. We really appreciate your 5 star review Douglas, it's a great boost for the team; thanks so much.
Product was exactly as described
Product was exactly as described, packed well and delivered promptly. This will make a beautiful present
28 augustus 2023
Antwoord van Heat Treats
This is fantastic to hear Sharon; we really appreciate your wonderful review x
Recent Multi-item Order
Excellent choice of goods and discounts. Speedy delivery too.
28 augustus 2023
Antwoord van Heat Treats
Thank you Irene, we're grateful for your lovely feedback ☺️
Bought for my granddaughter as she is…
Bought for my granddaughter as she is mad about hairy coos and she loved it
17 augustus 2023
Antwoord van Heat Treats
How lovely Shirley; hope the hairy coo keeps your grandaughter nice and cosy x Thanks for choosing heat-treats.co.uk and for leaving us a great review.
Good quality items and plenty of items to choose from.
The website is pretty simple and easy to use, with lots of choice from cuter items to silly items, as well as more reserved items, so something to suite a variety of different tastes.
I got some really good deals on items on sale and was really happy with the quality of everything that I purchased. All 3 pairs of slippers are very comfortable and look just like the pictures shown.
The long hot water bottle that I got was a little smaller than expected, however I didn't actually check the size so that's on me, but the cover is very cute and of good quality, and the hand warmer is a really good size and also very cute and of good quality. Delivery was fast as well.
2 augustus 2023
Antwoord van Heat Treats
Hey Robyn, thank you for such a detailed appraisal of your shopping experience with us; we're delighted to hear how pleased you are with everything, this is great! 😃
I ordered a pair of novelty slippers…
I ordered a pair of novelty slippers which arrived very promptly and as ordered.
6 augustus 2023
Antwoord van Heat Treats
Many thanks Gail, so happy to hear your order was what you had hoped for.
Antwoord van Heat Treats
Wonderful Charles, this is great to know. Thanks so much for sharing.
Very satisfied customer!!
It was easy to order. Clear instructions, arrived early and product was perfect..Thankyou.
9 juli 2023
Antwoord van Heat Treats
You're very welcome Tracy; thank you for sharing details of your experience ordering from us. 🙏🏻
heat Treats are amazing
Service from ordering to receiving my order was quick and easy! My Heat Treat was amazing a little lamb so cute and easy to use to as a heat pad once you remove the wear bag !
9 juli 2023
Antwoord van Heat Treats
We're delighted to hear how pleased you are with your product and our service; we really appreciate you taking time to share x
Hot water bottle is perfect
Hot water bottle is perfect, very cosy and fits perfectly around the neck.
2 juli 2023
Antwoord van Heat Treats
Hey Catherine, this is great to hear - thank you for sharing :-)
Pleased with item ordered and…
Pleased with item ordered and appreciated the contact made to check the delivery address .
2 juli 2023
Antwoord van Heat Treats
Mnay thanks Janet - all part of the service.
Good communication with the company re…
Good communication with the company re our order. Fast delivery. No complaints
18 juni 2023
Antwoord van Heat Treats
This is great to hear; thanks for sharing your feedback.
Very cute little water bottle
Very cute little water bottle, just what I was looking for. Arrived in good time, recommend item and company
29 mei 2023
Antwoord van Heat Treats
We're happy to know that you were pleased with your purchase Jay; thanks for sharing x
I found a great product to help with my…
I found a great product to help with my knee and the website was very accessible as a partially sighted user.
23 mei 2023
Antwoord van Heat Treats
This is so great to hear Sarah; thank you for taking time to share your feedback.
Antwoord van Heat Treats
Thank you for sharing your feedback as a satisfied customer Ann; we really appreciate it :-)
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