I ordered the items, very fair prices & free postage. Received an email to let me know the items had been posted, they arrived really quickly, no mucking about. Good company to order from!
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Lees wat reviewers zeggen
Went into the Castlegate Mill showroom to look at hifi speakers, Barry started of well showing us what options they had in on active speakers, and set a pair up for us to lessen too, I liked the sou... Toon meer
We were delighted with the service HifiSound gave us-speedy communication and prompt delivery. The item was packaged very securely too.
Absolutely terrific and highly recommended. The speakers I bought were as good as new despite them being bought as second hand. Also their staff were great to deal with and were incredibly helpful w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2003, HiFiSound is a family-run business in the North East of England with both a dedicated website and a physical ‘bricks and mortar’ presence. Based at Castlegate Mill, a historic former spice mill on the banks of the River Tees in Stockton, we offer two dedicated demonstration rooms and an extensive showroom. We specialise in high-performance audio from brands we truly believe in, including Amplification from Advance Paris and Hegel, Turntables from Pro-ject & Rega, Speakers from PMC, Monitor Audio and cables from Chord Company & Van den Hul. To help you upgrade to your dream system, we offer a specialist part-exchange service, making it easier than ever to trade in your existing gear for the latest technology. We aren't a faceless big retailer, nor a one-man band; we are a "happy medium" of enthusiasts genuinely interested in what we do. Whether you are visiting our Stockton demo rooms for a personal listening session or browsing online, our ultimate aim is to put a smile on your face through great music.
Contactgegevens
Castlegate Mill, Quayside, TS18 1BZ, Stockton-on-Tees, Verenigd Koninkrijk
- 01642 267012
- info@hifisound.co.uk
- hifisound.co.uk
4,3
Uitstekend
33 reviews
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2nd Hand Amp
Purchased a second hand amp from them. Service was fantastic!
1 januari 2023
Review zonder uitnodiging
Good Price and Service
Product Recieved as described, was suppose to have been home delived but due to mix up this never went ahead as planned however Hifisound sent it via courier and still arrived same day as planned, great service and price highly recommended if your in the market for a new upgrade.
18 januari 2023
Review zonder uitnodiging
I wanted to upgrade the Magneplanar…
I wanted to upgrade the Magneplanar 1.7i's I had, to the 3.7i's. As I'd bought the 1.7i's from Hifisound previously, and was impressed with the service, product knowledge & speed of delivery, I made them my first choice. Traded in the 1.7i's for a very reasonable price with them, which clinched it for me. My initial enquiry was made on the Monday, ordered the 3.7i's on the Tuesday & they were delivered Wednesday & I live in Central Scotland!
I realised they were large & assembly was not a 'one man job', but you can imagine how surprised I was, when the guy who delivered them, insisted that he set them up for me!.... I could'nt have done that on my own! It also turns out that the 'driver' was one of the business co-owners! Really interesting conversation with him... Great bloke. Thanks Hifisound.
1 december 2022
Review zonder uitnodiging
HIFISound ~ absolutely spot on !!
HIFISound ~ absolutely spot on !!! - had a Technics 1200 mk2 in for minor repair very recently & when the work was done collected it , got it home & cranked up the sound system to give it a trial run , only to find that there a minor issue with it ~ & that was me !!! .
The cheap "Tracking Force Guage" that I'd bought ~ (not being an audiophile , I did'nt know better) ~ was miles out . Phoned HIFISound saying there was a problem with the sound & thus the repair work , so they hooked me up to the individual engineer who worked on my Technics , & on hearing my description of the sound & inherent problem , calmy steered me to increasing the tracking force on the tone arm ~ ,,,, problem solved ,,,,, [ buy cheap - buy twice : - or better still , leave it to the pro's] , I've now learnt my lesson & appreciate that they offer an honest , ~ (hard to find these days) ~ skilled & concise service . Will have no hesitation in using them again in the future ......
3 augustus 2021
Review zonder uitnodiging
Enquired about a Rega Planar 2 and Rega…
Enquired about a Rega Planar 2 and Rega A2D over the phone with Stephen at 3:30, by 5:30 the equipment had been delivered to my house (live local).
Could not recommend a better hi-fi shop, the staff were a pleasure to deal with and I will be a returning customer without a doubt.
26 november 2020
Review zonder uitnodiging
Antwoord van HifiSound
Hi
Thank you so much for the kind review - very much appreciated.
Glad you are pleased with the service.
Brilliant
Brilliant. Just brilliant from start to finish. Very nice and approachable too.
13 november 2020
Review zonder uitnodiging
Antwoord van HifiSound
Hi Andrew,
Thank you for the great review - it is very much appreciated.
Enjoy your speakers!
Hifisound.
Highly recommended
Highly recommended. I bought pair of speakers. Order was quick, everything in order. Good contact with seller, who updated me about my order. My first, but definitely not last order. Thank you Hifisound
21 oktober 2020
Review zonder uitnodiging
Antwoord van HifiSound
Hi, Thank you so much for your great review. we really appreciate the feedback. Thanks. Hifisound.
Highly recommend..
Highly recommend... 5* all round from me. First class customer service, excellent prices.....
22 april 2020
Review zonder uitnodiging
Antwoord van HifiSound
Hi Sue, Thank you for your great review. Sorry for the delay in replying - but we wanted to let you know that we really appreciated it. Thanks. Hifisound.
Excellent Service
Just spent 2 + hours trialling different speakers on my own amp. Incredibly attentive, very knowledgeable, good prices and no pressure to buy - plus a good cup of tea! My new favourite HiFi store.
12 december 2019
Review zonder uitnodiging
Antwoord van HifiSound
H iRobert, Thank you so much for the great review you gave us. Sorry that it has taken so long - but we just wanted you to know that it is appreciated. Thanks. Hifisound.
Onkyo C-755 cd player
all sales details and technical questions answered quickly.
Kept informed of status of order and well packaged speedy delivery to UK
30 oktober 2019
Review zonder uitnodiging
Antwoord van HifiSound
Hi Gordon, Just to thank you for the great review you gave us. Sorry its taken so long - but we do really appreciate it . Thanks Hifisound
Disappointed..
Disappointed... They don’t deliver at international although they state the following:
INTERNATIONAL ORDERS: We offer competitive rates which can be confirmed by email. Please just ask – we will need a full delivery address and telephone number. Smaller items are delivered using Royal Mail Small Packets Airmail with International Tracked and/or Signed depending on value of item and availability of the service. Larger International shipments are sent by insured and tracked services using DPD, DHL or UPS. If there are any delays due to specific customs regulations, etc, you will be contacted by Turntableworld or by the courier with a request for any further information required. Customs duties do not apply for shipments into any EU country (for a full list please refer to the EU Country List). Customs duties can apply for countries outside of the EU. Customers in these countries are responsible for all taxes and duties incurred when the items enter their country
It’s not consistent at all
24 augustus 2019
Review zonder uitnodiging
Antwoord van HifiSound
Hi
Thank you for taking the time to place a review regarding our website and sorry to hear that you have been unable to place an order.
Some manufacturers place restrictions on what we are allowed to sell by location and on what platform. For the particular item that you requested we are only allowed to supply this brand to the UK market. This is to protect retailers in your specific country and visa versa and is something that is beyond our control.
We will add some information onto our website to explain this.
Sorry that you have been disappointed and I hope that this explains the situation satisfactorily.
Best price, super fast delivery.
Best price I could find on the net for what I needed, well packaged, and super fast delivery - ordered at 14:00 on the 4th, and it was delivered by 10:00 the next day! Thanks HiFi Sound
5 december 2018
Review zonder uitnodiging
Antwoord van HifiSound
Hi Steven,
Sorry for the delay in responding.
Your feedback is very much appreciated.
Hifisound
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