Holden Group Reviews 

Lisa Henry
at Holden Norwich a very helpful, friendly and professional customer care hub advisor.
Arranged date by telephone for our car to be serviced and have its MOT. before we go on holiday, also arranged collection of car from our home address, as we have had in previous years

Stuart was helpful from the moment I walked into the Kia showroom
Thank you so much - I love my new car

Phoned Ron today to book in for an MOT. He could not have been more helpful and sent me an email to confirm the booking and the timings.

Excellent service from Honda yet again!

Sam at the Kings Lynn Garage was a fantastic salesman.
Very polite and not pushy towards myself and my wife.
We did look around other garages but Sam at Holdens was very helpful.
Would definitely recommend.
Well done Sam

Holden have always been highly professional, customer focussed and extremely helpful. Matthew Buttle is no exception he was really helpful in his advice, pointed out slite info needed and helped with advice on infomation required and I received the date andtime I required my service. Great chap.

Lisa Henry was a very efficient and, also friendly representative of the company when I phoned to book a car service. She found a date that fitted my needs and offered suggestions regarding the service eg loan car, booking a time slot, etc. She processed my records quickly and knew which service was required and how much extra I would need to pay on top of my service plan.

Super efficient, don’t have to worry about booking for service and MOT as they automatically ring you in plenty of time. Samantha Fuller did my booking and was extremely polite, friendly and very helpful and professional. Well done.

So good to get another task ticked off my to-do-list - so efficiently and helpfully. Lisa called with a choice of dates to suit our schedule. All booked and done in a matter of minutes and email confirmation arrived within 10. All with a helpful and friendly manner. Can’t do better than this!

i needed help with warning light on my dacia spring car and matthew buttie was excellent in helping me over the phone .

I needed to book a service and MOT. Matthew Buttle provided all the support necessary to complete these tasks in a very supportive and knowledgeable manner. Thank you Matt and Holden Kia.

Matt was very helpful and friendly with booking my service and MOT. Managed to book for a convenient time to suit me

A very pleasant experience booking to have my Motability vehicle servicing at Volvo King’s Lynn. Matthew was extremely impressive and courteous whilst taking the details and arranging a courtesy vehicle to have whilst the service is carried out.

Telephoned Dacia/Renault Norwich to book my car in for a service. Spoke to Samantha Fuller who was very courteous and helpful in arranging a suitable date and time.
Thank you.

Charl was fantastic with my purchase of my civic type r fk8.great non pushy funny salesman n so down to earth:)

It was on my list to check details and make a booking for MoT and Service today, but Lisa called - beating me to it. She patiently guided me through what I needed to know and do and arranged a very suitable collection and delivery for what needs to be done.

Ron was very helpful and flexible in ensuring I could get my car booked in for its service asap!

I responded to an email reminding me that my MOT was due next month. Ron Eskdale was helpful and friendly, and sorted a date and time to my convenience.

Spoke with customer care advisor Samantha Fuller today regarding some follow up work highlighted from my service at Holden Volvo Kings Lynn in February. Samantha was polite and friendly and very professional and has managed to find me an appointment to fit in with my plans, any interaction I have ever had with Holden Volvo has been positive and a can do attitude

Friendly staff who explained everything to me and able to book a service to my convenience