Excellent service from a local family-run business. My dishwasher had broken down, and the team was polite, efficient, and went out of their way to get a new dishwasher installed in time for an eve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I called herne bay domestics on Thursday after my air BnB fridge freezer stopped working They came Friday and I needed a new appliance as it was irreparable. They had what I wanted in stock and ar... Toon meer
Bedrijf heeft geantwoord
Placed an order with Matty yesterday morning for a fridge freezer. Dave and Chip delivered said fridge freezer before 10am today. Excellent service, friendly people and very efficient. Thank you on b... Toon meer
Bedrijf heeft geantwoord
Dave and Chip were very efficient. The installation of the new cooker presented them with unexpected problems re gas supply, electric connection and fitting it into the space. They definitely went t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Herne Bay Domestics is an independent, family-run business which was established on the Herne Bay high street in 1984. Our reputation is built upon a combination of high-level customer service and care, and the ability to provide a large stock of domestic appliances at extremely competitive prices, as a result of close relationships with major manufacturers and being part of Euronics. We therefore believe that we have found the right balance between being able to care for the needs of every individual customer, whilst still often being able to offer the same products and prices as the biggest retailers in this field. Our team of delivery drivers and engineers are able to install every product we sell, as well as being able to demonstrate to customers how their new appliance works, and answering any queries on this matter. Meanwhile, our sales team are immediately on hand to fix any subsequent issues, as opposed to having to go through call centres and long queues. Our friendly team are always on hand and happy to help, either in-store or over the phone. Call: 01227 361536 for free help and advice on anything you may need. Phone lines open 09:00 – 17:00, Monday to Saturday.
Contactgegevens
89 High Street, CT6 5LQ, Herne Bay, Verenigd Koninkrijk
- 01227 361536
- sales@hernebaydomestics.co.uk
- hernebaydomestics.co.uk
5,0
Uitstekend
242 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First class service 5* …
We like to support local businesses- and Herne Bay Domestics is our go to for electrical appliances- first class service from start to delivery ( which is free!!) and mostly next day 👍🏻
Highly recommended
22 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Jenny, thank you for the great review. We are delighted to hear that we are your go to place for your electrical appliances, we appreciate your support. Thank you for choosing Herne Bay Domestics Ltd.
Businesses like this are rare nowadays
Businesses like this are rare nowadays. A proper electrical outlet with a wide range of quality products at prices to match anyone's, with excellent service levels. Excellent communication and my purchase arrived in the time period advised. I will do business with these good people again.
18 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Bob , thank you very much for taking the time to leave us such a great review, it is really appreciated. We are delighted that you found our service and communication, it makes our staff really happy when they hear these lovely comments. We look forward to your future business. Thank you for choosing Herne Bay Domestics.
Excellant Sevice
Excellant service from start to delivery. Mat was extremly helpful, he advised me that the fridge / freezer I was making enquiries about was uneconomical to repair as it was 10years old. He took the bother to find me an equivalent model, ordered and delivery was arranged for the following day. What service!! with a smile no doubt. I will definitly use Herne Bay Domestics again. Brilliant!!!
17 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Dorothy, thank you so very much for taking the time to leave such an excellent review. It is always great to hear that our staff have been extremely helpful. We are delighted that we were able to help with your new fridge freezer swiftly for you. Your comments have been passed onto Mat, which I know made him smile. Thank you for using Herne Bay Domestics.
Easy to order on-line
Easy to order on-line. Opted for fitting, taking the old dryer away and text message giving me a delivery slot. Able to pick a delivery day so went for the earliest. All went perfectly and the two man delivery team were very polite and efficient.
11 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Pip, thank you very much for taking the time to leave us a 5 star review. We are so pleased to here that you found our on-line ordering user friendly. We are glad that the hole experience went smoothly for you. Thank you for choosing Herne Bay Domestics.
Outstanding service
3 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello, thank you very much for taking the time to leave us a review. We always appreciate it. Thank you for choosing Herne Bay Domestics.
Outstanding service!
Outstanding service!
I was sent a confirmatory text in advance of the appointment, and Joe called me on the day to give an ETA.
He was knowledgeable, courteous and incredibly quick at diagnosing and fixing the fault on our oven.
He then ran the oven for 20 minutes and waited to check that all was running smoothly.
I would certainly use Herne Bay Domestics again - for repairs AND purchases
1 juli 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello, thank you so very much for leaving us such a great review. We are so pleased that you found our service to be outstanding, it is very satisfying for the engineers and everyone within the company to hear such great reviews. Your comments have been passed onto Joe. Thank you for choosing Herne Bay Domestics
Kind and efficient, wonderful firm!
I needed to buy an urgent replacement for a rented machine, as the rental company were very unhelpful.
I contacted Herne Bay Domestics, and they were brilliant.
Nick sorted the purchase, arranged for removal of abandoned rental, gave me updates on delivery arrangements, all so kind and helpful.
The new machine arrived bang on time, old one gone, all left beautifully tidy. They deserve ten stars, I can’t recommend them highly enough.
20 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Mrs Moon, thank you so very much for leaving us such a great review, it is really appreciated. We are delighted to hear that Nick was so helpful but we are not surprised either, your comments have been passed onto Nick. We are so pleased that your Herne Bay Domestics experience was a positive one. Thank you for choosing Herne Bay Domestics.
Great service stress free
Great service stress free, removed old concealed fridge freezer, installed new one. Fantastic service as always.
13 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello , thank you very much for leaving us a 5 star review, We are so pleased that you found dealing with Herne Bay Domestics stress free and that the you were happy with the service you received. Thank you for choosing Herne Bay Domestics.
Great deal and free delivery
I needed a replacement Bosch upright vacuum cleaner after my previous old one gave up. I contacted HB Domestics and was offered one at a v good price plus free delivery. What 5* service.
Highly recommend
17 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Lesley, thank you very much for taking the time to leave us a 5 star review. We are so happy that we were able to help with you being able to help with your new vacuum cleaner. Thank you for choosing Herne Bay Domestics.
What excellent service
What excellent service, ordered yesterday afternoon, on my doorstep at eight o'clock this morning. Many thanks also to the two delivery men.
14 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Michael, thank you for taking the time to leave us a 5 star review. We are so happy that we were able to provide you with excellent service, Your comments will be passed onto the delivery team. Thank you for choosing Herne Bay Domestics.
Fantastic service from start to finish
Fantastic service from start to finish. Easy to book, with regular updates on arrival time. Leo could not have been more helpful. He arrived promptly with the right part, explained the problem and fixed it quickly, efficiently and at a very reasonable price. He even gave me some advice on another appliance. I can’t recommend this company highly enough and will definitely use them again.
5 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Diana, thank you very much for taking the time to leave us such a great 5 star review. We are delighted that you found our repairs service so great. We will pass your comments onto Leo. Thank you for choosing Herne Bay Domestics .
Excellent service, as always.
I’ve used Herne Bay Domestics for years and am never disappointed. Very good service from sales to repairs and they’re already ready to go the extra mile. Recently had a freezer repair very soon after a hip replacement op. The guy was made aware of this and patiently waited while I got to the door on crutches. He was professional and efficient throughout and carefully wiped and dried water on the floor after the repair so i wouldn’t slip.
4 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Carol, thank your so much for leaving us such a great review. We are so pleased that as a regular customer you are never disappointed with our service. We hope that you make a speedy recovery following your hip replacement. Your lovely comments will be passed on. Thank you for choosing Herne Bay Domestics.
Great Service
I have purchased two items from Herne Bay Domestics now and the experience has been great. From the ordering to the polite professionalism of the delivery driver.
4 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Paul, thank you very much for the 5 star review. Our customer feedback is always appreciated by our staff. We are pleased that your Herne Bay Domestics experiences have been so positive. Thank you for choosing Herne Bay Domestics.
Very happy with service provided by…
Very happy with service provided by Herne Bay Domestics. Called them for a washing machine repair and they came the next day. Texted a 3 hour time slot which was helpful. Reasonable prices. Polite and friendly service.
4 juni 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Janet, thank you very much for taking the time to leave us a 5 star review, it is much appreciated. We are so please that we were able to help with the problem with your washing machine. Thank you for choosing Herne Bay Domestics.
Fridge Freezer installation.
Having had not such a successful experience with two well known white goods companies we were at the end of our tether as to what type of hinge set up we needed for our not so conventional measurements of our integrated unit so a friend recommended Herne Bay Domestics we visited them and a friendly gentleman was so helpful he arranged for a fitter to come out to us and measure up and advise on what type of integrated fridge freezer we could have and within 24 hours after his visit we had installation. A great 5 star experience from these people I would highly recommend and no doubt use again.
30 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello David, thank you very much for taking the time to leave us such a great review. We are so pleased that we were able to help you with the fitting of a new integrated fridge freezer. Please pass our thanks onto your friend for the recommendation.
Thank you for choosing Herne Bay Domestics.
Broken Neff oven Grill.
Very friendly, helpful and professional service from start to finish. Leo arrived promptly on the initial visit to diagnose the fault and confirm a replacement part was needed. Telephone call to confirm convenient date to replace grill. Advised we were job number 5 that day and given a 3 hour slot. Leo arrived at 8.40 and completed the replacement. Excellent.
23 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Steve, thank you very much for leaving us such a positive 5 star review. We are so pleased that Leo was able to diagnose and fit the new part to your broken oven. I will pass your comments onto our repairs department so that they can be passed onto Leo. Thank you for choosing Herne Bay Domestics
Thank you to Phil and Dave who…
Thank you to Phil and Dave who delivered and installed my Blomberg oven to me today. Was very happy to find out HBD deliver to my area which is so close to London. They were mindful of the redecoration in my property when carrying the oven through the flat.
Really happy with your service - thank you!!
22 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Sophie, thank you so much for taking the time to leave us such a great review. It is always great to hear that our installers are mindful of our customer properties. We hope that you enjoy your new appliance. We will pass your comments onto Phil and Dave.
10 out of 10 for Herne Bay Domestics.
Bought an intergrated Bosch fridge on Saturday,salesman Nick very helpful.On Monday fridge installed by very good fitters. All in all an excellent service.
18 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Janet, thank you for taking the time to leave us a review. We are so pleased that you found Nick helpful, and our installers good as well. We will pass your comments onto Nick and the installers, they always appreciate the feedback.
Oven not heating properly.
Leo came out as promised following an earlier booked appointment. He called before hand to confirm times. He immediately diagnosed the problem (blown heating element) as our oven was not heating correctly.
New element installed and now all working fine. Great service. Highly recommended.
22 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Richard, thank you very much for taking the time to leave us a review. We are so pleased that Leo was able to sort out the problem with your oven and get you up and running quickly. Your comments will be passed onto Leo.
Leo came out and fixed our tumble dryer…
Leo came out and fixed our tumble dryer efficiently and professionally. Would recommend.
20 mei 2024
Review zonder uitnodiging
Antwoord van Herne Bay Domestics
Hello Gary, thank you for taking the time to leave us a review. We are so pleased that Leo was able to sort out the problem with your tumble dryer. We will pass your thanks onto him.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.