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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Deposit is quick winnings could return quicker tbh . Your nine coin games are good until you get two or more holding amounts . The games then become very reluctant to produce a win which makes me bet... Toon meer

Beoordeeld met 1 van de 5 sterren

I don't know what the problem is , I play on multiple Casinos , but this one NEVER pays EVER , I win all the time on Casino Rewards , Don't waste your time and money on this one , I'm an avid gambler... Toon meer

Beoordeeld met 1 van de 5 sterren

Wpłaciłem 10k w dwa dni i co najlepsze żadnej wypłaty nie zrobiłem. Są tak zachłanni że zapomnij o jakiejkolwiek wygranej. Darujcie Sobie grę w tym kasynie ewentualnie można pograć w demo na ich autom... Toon meer

Beoordeeld met 5 van de 5 sterren

with all the options available it’s hard to decide where to play online but when the game selection is huge the bonus offered is always good and the management make it part of their job to keep everyo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online casino/bookmaker

Geschreven door het bedrijf

HellSpin Casino offers a fiercely entertaining environment with its vast selection of online casino games and live dealer options. Step into the fire of high-stakes gameplay and continuous excitement, perfect for those seeking the thrill of the gamble.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The best casino fast withdraw good…

The best casino fast withdraw good slots everything ok

7 januari 2026
Review zonder uitnodiging
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Antwoord van hellspin.com

Thank you for your great review, Arkadiusz! We’re thrilled to hear that you consider us the best casino and that you’re happy with our fast withdrawals and slot selection.

It’s wonderful to know everything has been going smoothly for you. We truly appreciate your support and look forward to bringing you even more great experiences!

Beoordeeld met 5 van de 5 sterren

Hellpsin VIP manger Hank is my main reason why I only play at Hellspin .

I tried a lot of online casino but hellspin by far valued me the most. Where to I start. Alot of providers the games are fair. Live chat operators are awesome. But by far the main reason I only play at hellspin casino now is their VIP manger, Hank. Thats what makes the place really special. Hank's generosity and how my own personal situation .. Hank is very genuine . Don't take my word for it try it for your self you won't be disappointed.

18 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your incredible review, Ken! We’re truly honored to hear that out of all the online casinos you’ve tried, Hellspin is the one where you feel most valued.

It’s fantastic to know you’re enjoying our wide range of providers, fair games, and the support from our live chat team. And of course, your words about Hank mean a lot to us. We’re proud to have such a dedicated and genuine VIP Manager on our team, and we’ll be sure to share your kind feedback with him — he’ll be absolutely delighted.

Your trust and recommendation mean everything to us. We’re excited to continue providing you with the experience you deserve. Wishing you many more great moments and wins ahead!

Beoordeeld met 5 van de 5 sterren

Hank is unbelievable.

Great website. Easy to use and had a great selection of games.
My VIP manager Hank is an unbelievable help. Goes above and beyond to help each time and sorts any issue very quickly. Simply cannot complain.
Genuinely if I could give more than 5 stars I would.

24 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your fantastic review, Lee! We’re thrilled to hear that you’re enjoying the website, finding it easy to use, and appreciating our wide selection of games.

It’s especially wonderful to know how highly you value Hank’s support. We’re proud to have such a dedicated VIP Manager on our team, and we’ll be sure to pass along your amazing feedback — he’ll be delighted to hear it. Going above and beyond for our players is exactly what we strive for.

Your kind words and “more than 5 stars” truly mean the world to us. We look forward to continuing to deliver an outstanding experience every time you visit!

Beoordeeld met 5 van de 5 sterren

Great casino Hell Spin and manager Hank

Great casino. Hank manager is awesome person always helpfull. I love it! There is no better casino thank Hell Spin. Come and play! :)

23 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you for the amazing review, Vype! We’re so happy to hear that you’re loving your experience with us and that you consider HellSpin the best — that truly means a lot!

It’s fantastic to know that Hank has been so helpful and supportive. We’re proud to have him on our team, and we’ll definitely share your kind words with him.

We appreciate your enthusiasm and recommendation. Wishing you lots of fun and many more great wins ahead!

Beoordeeld met 1 van de 5 sterren

Poor service system is always glitches

Poor service system is always glitches, I made 2 times transactions of $100 didn't process onto my account when I emailed them to find out where my money was and also provided screenshots they claimed they didn't receive my money and advised me to go to my bank!

17 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

I love this casino

I love this casino. Great prizes and awesome promotions. Easy and quick withdrawal. Plus my VIP Manager Tiffany is always there to help or add an extra bonus. Would recommend to anyone.

18 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your wonderful review, Nicole! We’re absolutely delighted to hear that you love our casino and are enjoying the prizes, promotions, and quick withdrawals.

It’s especially great to know that Tiffany has been there to support you and make your experience even more special. We’re proud to have such dedicated VIP Managers on our team, and we’ll be sure to pass along your kind words to her.

Your recommendation truly means a lot to us. Wishing you continued fun, exciting promotions, and plenty of great wins ahead!

Beoordeeld met 1 van de 5 sterren

Hallo passt euch auf weil ich spiele…

Hallo passt euch auf weil ich spiele seit 1 Jahr und hab ich immer 300€/200/400/ gewonnen ich hab bekommen und heute den 08.12.2025 hab ich 1100€ gewonnen und wurde das Geld nichts ausgezahlt die haben das Geld weggenommen auf welche Grund weißt keiner das ist Betrüger

8 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

Shout out to Lucy

Yeah look, would love to win more, but then again who wouldn't. Decent games list really good site. And a massive shout out to Lucy the site manager, keeps us updated with the new deals and bonuses and makes an effort. Way better than your generic robot email

4 december 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you for your honest and fantastic review, Josch! We totally get it — everyone would love to win more ! but we’re really glad to hear you’re enjoying the site and our game selection.

A huge thank you as well for the shout-out to Lucy! We’re proud to have managers who genuinely connect with our players and keep things personal, not just another generic email. We’ll make sure she sees your kind words — it will mean a lot to her.

We truly appreciate your support and look forward to bringing you even more exciting deals, bonuses, and hopefully some big wins too!

Beoordeeld met 1 van de 5 sterren

Customer service is the worst!

23 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

The best out there

The best out there, massive selection of games
The interface is the easiest I have come across to use
And the customer service is above and beyond

26 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your fantastic review, Anukun! We’re thrilled to hear that you consider us the best out there — that truly means a lot to our whole team.

It’s great to know you’re enjoying our massive game selection and finding the interface easy to use. Creating a smooth and enjoyable experience for our players is always our top priority.

And of course, we’re especially happy that our customer service has gone above and beyond for you. Your support and kind words are truly appreciated. Wishing you many more exciting moments and great wins ahead!

Beoordeeld met 3 van de 5 sterren

For now 3 stars havent won at all but…

For now 3 stars havent won at all but the games seem decent

26 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you for your honest feedback, Teresa. We understand that winning is a big part of the fun, and sometimes luck just isn’t on your side — but we’re glad to hear you find the games decent!

We truly appreciate you giving HellSpin a try and hope that with time, your experience becomes even more enjoyable and rewarding. Our team is always here to support you, and we wish you lots of luck and exciting wins ahead!

Beoordeeld met 1 van de 5 sterren

Absolutely Shameless Scam – Avoid at All Costs

I’ve played at many online casinos, but Hell Spin is by far the worst, most dishonest platform I’ve ever encountered. They confiscated my €40 winnings claiming I “breached the maximum bet rule,” even though this issue would never happen on any normal casino.

On every legitimate casino, if the maximum allowed bet with a bonus is €5, the system simply does not allow you to place a higher bet. It automatically blocks it, saving both the player and the casino from misunderstandings. Hell Spin, however, intentionally lets you place higher bets, doesn’t warn you, doesn’t block it, and then uses this as an excuse to steal your winnings afterward. This is intentional, deceptive design.

In my case, I even bought a €20 bonus feature once. Fine, deduct that from my balance if you want — but they went straight for the nuclear option and took everything, including the €40 I legitimately won. No transparency, no fairness, just pure manipulation.

Their support hides behind the Terms & Conditions while ignoring how every other reputable casino handles this automatically. This is not a mistake. This is a business model built on finding excuses to avoid paying out.

Avoid Hell Spin Casino at all costs. There are hundreds of casinos that treat players fairly — this one absolutely does not.

24 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 1 van de 5 sterren

Avoid this online casino people

Avoid this online casino people, your chance of winning is 0, the goal of this online casino is to make sure that no player have to survive. How I say that? Very simple first hook you in by letting you win a bit in the beggining,once they achieve that your done,they will slowly take all those money back hundreds of time what you got from them. How they do that? Very simple again m,what they will do is reduce the pay ratio of all game you play, reduce it by giving you 1 is to 100,meaning if your bet is 1 dollars you will win only 1 cent of you win in a spin, if you win a spin you still loose and if you hit a bit more then you will loose again for spinning a lot of time without winning nothing. If you love your money guys avoid this online casino, I have experience that here. This online casino has no plan on making anybody to win. Those who give a good review here is either one of them or a paid personnel. If your not convince to what I said then go try it. Loose your money first make them happy while your bank is getting flat. That's the goal of this online casino, they have all the control to make sure we loss, here there is no such words luck,here they will be the one who will decide if you gonna win or loose. This is what it call legal robbery.

21 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

Hell spin the family casino

Great casino platform on top of that the team at hellspin go above and beyond to help and wins are paid out really quickly.

12 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your wonderful review, Sean!
We’re thrilled to hear that you consider HellSpin your “family casino” and that our team goes above and beyond to help.

It’s fantastic to know that you’re enjoying the platform and that your wins are paid out quickly — we’ll be sure to share your kind words with the team.

Your feedback truly means a lot to us.

Wishing you lots of fun and many more exciting wins ahead!

Beoordeeld met 1 van de 5 sterren

I request a withdraw today but its…

I request a withdraw today but its almost 1 hour and not yet received ... IDIOT casino Idiot employee ....

HOPEFULLY YOU WILL TOTALLY BAN AND CLOSED ... FRAUD, THEFT ESTAFA ... IDIOTS

12 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

Nigdzy nie bylo zadnego problemu z…

Nigdzy nie bylo zadnego problemu z nimi. gry chadza sprawnie wszystko co chce jeste na stronie.

chat szybko odpowiada i jest bardzo pomocny

11 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your wonderful review, Mateusz!
We’re thrilled to hear that everything has run smoothly for you and that our site has all the games you want to play.

It’s fantastic to know that our live chat team responds quickly and is very helpful — we’ll be sure to share your kind words with them.

Your feedback truly means a lot to us.

Wishing you lots of fun and many more exciting wins ahead!

Beoordeeld met 2 van de 5 sterren

Lipna podróbka vulkanu itp

11 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 3 van de 5 sterren

I haven't won anything huge in a long…

I haven't won anything huge in a long time and really Im just stuck on playing one game. I don't know why. Johnny Cash. I like the free spins I can get. But for some reason I have to make a review to get free soins

4 november 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

We're truly sorry to hear that your experience at HellSpin Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Beoordeeld met 5 van de 5 sterren

Helspin casino was my 1st an last…

Helspin casino was my 1st an last casino. Love everything about it, slots, table games, you are ut they got it. Fast deposit iswell as fast withdrawals! Friendly team is always on stand by to help you with anything you need! New zealand player an won more then ive put in.

10 september 2025
Review zonder uitnodiging
Logo hellspin.com

Antwoord van hellspin.com

Thank you so much for your wonderful feedback, Jordie!

We’re thrilled to hear that HellSpin has been your first and last casino, and that you’re enjoying everything from slots to table games. It’s fantastic that deposits and withdrawals have been fast and that our friendly team has been there whenever you needed help.

Congratulations on your wins — and here’s to many more exciting and rewarding moments ahead!

Beoordeeld met 1 van de 5 sterren

Betrugswarnung, unerlaubte Abbuchung vom Bankkonto

Warnung: Diebstahl!

Ich habe zwei Einzahlungen zu je 50 Euro getätigt. Es kam die Meldung: nicht durchgeführt, ihre Bank meldet technische Probleme.
Am nächsten Tag war das Geld von meinem Bankkonto verschwunden, ist jedoch nicht auf meinem Spielerkonto angekommen.
Auf Nachfrage wurde einmal 50 Euro zurücküberwiesen. 50 Euro wollen sie nicht mehr zahlen, wollen immer wieder Nachweise, einmal im Live Chat, dann wieder lieber per Mail. Allerdings wurde eine Email nach 5 Tagen noch immer nicht beantwortet.
Abgesehen vom Diebstahl ist auch der Support grottenschlecht. Daher kann ich diese Diebe nicht empfehlen und davor warnen, dort einzuzahlen.

PS: sollte das Casino mit dem üblichen copy-paste Text antworten:
Nein, ich werde nicht noch einmal den Support kontaktieren. Sie haben alle Unterlagen, es bringt nichts, immer wieder mit den selben Leuten den gleichen Unsinn zu diskutieren. Sie helfen doch nicht weiter. Ich habe nachgewiesen, dass sie widerrechtlich Geld von meinem Bankkonto gestohlen haben, das muss genügen.
Update 24.11.
Es hat sich inzwischen ein "VIP Manager" gemeldet, der sich darum kümmern will. Status: das Geld bleibt gestohlen. Ich werde demnächst die Behörden in Curaçao informieren. Nicht wegen der 50 Euro sondern aus Prinzip.
Solchen unseriösen Firmen muss die Lizenz entzogen werden.
Update 27. 11. 2025
Nach 6 Wochen kam das Geld doch zurück. Kommentarlos, ohne Entschuldigung dafür, dass man widerrechtlich Geld abgebucht hat.
Das hat anscheinen nur funktioniert, weil ich mich massiv gewehrt und mit der Lizenzbehörde gedroht habe.

Also bleibt die Warnung aufrecht!

20 oktober 2025
Review zonder uitnodiging

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