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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Toon meer

Beoordeeld met 3 van de 5 sterren

The delivery took longer than the advertised 3-10 days. Ordered 18 June and delivered 2 July. I contacted Taryn, customer service and she was extremely helpful in giving me an explanation for the de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was impressed with the speed of delivery and am pleased with the sewing cabinet the only issue I have is when ordering you had that anything over $600.00 dollars would be free delivery. When placi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Naaimachinewinkel
  2. ook in
  3. Fourniturenwinkel
  4. Naaimachine reparatieservice
  5. Quiltwinkel
  6. Stoffenwinkel

Geschreven door het bedrijf

Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

550 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(550)

60 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Lifter Pulleys

1. Pulley’s width was a little wider, maybe for newer lifters. Has to trim it to fit width of pulley slot on side arm of lifter.
2. Postage price of $20 for the 2 pulley was rather high, considering that they are small and very light items.

18 december 2025
Logo Hobbysew

Antwoord van Hobbysew

Thanks for your feedback, we appreciate it and will take it on board.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Called about change to advertised product. Arrived very quickly. Why I have bought from them several times.

19 december 2025
Logo Hobbysew

Antwoord van Hobbysew

Many thanks Marian

Beoordeeld met 1 van de 5 sterren

Have just opened my overlocker and…

Have just opened my overlocker and there are missing components. No dvd which I noticed SHOULD be included and no waste tray! Hopefully the machine works better than the distributor who sold me the thing!

18 december 2025
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Antwoord van Hobbysew

Good Morning,
How disappointing for you.
The Husky S15 manual states it does come with a waste tray & interactive DVD so we are not sure why there wasn't one in the box. We will chase this up with Husqvarna for you when they return on the 8th January. Our online team will be in contact.

Beoordeeld met 5 van de 5 sterren

Amazing Service

Taryn was amazing sorting out an issue I had with an online order. So prompt and understanding with my issue and was resolved in record time.

Hobbysew have a great range of items for sewers.

19 december 2025
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Antwoord van Hobbysew

Thank you Sharon for your lovely review.

Beoordeeld met 5 van de 5 sterren

Great Seller

The parcel came on time, well wrapped and I am very happy with the purchase. Taryn is very caring and friendly and ready to help with any queries you may have. Great Seller.

17 november 2025
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Antwoord van Hobbysew

Thank you for your great review Jeannette, we hope you enjoy your overlocker

Beoordeeld met 2 van de 5 sterren

Huge let down in service

Huge let down in service

I ordered a cover stitch machine for my work. nothing turn up in time, but it took nearly a week and three separate customer service inquiries to get an explanation from the company about what had happened. Eventually I got short email for waiting the machine.despite not having the item in stock! And then took another fourteen days to process my order.

The company should adjust their system to let people know whether items are in stock or not so they don't create false expectations that goods will arrive on time and better customer service.

18 november 2025
Beoordeeld met 5 van de 5 sterren

Hobbey Sew at Ryde is just THE BEST!

With Hobbey Sew at Ryde there are so many points that make it worth a top rating for me. The welcome to the shop is always warm and the offer of assistance appropriately enthusiastic, never intrusive. The range of fabrics is wonderful and not only for a hobbyist or quilter but dress maker as well. The range of machines and over lockers is extensive covering most major brands and from basic beginner machines to glorious long arm quilters to embroidery machines to quilting friendly machines and, importantly, the sales staff really have an in depth knowledge of these machines. There is a range of interesting classes on offer as well as customer led interest groups that meet regularly. The staff are top notch led by Anna, some of whom I deal with regularly, Nora and Jade, as well as others who names escape me at the moment. I couldn’t ask for more in a fabrics based shop!

17 november 2025
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Antwoord van Hobbysew

Wow, Kathy. What a lovely review!
We truly appreciate your support and are thrilled to hear you have a great experience with our amazing staff. We look forward to seeing you in store again soon.

Beoordeeld met 4 van de 5 sterren

Satisfied

The service was great and reliable.And I will be shopping with them in the future

21 oktober 2025
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Antwoord van Hobbysew

Thank you Retta for taking the time to leave a lovely review.

Beoordeeld met 1 van de 5 sterren

click and collect system AWFUL

ordered something on click and collect almost a month ago, and i’m still waiting for the product to be available in store. if product is able to be bought for click and collect for a particular store, this item should be almost immediately be able to be picked up, as that is the convenience of click and collect.

22 oktober 2025
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Antwoord van Hobbysew

Hi Isabel, Firstly, thank you for taking the time to leave a review. Let me help to address any concerns or issue you may have to get to a resolution. My internet team emailed you to let you know that one of your items was out of stock, with an ETA of mid December. They offered to send out your other item to which you replied that you would rather wait for both items and collect them together. If you would rather change your mind and have one item to collect at the store please let me know. I am also happy to post it to you to save you the trouble of coming into the store.

Beoordeeld met 4 van de 5 sterren

Skyline S3

Had to do a phone check as my bonus accessories arrived first before my machine, with no paperwork.

Great deal, bonus accessories are fantastic extras.

Love my machine!

22 oktober 2025
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Antwoord van Hobbysew

Thank you for your 4 star review. That is very odd as we generally send them in the same parcel. I'm sorry if this was not the case.

Beoordeeld met 5 van de 5 sterren

diamond dotz

It was easy to order the diamond dotz online but I do wish they still had them instore.

22 oktober 2025
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Antwoord van Hobbysew

Thank you for your great review. Most of our stores still stock Diamond Dotz, let me know which store you shop at.

Beoordeeld met 5 van de 5 sterren

Happy customer

This was one of the best and easiest purchases I have made. Good communication and very prompt delivery. Happy customer, thank you.

21 oktober 2025
Logo Hobbysew

Antwoord van Hobbysew

Thank you very much, I'm happy that you're happy :)

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, needed something added to order and done with no fuss. Fast delivery and well packaged. Great products.

20 oktober 2025
Logo Hobbysew

Antwoord van Hobbysew

Thank you !

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