Hellocasino Reviews 21

Not happy with this site. l’m still waiting for a withdrawal of £20.00 pounds which still hasn’t been credited to my bank account apparently they losted my bank details that’s what they are saying then they said it was technical error on there side & just recently asked me for my bank details again what’s going here has to be thumb down for me 👎

Honestly, I was a little nervous after seeing some other people's reviews. But I had absolutely NO issues with this company at all. I played, won, withdrew and all with no complications money went into my bank within 48hours...

I shall continue to use this website and do more updates!

I came across this platform through freecash, and now i have problem to withdraw my money.
They are hiding behind excuses that they are processing and checking something, which is such a lie.
Wouldn't recommend this to anyone, will refer to FTC in next few days if they don't pay me out my money

If I could give this wack ass fake ass sweepstake casino 0 stars I would! I cashed out for a gift card with them, and after waiting for 5 days emailed them letting them know that it's been more then 48hrs. I have not gotten a respond from them yet, well next email I get from them is that they are closing out my account and that If I have any questions about why that they arent going to respond. SOB don't have a legitimate reason why!! SMH! My brother and 3 of my friends had issues with them when they tried to redeem cash! They never got it.

I landed a bonus with a £3 trigger win, the game crashed and didn’t give me the bonus, after 7 days of waiting for them to investigate they returned and gave me 48 pence, a number that they’ve clearly pulled out of thin air because the trigger paid more than that :)))

0 stars avoid - live chat is not real humans it’s a bot, and if it is real humans they should all be fired :)

Absolute trash casino. I deposited £10 played 4 hands made £4. Then 5th and 6th hands my bets were returned and cancelled and I would have won on those bets. I then raised a live support chat request for an explanation. I was told technical issue and my casino would contact me. Weird I thought. So, I decided to withdraw £10 same money I put in. I did NOT accept any bonuses. I NEVER DO. THAT'S HOW ONLINE CASINOS GET YOU IF YOU WIN AT THE BEGINNING WHICH MEANS YOU HAVE TO KEEP PLAYING UNTIL YOU WIN AT LEAST 100% OF YOUR INITIAL DEPOSIT. I then proceeded to go to other tables, where I lost every hand with the £4 I had won. I decided not to redeposit until I got my withdrawal. Next day, I got an email asking why I withdrew. I explained above tech issue on Live Casino Poker table. I then went onto chat where I was chatting for over 1.5 hours. And got nowhere. Got disconnected twice. Everyone said I have to wait fir at least 48 hours for the accounts team to review my withdrawal. JOKE. DO NOT USE THIS SITE. BUNCH OF CON ARTISTS. I have taken screenshots of the entire account, so if I don't get my money in a week, I will file a complaint with the gambling commission.

Deposited £10 and had £10 bonus , managed to wager the required amount (35 times my stake) and win £500 .
I tried to withdraw and it was stuck on 'pending' for 3 days , then I had an email to say my winnings had been confiscated as I had placed a bet over £5 .
Very disappointing as the 'live chat' provided excellent customer service and when I asked why there was a delay in withdrawing they placated me saying it was standard procedure .
Part of the White Hat Gaming group - avoid all of their sites .

Withholding withdrawals for no reason. A different excuse every time. Such a shame as previously all withdrawals were very prompt.
Customer service is poor, and not knowledgeable at all. Conflicting information every time from them.

Don’t play guys I deposit and they give me double of me deposit but in this bonus didn’t give me any free spin I try it few games all was death. This it’s just a corrupt casino don’t play they not gone pay you just looking for other casino but not play in this SCAM CASINO.

I had a max win on my first slot playing, they banned my account saying I was abusing gameplay, and confiscated my winnings.

This is scam casino first wager was 100 then i played and it suddenly turned into 7000 after we won from bonus game and customer service said you need to deposit 10 euro to get wager low and it never really happend it just went up if you won so its impossible to win

Sadly another casino that blocked my withdrawal. After making a formal complaint it was released. I understand why they block withdrawals. But the reason they gave was truly bizarre. To be fair to them they have honoured their withdrawals since my complaint and they have been prompt hence the 3 star not 1. If a casino wants 5 star they need to respect people and not freeze withdrawals. Please listen to the gambling community block deposits not withdrawals.

Rip off, avoid. Do not be tempted by the so called bonus. It's just their way of ensuring you can never be in profit.

Hellocasino has high-quality customer service, I contacted it a couple of times, the guys helped me to quickly resolve the issue. The site looks good. The winnings are paid out.

5 stars for a reliable withdrawal service and decent site and games. Got paid promptly. 2 stars deducted for suddenly asking me for "source of funds" after a week with them and locking my account without even an email to explain why. They asked for copies of wage slips to show my "source of wealth" - explained this was not possible since my business is abroad and I do not take a wage, but they could by all means check my credit rating and do a criminal check using my details easily enough. They already had the usual, passport, driving licence and proof of address. We are not talking hundreds of thousands of pounds, I played couple of thousand and I have never been asked "for proof/evidence" by any other online casino before. Fortunately I didnt have any money in my account and they did process my withdrawals without issues so cannot say for certain what would have happened if they locked my account and asked for this prior to asking "for evidence" - so treat carefully. SI can't tolerate nonsense and lack of communication so will play elsewhere

I just aksed about wager limits and my account was blocked. Without any reason! the support "Laura" doesnt do anything and is not reacting.

Dead spin after dead spin
after dead spin...
At the begining i could win something but now i lose only. Dont waste your time on this casino.

I registered with the casino. Deposited 50.00 and wasn't able to play a game. Money came out of my bank account and my account with Hello Casino states a cash balance and a bonus balance yet they are trying to tell me my deposit was never made. Terrible live chat support and currently awaiting an email response.

scam casino . no win on this casino and dont even try 10 euro. and bonus with 50x wage this is a joke casino

i put £50 in and i got £100 two play with but then i went on ted got the bonus and the game went off i went on live chat and they said it wasint a wining spin and it was teds bonus am just not happy with hello casino just for get this site dont go and put money in to it i rate this on line casino a 1 its that bad pass it on thanks