Hestiy Reviews 

17
TrustScore 2.5 uit 5

2,3

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2,3

Slecht

TrustScore 2.5 uit 5

17 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(17)

15 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Shockingly bad quality and impossible returns procedure

Ordered a dress, absolutely awful material and quality of product. It looks nothing like the advertised picture and not worth the price. I really wish I had read these reviews prior to purchasing.
Do not order! it is not worth the hassle and returning to an international destination is literally impossible!! ZERO star rating!!

21 juli 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the product quality and material were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@hestiy.com. Our professional customer service team will provide you with the best solution within 24 hours.

Beoordeeld met 1 van de 5 sterren

Shorts arrived

Shorts arrived, material is so thin there almost see through, not very good quality or hard wearing, there sizing chart is way off, I’ll not be getting anymore , I’ll be returning the shorts, if I can.

15 juli 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@hestiy.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

Shampoo

Ordered delivered was different from advertised

18 mei 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear Customer,
We highly value your feedback and sincerely apologize that the product did not meet your expectations. We understand that this may have caused you disappointment.
If you feel the item does not match the description, please send your details to our customer service team at mailto:service@hestiy.com. Our team will review your case and do our utmost to provide you with a satisfactory solution.

Beoordeeld met 1 van de 5 sterren

Shocking company

Shocking placed an order for a top, no order came can't get intouch with them they said they would send a confirming txt no txt came ... scam
Scam scam

15 mei 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@hestiy.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Beoordeeld met 1 van de 5 sterren

Scammed

The order I put in was for 3 business gym cool t-shirts ... What i got was something cheap where I can get from a market stall 4x cheaper !! Waited for 2 - 3 weeks not impressed what so ever with the results going to avoid this place and associated sites ..

29 april 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear customer,
We are truly sorry to hear you are so disappointed with the quality of your gym T-shirts and the long waiting time for your order. We sincerely apologize that the items did not meet your expectations at all and for the frustration this has caused you.
We take your feedback very seriously. Please kindly reach out to our support email (service@hestiy.com ) with your order number, and our team will look into your case and arrange a suitable resolution for you promptly.

Beoordeeld met 4 van de 5 sterren

Very practical with great looks .

Product is excellent apart from breast zipper pocket on the green one I purchased was broken / faulty but really love it for its look , fit and practically 😀
Delivery takes a long time to arrive though !

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t buy from this company, they’re opportunists

I was looking at the website and placed an item in my basket whilst I thought about it. Through some sort of glitch the company made two orders for the same product. Before I could do anything the money was taken from my account. I contacted them within minutes to cancel the order, but they waited 4 days to respond, by which time they said that the items had been dispatched. They claimed that they had only just received my email after 4 days.
I requested a refund but they have ignored me.
I have just tried the polish and it is absolutely useless, making no difference at all to my wooden floors.
This company is just an opportunist who cheats people browsing their website.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking customer experience…

Absolutely shocking customer experience with this so called company placed an order nearly 2 weeks ago which has not even been processed and delivered to me. Received some rubbish email about stock levels a few days after ordering so left it at that until I emailed their customer service dept 3 days ago and still no response my opinion stay well clear and I believe they operate as various smaller companies but all under one main company

25 februari 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that you have suffered such a disappointing shopping experience and failed to get a proper response from our service team. We fully understand how upset you must be. Please send your order details to our customer service email address: service@hestiy.com . We will look into your order status urgently and provide a proper solution within 24 hours. Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

Do not trust this company

Do not trust this company. I got a different product than advertised and when I contacted them they said I would have to pay for shipping yo return it. I was alright with that but then they insisted that it would not be worth it on my end and that I should just gift the product and they will give me 20% off. This is such a ridiculous offer honestly. My money has gone to waste, why would I want to spend even more money with you??? Honestly, this all seems absurd. Upon further inspection, I read on their website that they do intact pay for shipping if its their fault, surely them sending the wrong product must be considered their fault. So I sent an email explaining this and I am yet to receive a response. This is so unpressional, even the emails they send. I feel like I have been scammed. Extremely disappointed and dissatisfied. Do not buy from this company.

13 februari 2026
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@hestiy.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Beoordeeld met 1 van de 5 sterren

I purchased a pair of boots from a…

I purchased a pair of boots from a company called Sprakis.com through Shopify they gave me a order number #3506 October 17 £54.85 I haven’t herd anything from them since and I fill that I have been scammed

17 oktober 2025
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations. This may have been a misunderstanding. We are not Sprakis.com, but hestiy.com. If you have any questions, please contact our customer service at service@hestiy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

No return process and very poor sizing

I ordered a piece size L from Hestiy. The order took 3 weeks to be delivered which I was so worried about. The order came size so small, the inner too tight, the trousers that pictured ling came three quarter length, the quality was no water as showed on their website. I requested return address as stated on their return policy but never reply back with return address all I got was email about delivery despite my repeated email informing Hestiy that order delivered all I need was return address and refund. This was ignored. It's a very poor return process, and their sizing is so wrong please beware

1 oktober 2025
Review zonder uitnodiging
Logo Hestiy

Antwoord van Hestiy

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@hestiy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

Avoid this company!

Avoid this company!! The product arrived so hard that I had to cut it with a knife in order to have it mixed. The area of coverage described was wrong, in fact half of the amount I ordered only covered one square metre.
This product was not cheap to buy ( £89 ) but the end result was really disappointing.

20 mei 2025
Review zonder uitnodiging

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