Holidaybuzz Reviews 

Dania Tinsley and Jack Gomes were exceptionally helpful in our holiday booking process. They were very professional and have great knowledge in their role, I am very happy

Review is for Luke Hatt at customer services. His assistance was good.

The holiday booking went ok. The flights and holiday was good. We had a complaint which Ronan Bamford dealt with very efficiently.
Donna J. 17/05/23

He was able to answer my questions and get it resolved quickly thank you. He is good with his words to reply.

Quick, efficient and friendly service. Thank you Dania so much.
Resent through boarding passes quickly when asked for them.

Dania was excellent and helpful throughout the phone call when I needed to pay the outstanding balance
Excellent communication and listening skills
Very pleasant to speak with
Thank you 😊

Dania was the operator who dealt with my query . She was polite and professional but was very insistent on me completing a review . She sorted my query out in a satisfactory manner
Thank you

Ronan was very helpful and polite with all my enquiries today thank you Joanna

After I booked my holiday I spotted some mistakes in the documents. I called Luke Hatt and he corrected them all and reissued an update within 24 hours. Great job.

Went to Iceland to see the Northern Lights, which due to the weather the trip was cancelled. this was in February. We have been trying to get a refund from them ever since and they keep fobbing us off with the same excuses that the refund is on it's way. 2 months down the line and nothing has come.

Thankyou to Blake Hudson for being so helpful and friendly when sorting out our holiday transfer

Ronan Bamford was very helpful, kind and understanding

Quick help and Friendly and patient. Thank s
Ronan Bamford

Ronan Bamford
very helpful

Well spoken and explained very good customer service by Dania

Very helpful. Thank you. Ronan Bamford helped me today.

Great service from Ashley Dior over the phone