Tomo Mortgage Reviews 259

Very quick, informed, response and help

Tomo Mortgage collected an appraisal payment from an elderly widowed woman. She paid for the appraisal upfront. The mortgage process wasn't not smooth for her. She was purchasing a property, in escrow on her transaction, and her calls were never answered. She stated they spoke down to her in many cases. She choose to move to a different lender. When asking for the appraisal transfer, they refused. Not only did they refuse, they blocked her email address from receiving additional communication from her. This is unprofessional, unethical, and elderly abuse.

We are just beginning our home search/purchase journey and we are working with Sean. He has been punctual and has listened to our needs. We have needed revisions to our pre/approval letter and he has gotten them to us almost instantaneously!

Tomo and Sean were great to deal with during this process. Their promptness was especially appreciated.

Quick, professional, and pleasant to work with. Gave me all the info I needed right away and didn't drag it out like many others.

I worked with Conor for my pre-approval process and it was very smooth. Conor was highly responsive and helped with obtaining an updated quotes for offer submission even on the weekends.

First experience was great! Jeffrey was incredibly helpful giving me information and tips as a first time home buyer.

I submitted my information to Tomo on Wednesday at 1:00pm and I had a pre-approval in hand by 4:00pm. They made the process simple and treated us as though we were their top priority for the day! I will definitely recommend Tomo for your mortgage needs.

After our initial contact, we received a callback quickly. The reps/advisors we spoke to (Lisa, Ted) were personable, clear and focused, following through with apps and information without prompting from us. They were also helpful getting our info downloaded correctly and answering any questions. Our pre-approval document was easy to read and presented within the first 24 hrs. The document also contained 'dos and don'ts' while we wait for an offer to be accepted. That may sound unnecessary; I find that thorough.

Great service, extremely friendly staff that work with your schedule.

Alexander is very straight forward and knowledgeable. Great working with Alexander the Great!

My loan officer was extremely helpful and creative in trying to help me achieve my goals. He was available for conversation and questions, and he made sure I had the best product to fit my family's needs.

Easy and quick.
Application on the web site was very easy to follow and only take few minutes. Fast and great response after that. Thanks

We had an excellent experience working with our loan advisor, Michael Riley. From the very beginning, he was knowledgeable and incredibly patient in explaining every step of the mortgage process. He clearly outlined our options and made sure we understood the details behind rates and terms.

We hope to keep working with Michael!

The folks at Tomo are great at what they do. follow-up is timely and questions are answered promptly. When I was looking for a quick turnaround with a pre-approval letter to show my sellers, Tomo responded promptly and made it happen. These folks are great!

PJ Nemish (my loan advisor) is great! He was exceptionally cordial, timely, well spoken, and ultimately caring of me. I will happily and highly recommend Pete and Tomo to anyone and everyone interested on establishing a home purchase loan.
Tomo's no fees structure and due diligence gives me confidence to work with them. I highly recommend Tomo.

I recently applied for a pre-approval home loan with Tomo, and the experience has been great so far. George and Craig have been incredibly welcoming and a huge help throughout the process. They’ve answered my questions, explained everything clearly, and made what can be a stressful process feel much easier.

The service has been quick, smooth, and very professional. I truly appreciate the support and responsiveness from the team. Looking forward to seeing what the future holds as I continue my homebuying journey!

I have not finished the process with them yet, but so far my experience has been very good. Their people are on top of everything and they seem to be transparent and good to work with

I enjoyed my recent visit to your Maidenhead location. From the moment I walked in, the service was outstanding; I was made to feel truly welcome and appreciated the flexibility in choosing where to sit.

The service remained excellent throughout the evening, from ordering food and drinks to requesting the bill. What sets your establishment apart is the staff's impressive knowledge regarding the preparation of the food, the brewing of the beers, and the specific textures and flavors of the desserts. It was clear that a great deal of effort goes into understanding guest preferences.

The atmosphere was brilliant—lively yet perfectly balanced—and the food and beers were delicious. I had a wonderful evening and will definitely be returning.

Sean Bostwick (our loan advisor) is AMAZING! He was exceptionally cordial, timely, well spoken, and ultimately caring of us as indivuals. We would not be where we are today without the help of Sean and his extended Tomo team. I will happily and highly recommend Sean and Tomo to anyone and everyone willing to listen.
Sean gave us the confidence in the process and walked with us every step of the way, never leaving a single question unanswered. We imagined homebuying to be a dreadful and stress laden proceess, and we had the direct opposite experience thanks to Sean!
On top of all this, Tomo's no fees structure and due diligence had our closing costs less than what we expected and lower than competing quotes we had shopped for. I highly recommend Sean and Tomo.