Estafadores. Mucho cuidado con esta gente. Se pago por el servicio y la herramienta aún sigue en modo free, he enviado muchos correos al soporte técnico y no responden. Ya pedí reembolso y cancelac... Toon meer
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Lees wat reviewers zeggen
Tralasciando l'inefficienza del servizio in italiano che è davvero pessima, la funzione bypass elabora testi completamente senza senso e sgrammaticati ci credo che non vengono rilevati come IA. Vie... Toon meer
Bedrijf heeft geantwoord
EDIT: Issue resolved. But imho, if you're system is failing and you cannot provide service afer completing the payment - you should warn about that prior purchasing. SCAM company! I paid... Toon meer
Bedrijf heeft geantwoord
As a student juggling multiple assignments, HIX AI has been a game-changer for me. It helps me brainstorm ideas, structure my essays, and even checks for grammatical errors. It's like having a persona... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HIX.AI is your Most Powerful All-in-one AI Writing Copilot. It helps you to write, work and communicate HIX.AI offers an AI text generator – AI Writer, an AI chatbot – HIX Chat, a better alternative to Notion AI – HIX Editor, an all-in-one Chrome extension – HIX.AI Chrome Extension, a Long-Form AI Article Writer and an Email Generator. Writer's block getting in the way again? Whether you want to create a high-converting landing page, an insightful blog post, or a compelling market copy, HIX.AI is here to help you all, in less time and at lower costs. Upgrade Your Content Game & Save Money. Try for FREE today!
Contactgegevens
15 SCOTTS ROAD #03-12 , 228218, SINGAPORE, Singapore
- support@hix.ai
- hix.ai
2,6
Slecht
178 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
liars and scammers dont use this
liars and scammers dont use this app
20 november 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
So much potential but sadly no resolvement
I had accidently clicked on the subscription & there was no additional step to confirm but my payment went through my CC. I had immediately cancelled it but didnt receive any notifications / email until I had to write in only to be told that it is after 3 days! I said it was cancelled literally minutes after I had accidently clicked.. it is not a small amount as it is for a year's subscription! The Presentation part worked so well months ago but now it totally hasnt worked to generate the PPT despite trying all the ways it has requested. This is extremely disappointing & the main reason I'll never pay for the service as they've not resolved the issue.
3 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
scam company refund my $$ or face bot attack
These companies are one of the most scamming companies that are after users’ money. I wish I had read the reviews here; I would have saved my hard-earned $39.99. I paid for video AI generation — guess what, their tool does not follow prompts. And after all, my subscription is unlimited, but after only one prompt, my credit is gone. I contacted them to refund my money, or we’re going to fight you with a serious bot attack that will crash your app. Criminal AI video does not work.
29 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hello,
We apologize for any inconvenience caused.
We have successfully canceled your subscription, and the refund will be processed in 5-10 working days.
If you have any further questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.
Wishing you a wonderful day!
I bought a subscription for their gpt…
I bought a subscription for their gpt browser extension, the payment was made but the subscription is not activated, I sent an email to support, no response. So I asked for a refund, so again no response and the cherry on the cake they want to charge me an annual subscription of more than €800, what is this? and why don't they respond to the email from customer support
28 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Wrong charges are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We have refunded the correct amount.
Thank you for bringing this matter to our attention.
no way to cancel subscription
no way to cancel subscription, they will charge you without confirmation. SCAM AI
21 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hello,
We apologize for any inconvenience caused. You can follow this steps to cancel.
Step 1: Cancel Your Subscription:
Login to your account
Go to Dashboard and click on your user icon in the upper right corner
Select Billing from the dropdown menu
Find the "Need to cancel your subscription?" section
Click "Cancel Subscription" and submit your refund request
Or you can send an email to support@hix.ai.
Wishing you a wonderful day!
Nothing not to like
Been using this platform since last year and would definitely recommend.
20 november 2024
Review zonder uitnodiging
Bad product. Bad service.
I paid for a full year. Used a few hours in a day. It didn’t work, because the material produced by HIX, which was supposed to be undetectable, was still largely detectable and in some cases worst than the original text. The "Humanizer" tool returned childlike texts that, not only misinterpred the original, but produced wrong information.In other words, this product did not do what it was promised to do. Asking for a refund, the response was absolutely unacceptable, showing that this company has no interest in customer satisfaction at all.
14 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Humanizer issue are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
I this is a scam ..no where I can find…
I this is a scam ..no where I can find cancel subscription button…don’t fall for this
12 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hello,
We apologize for any inconvenience caused. You can follow this steps to cancel.
Step 1: Cancel Your Subscription:
Login to your account
Go to Dashboard and click on your user icon in the upper right corner
Select Billing from the dropdown menu
Find the "Need to cancel your subscription?" section
Click "Cancel Subscription" and submit your refund request
Or you can send an email to support@hix.ai.
Wishing you a wonderful day!
Escribeme en español y hazme un verso…
Escribeme en español y hazme un verso que todas las rimas terminen en o
6 oktober 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Spanish issue are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
The app itself is wonderful
The app itself is wonderful. It is better that I thought it would be. The customer service is the best. They are extremely professional. I give them the highest rating possible!
15 september 2025
Review zonder uitnodiging
I am very satisfied with the the support team
I am very satisfied with the after-sales service provided by the support team. Their responsiveness and assistance have been extremely helpful throughout my experience. I sincerely thank them for their support and guidance.
9 september 2025
Review zonder uitnodiging
Betrüger
26.11.2025
Aktuell wurde die vereinbarte Retourüberweisung des Geldes noch immer nicht geleistet. Ich warne neuerdings mit HIX.AI einen Kauf zu tätigen. Versprechungen von Qualität - geliefert wurde Müll der nicht einmal Deutsch übersetzt. Lassen sie die Finger weg von dieser Fakefirma!
07.09.2025
Betrüger - die nehmen ihr Geld und liefern Müll. Hände weg von dieser unseriösen Firma. PayPal unterstützt ihre Handlungen.
7 september 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Paypal refund are being reviewed by our management team. I understand your feelings. However, all refunds are subject to our refund policy on this page below.
https://hix.ai/refund-policy
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Quando acquisti HIX AI pro
Quando acquisti HIX AI pro
Hai a disposizione un tot di domande da potergli fare ..Appare,però, subito evidente che
Il sistema fa in maniera di non rispondere subito, ma ti pone infinite domande inutili che servono a farti consumare quelle a disposizione. Ad esempio ogni volta chiede " mi confermi che vuoi sapere questo oppure mi confermi questo dato?" E in vari altri modi prima di portarti alla soluzione Fa un giro di parole che non finisce più...
Il mio primo quesito era un problema di fisica dove addirittura era Stata sottoposta l'immagine di un circuito elettrico. Nonostante la fotografia a disposizione, hXi aveva 100 Perplessità! Riusciva a leggere TUTTO il testo, ma guarda caso, non riusciva a leggere i valori delle resistenze deLLE Tensioni CHE ERANO SCRITTE Chiaramente come tutto il resto.
E questo costa centoventi euro !
7 september 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding the system
no response issue are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Nice combination of tools
Nice combination of tools, all in one suite.
Deepseek is not the fastest, but my favoriy, because you can read along in it's contemplation/decision making and adjust accordingly.
3 augustus 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
ME ESTÁN ROBANDO ESTOS ESTAFADORES
Me están robando cada cuatro meses 168€ de una suscripción que nunca hice, he reclamado a la página y lo que me aportan es renovar la suscripción cuando yo no quiero renovar nada porque no la utilizo un total, de 334 euros van robados ya, con su correspondiente denuncia, bloqueo de tarjeta para que no sigan haciéndolo, y no solo me roban de la tarjeta sino que lo hacen de mi cuenta bancaria, la cual yo no di. SON UNOS ESTAFADORES, y no quieren dejar de cobrarme ni darme de baja de sus bases de datos. No hay ninguna opción para darse de baja de la página. QUE ALGUIEN ME DE UNA SOLUCIÓN, porque ni cambiándome de banco paran...ESTAFADORES DE ****
31 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding overcharge payment are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Nowadays, there has a plenty of AI supported services. According to my experienced, I would recommend HIX.AI regarding about how they value their customers.
I had initially subscribed to the Unlimited plan ($29.99 USD) on July 29, 2025. While I later realized this plan was beyond my immediate budget, the resolution offered by your team was truly exceptional and exceeded my expectations.
I am incredibly grateful for your thoughtful response and willingness to offer a 50% refund on my Unlimited plan payment. Even more impressively, you've allowed me to retain access to the Unlimited plan for the remainder of this billing period, despite my request to downgrade. This level of understanding and flexibility is truly commendable.
Your gesture is remarkably fair and kind, and I am genuinely thankful for the support and the value you've shown towards your users. This experience, though initially unexpected, has highlighted that your team genuinely prioritizes customer satisfaction.
30 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Poor Support and Unreliable Service Despite Premium Plan
In our experience with HIX, we faced significant issues despite being on one of their highest-tier plans. We encountered repeated workflow failures where the system was unable to process our API requests, which affected our day-to-day operations.
What was particularly challenging was the lack of timely support. Even after multiple attempts to reach out via email and share relevant details, we did not receive meaningful assistance or follow-up.
We’re sharing this to reflect our own experience with the platform and its support. Teams or businesses that depend on reliable tools and responsive customer service may want to carefully evaluate before committing.
14 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Maximum Input Limit are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
HIX.AI looks great, however…
HIX.AI looks like a powerfull tool, however it is complete useless, based on old models. Modern models, more advanced options will cost you extra after just a few queries of is part of another subscription.
So called functions like “Copilot” have nothing to do with real Copilot functionality, it cannot do anything real coding assistants can do. Most other bots are similar useless. Creating your own chats is impossible.
Stay away from payed Hix.ai subscriptions, its rubbish
27 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
The issues you've highlighted regarding Copilot functionality are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will add and upgrade our AI model in the future
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
I had a great time on the app
I had a great time on the app. Tried getting a monthly subscription but hit the annual, flipped out on the customer service who were sincerely genuinely trying to help. The only problem I didn't appreciate was the difficulty getting ahold of someone via the site. I have severe brain damage and have problems recognizing
ing and understanding things that I read so maybe it was on the site and I just didn't see it but I sent an email and they were very helpful! Ren'em Spoons!
2 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
NEW REVIEW and FIXED PROBLEM
after writing my review, which was decidedly negative, the Company contacted me, apologizing for the inconvenience and proceeding immediately to issue a refund. Just as I was disappointed, I can only salute the fairness shown. Thank you, congratulations on your customer service.
3 juli 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
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