Holden Group Reviews 

Lisa Henry was a pleasure to deal with getting my service booked. Thanks!

Having received a reminder notice from Holden Honda (Norwich) today that my car was due a service and MoT in the next month, I called the number provided and was put through to the Service Desk. I was put in contact with Lisa Henry, the Customer Care Hub Advisor. Lisa was extremely pleasant and helpful, and I was able to make the necessary arrangements quickly and without fuss. I was able to make an appointment for the precise time and date that I wanted. I would recommend Holden Honda in Norwich very highly indeed. I used their services last year for the same reason and received the same great service (no pun intended). Thank you Lisa!

Lisa Henry was very polite and helpful while I was booking my car in for a service and m o t she gave me a few different times I could bring my car in and also told me what time I would be able to pick my car up which was very handy so thank you Lisa it was a pleasure talking to you 😃👍

I have just been contacted by Sam from Renault Holden in Norwich who has transferred my service plan from Essex to their branch she was very helpful and the transfer was completed with ease plus the car has been booked in for its 1st service in September, thankyou for your help Sam.

After numerous reminders I rang to book for mot and service. The process was very efficient and the receptionist was very friendly and helpful.

Booking my car in for service was very simple and straightforward. Ron was very polite and helpful in checking my service plan.

Had a great experience with Lisa today booking in another service, very helpful and a fun experience. Look forward to seeing her a the staff at Holden. Can’t fault Lisa and everyone involved. Thank you 👍

Helpful, friendly and flexible about booking my service.

This was my first contact with the company as I had purchased my Volvo from another dealer in Cheshire.
Very impressed with organising my MOT so efficiently.

Very polite and competent. Easy to book my service, and courtesy car.

After speaking with Lisa for the first time I can only say that she was very professional, polite and helpful. I've never had anything but good experiences at Holden KingsLynn, previously from Downham Market.

A buying process made easy from first enquiry to picking the car up.
Stuart Dunleavy for Holden Kia in Norwich was perfect to deal with and helped us with the process in a friendly, zero pressure manner.
I have no hesitation in recommending Holdens to friends and family.

Had to phone and arrange a service and mot staff were very helpful and polite and booked my service and arranged courtesy car for me to get home.

Had a phone call to arrange for service for my Volvo. Time and date arranged to suit for when I could get it there and another vehicle supplied to get me home again while it is being serviced. Very polite on phone

Had a reminder from Holden's that my car was due its first MOT. The email gave me a direct number to contact. Spoke to Ron Eskdale who was extremely polite and helpful. He efficiently got my car booked in for its service and MOT. Brilliant service.

Samantha Fuller provided excellent customer care, booking my car in via email and responding promptly.

The friendly and professional Lisa at Holdens soon made a convenient booking for my car to be serviced. The call was answered quite quickly. My questions were well answered from my vehicle’s service at the dealers. The appointment cost, length of time required, and other details were all discussed and a suitable date and time agreed and verified by email. I could not ask for a more friendly and efficient answer to my request.

Spoke to Matthew Buttle re queries on a car I had recently bought from Holden. He was very informative and helpful - excellent customer service

I telephoned Holden to make an appointment for my first service for Kia Sportage. Ron introduced himself and remembered me from previous visits as always he was polite and did his job politely and efficiently.

Response to the the phone call was quick, no waiting in queue. The call handler was very helpful resulting in the booking being made for a very convenient time. Overall very good Booking process.