I am very pleased with the way Eva dealt with my query today. Her comprehensive answer put my mind at rest that our specific requirements would be met. Thank you Eva.
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Lees wat reviewers zeggen
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Toon meer
Called to make a payment for my trip to Dubai and call was handled by Rio. Initially quoted an incorrect figure as my outstanding balance which was lower than what i was expecting. After checking th... Toon meer
I want to thank Milo for his kindness, patience and professionalism for helping me today. He sorted out my issues very quickly and then explained what I had to do next so that things went smoothly.... Toon meer
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Had to chase paoerwork on a few…
Had to chase paoerwork on a few occasions but Neil was incredibly helpful, polite & professional & resolved my isses
Very good service from Mr
Very good service from Mr. Neil Woodcroft providing help and advise with my booking in a professional manner and very polite thank you
Dania was very efficient when helping…
Dania was very efficient when helping us book our holiday flights.
Dania was a great help to me today…
Dania was a great help to me today whilst pre booking my flight seats. Thank you.
Barry was very helpful and completed…
Barry was very helpful and completed our booking efficiently
Neil has been very helpful with our…
Neil has been very helpful with our bookings to Rome.
Thank you very much.
Franco was very helpful and reassuring…
Franco was very helpful and reassuring with my query about the booking reference
Finer Details.........
Needed to book seats for my recently booked holiday, helped to do this by Linda who was very helpful and polite......providing excellent Customer Service!
Nico was very helpful and assisted me…
Nico was very helpful and assisted me with confidence and was very patient
Thank you so much Nico
Well done
Franco was on spot with my call and rectified the error on my booking.
So well done Franco
Five star service and excellent service called back as…
Five star service and called back as requested
Cynthia is very efficient and a consummate professional at customer care
erroneous but correctly updated
when I received my email confirmation of my booking to Budapest I was devastated as my arrival showed Barbuda. what on earth will i do in Antigua. Luckily this morning when I chatted with one of the customer service Franco he corrected it immediately that it might lead to a stressful situation. thank you.
Very Happy Customer
They were very helpful. Confirmed my bookings. They rang me back as promised. They made sure I had received All my documents. Very polite. Very professional.
Booked a holiday to Budapest
Booked a holiday to Budapest. All went as planned. The city is beautiful & the people are very friendly. Unfortunately the hotel housekeeping did not meet the 4* standard as expected. Made a complaint to the travel agent, Jace was very kind to attend to our problem and we were compensated with a voucher for future use. I will still use holiday Buzz in future.
Neil was a great help
Neil was a great help. Very polite and helpful.
understood my needs and was able to complete my inquire.
Avoid this company at all cost
Avoid this company at all cost!!! They force people into making payments over the phone without giving the conditions of payment. You cannot even change your mind within 30mins of payment!!! Pay me back my £650 immediately!!!!
Immediate Response
Barry Dot called me immediately following receipt of my email enquiry and sorted a minor problem out very effectively and professionally.
He was friendly, polite and efficient.
Thank you
Dania quickly sorted out my problem…
Dania quickly sorted out my problem politely and efficiently.
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