heydownloads.com Reviews 119

A bit hesitant at the start, but real value and good support!
Thanks!

The price was reasonable, I received them in a timely manner, and was very pleased with the product I received.
Thanks again Greg S.

Fast manual locating, download. VERY fast customer service if you happen to come across a mistake or issue and great communication. Absolutely recommend for anyone seeking e-manuals for heavy eequipment service!

Just what I ordered! Fast response to inquiry.

Excellent content. Excellent service.

AVOID. Paid for download- no download received. Waited 72 hours. No download. Use the Contact Us page- completed the details. Heard nothing. Filled in the form again a few days later. Also contacted twice by email. Heard nothing. Over a week, still nothing- no refund, no download. This is a scam. Out of pocket $38.95 with no prospect of this appearing.

They do not have any customer support. After 4 attempts in a one month period I have received no response. They accepted my payment and sent me a manual that is not correct. I would not under any circumstances recommend this company. You stand a high chance of losing your money. I consider myself a reasonable and patient person but where I come from, if you take another mans money and do not deliver on your agreement your reputation becomes that of a dishonest company. Shop somewhere else if you do not have money to throw away.

Had issues downloading and they addressed my problems on the spot. Good folks.

Took a while to receive a response however, great service and excellent product. This is NOT a bogus service....If you have a problem with the download link after payment, just contact them and they will respond with instructions. Definitely recommend them. Great work guys. xox

I had trouble downloading the Parts Manual for my 1953 Ford Jubilee Tractor. [Problem @ my end!] They responded quickly and I got access to the Parts manual in a timely fashion. Thanks!

Very helpful support staff and very reactive, I will be back !!

Very helpful. We went over the max downloads by accident they helped get the manual again for us.

Manual download link arrived promptly and downloaded without problem.
Customer service and response to enquiries was good. Will use again.

Allright ! Thans a lot !

Everything I needed to get the job done. Thank you

After payment, the download link did not work, but after a message on the chat it was immediately solved. I was helped there very friendly and quickly, highly recommended for all your service manuals and very good customers support. top !!

Paid for download and link page did not exist and no one to contact for support except for email. Takes payment immediately, but have to wait for support when things go wrong. Their customer service needs to be as fast they collect their payment!

I placed my order on a Sunday night and initially had a problem downloading the document and was concerned that there was no phone number provided to try to talk to a person. But shortly after I initiated a "Chat" the problem was resolved immediately (even on a Sunday night after normal business hours). Great customer service.