I have Limited Systemic Sclerosis, a constituent of which is Raynaud's Phenomonen. I've worn HH's "normal" socks for several years and felt the benefits, but since discovering they produce a range o... Toon meer
Bedrijf heeft geantwoord
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Ordered from Heat Holders Ireland on 21st Dec. The website states next day delivery, altogether I didn't expect this due to christmas. When I tried to call the phone number was out of service howe... Toon meer
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In early December I bought seven pairs of the Original Heat Holders socks (2.3 tog - seven times warmer than standard socks). I laundered them exactly as indicated (40 degrees in washing machine, dri... Toon meer
Bedrijf heeft geantwoord
I've tried all types of wool socks and nothing compares to heat holders for warm feet. I use them for ice fishing trips to northern Minnesota and Canada. Cold feet alone, can ruin the trip but t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Heat Holders: The Warmest Thermal Socks, Hats, Gloves & More. Heat Holders are quite simply the warmest thermal socks and accessories you can buy! We started out in 2008 with a vision to create the ultimate thermal sock, warmer than anything else on the market. Since then, we've used our world-leading insulation knowledge to create ranges of thermal underwear, tights, hats, gloves, neck warmers and more. We also now offer a range of products to bring more warmth right into your home, including our toasty thermal blankets, which are available in a wide range of colours.
Contactgegevens
Drew Brady & Co. Ltd, Dove Mill, Dove Road, Deane, BL3 4ET, Bolton, Verenigd Koninkrijk
- customerservices@heatholders.co.uk
- heatholders.co.uk
3,4
Gemiddeld
78 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Totally recommend Heat Holders
Totally recommend Heat Holders Customer Service!
Very quick and efficient at resolving a query which was totally due to an error on my part!
Thank you!
7 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Miss. Serena Filloux-Bennett for such a kind and positive review. We are glad our customer services team managed to resolve your query quickly and to your satisfaction. From the Heat Holders team :-)
Fantastic delivery service
Fantastic delivery service , would highly recommend
This company
The gloves look and feel amazing , but they are a gift so I can’t say how warm they will be until after Christmas
7 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Roz Cook for such a kind review. We are so glad to hear you are pleased with our customer service and at least like the touch & feel of our gloves. We receive many positive reviews about their warmth and we hope/trust your recipient will love them and agree. From the Heat Holders team :-)
Great customer service
Great customer service. I emailed because the courier claimed to have tried to deliver, said it would try again next day, four days later no parcel. I had reply to my email the same morning and the parcel arrived that day. The socks are gorgeous too!
6 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Janet B for your positive review about our service and socks. That makes us very happy to hear :-) From the Heat Holders team.
Hat and neck warmer
Had a delivery from heat holders today must say Service was Excellent, great communication.
4 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Hi IMJ, thank you so much for taking the time to write such a nice positive review. Our service department will be very happy to hear this :-) Warm wishes from the Heat Holders team.
Excellent customer service
Excellent customer service. Makes a pleasant change.
2 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you @J. Lennox for your kind comments and review. From the Heat Holders team :-)
Full marks for customer service - over and beyond…
Dealt with my email enquiry promptly and sympathetically. And on a Sunday too!
1 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Dear Alan T, thank you for leaving that positive review. We are glad our service team managed to look after you to your satisfaction, even at the weekend as you say. From the Heat Holders team :-)
The best socks ever
The best socks ever! Warm, soft and really good quality. Fast shipping as well. Highly recommend
1 december 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you so much for that lovely positive review. We are glad you are happy with our products and service :-) From the Heat Holders team.
Great web site
Great web site, great products at reasonable prices. I found just what I wanted, ordered it and it arrived promptly. Very pleased with the quality and fit.
9 november 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you @Colin Gregory for your positive review. We are so pleased you like our website, the Heat Holders products we have to offer and happy with the quality and fit of the items you purchased. Warm wishes from the Heat Holders team :-)
Highly recommended - simply the best
The best customer service on the internet. They dealt with my very grumpy moans in a courteous polite and friendly manner that made me thoroughly ashamed.
Highly recommended
15 november 2024
Review zonder uitnodiging
Antwoord van Heat Holders
@Colin Brewer - Thank you for your review. We are so glad to hear you felt our customer services team looked after you in such a positive manner. We always endeavour to resolve any issue within our power. From the Heat Holders team :-)
Absolutely Brilliant Customer service!!
Absolutely Brilliant Customer service!!
Fantastic product however, I had a small problem and within 24 hours had a new pair and an apology.
In this day and age usually customer service is poor…
These guys are amazing!!
Thank you
Bev
X
28 oktober 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you @Beverley Heys for such a positive review. We are glad you are happy with our service and hope you love your Heat Holders. From the Heat Holders team :-)
Very Helpful
I have recently purchased some AMAZING Heat Holders lounge socks. I was unsure what to go for and found the Customer Services department very helpful.
They are the softest thing I have ever put on my feet - I am now an avid fan and they will be perfect for Christmas gifts.
Thank you!
26 september 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Hi Jenni, thank you for your lovely review, we are so glad you like them, they are one of our favourites too, from the Heat Holders team :-)
Excellent product
Excellent product, arrived quickly and well packaged.
9 september 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Marilyn Copp for your positive review. From the Heat Holders team :-)
I've had a pair of Heat Holders…
I've had a pair of Heat Holders leggings before and they are second to none. REALLY warm, comfortable fit (nice & high in the waist) and perfect with mini-skirts and long boots in Winter. Look great and keep me comfy!!!
29 augustus 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you for your lovely review. We are so glad to hear you enjoy wearing our Heat Holders leggings. From the Heat Holders team :-)
Only wore the socks once,so all I can…
Only wore the socks once,so all I can say is they are the only socks to ever keep my feet warm for the entire day!.Highly recommend.
27 augustus 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Craig Clougher. We are so glad to hear this. From the Heat Holders team :-)
Dealt with very quickly!
5 september 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Adele for your positive review. From the Heat Holders team :-)
Well made quality items & fast delivery.
31 augustus 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Kathryn Duckworth for your positive review. From the Heat Holders team :-)
Fabulously warm and cozy.
7 september 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you for your positive review. From the Heat Holders team :-)
Good quality nice and warm,quick…
Good quality nice and warm,quick delivery.
8 augustus 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Thank you Mr Peter Bent for your positive review, from the Heat Holders team :-)
Keep your legs and feet warm.
I always buy heatholders products especially long socks of 2.3 tog because of my diabetes and neurophy,because they keep my feet and lower legs warm every day.
7 augustus 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Dear Andy, thank you for your positive review. Your comments mean a lot to us and we are so glad to hear when we can make a positive difference, from the Heat Holders team :-)
Excellent all round
Excellent service, great quality products from a varied range. Bought lots of things over the years, new items always being introduced. I recommend Heat Holders from my experience.
25 juli 2024
Review zonder uitnodiging
Antwoord van Heat Holders
Dear Amanda, thank you so much for your positive review, from the Heat Holders team :-)
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