HolidayGems Reviews 

Sam was very helpful.

martin was very helpful and good with everything he is a credit to your company

Sam was really good she worked hard for us and got us the holiday we had searched for on line.

Holiday Gems website is very easy to navigate, I’d spent a good few hours looking for deals with various booking companies and found holiday gems to have the best deals by far, once booked I spoke with one o the reps Sam who was very helpful in finalising the booking

Normally use love holidays and will be going back to love holidays. Booked our holiday at 3pm today by 7pm we get a phone call saying we need to pay 20pp more as the holiday has gone up. When I went back onto there website the holiday is still coming up at the price we originally paid absolute joke

Very easy and straightforward website. I have used holiday gems on 7 occasions now and it has always gone without hassle and value for money deals

Competative prices and good customer service.
Easy to contact and very quick to respond.

Stuart called me and was extremely helpful and gave me all information I needed to know. Would use again.

Stuart was great!!! Very happy helpful got it all booked very happy

Stuart was extremely helpful and patient, answered all my questions and explained everything in detail, a credit to Holiday Gems and will contact again with any future holidays. Thank you so much

Stuart was amazing.
He was very clear, friendly I understood exactly what I needed to do and where to get all my documents from. Was a perfect experience.

Sam was very helpful and patient

Do not be fooled by their price match promise, they simply cannot beat on the beach prices but they advertise that they will price match. They do this to attract customers but when you try price natch, they say that this option on their system not there. They are trying to go off the good name of on the beach.

I made a booking on behalf of someone but mistakenly entered the wrong surname. I immediately sent an email about the error. I was contacted by Martin, who helped to resolve the issue. Martin was very helpful and professional as he explained every detail to me in making the correction, and checked that it was alright with me. Excellent customer service, and I'm fully satisfied.

Sam was very pleasant, She was very apologetic about a small increase in our holiday booking

It was my first time booking a holiday over the phone, and Martin Kavanagh made it a very easy and pleasant experience. They were very busy, so rather than waiting on the phone for ages, he told me he would call me back in 30mins, and he did just that. It was very quick and easy and I got everything booked and recieved emails with all my documents within 30 minutes after the call. I will definitely be booking with them again in the future.

I wanted a last min holiday (flying the next day) Martin was absolutely amazing in making sure I got a holiday. Super polite and friendly. Service was efficient confirmation came through within 20mims. Came by holiday gems website by chance but I am glad I did. Can not recommend enough. Thank you.

What a disorganised company, tried to check in with their reference three times before our flight.
Customer service said not a problem just arrive at check-in and be sorted - yes £120 later because no luggage allowed on the ticket.
On original email advised that tickets would be emailed - nothing if i had been given them prior to our flight i would have found out.
Not a good way to start a holiday.

Stuart was fantastic helped us confirm our holiday and just a lovely person to deal with.