Homediq Reviews 

About Homediq

Homediq makes medical testing accessible from home. You order a test kit, collect your own sample and send it to an independent partner laboratory. Your results then appear in your own secure account, with an explanation of what the values mean and what a sensible next step would be.

We work exclusively with medical laboratories accredited to ISO 15189, the same international standard that applies to hospital laboratories. The analysis, and the medical responsibility for it, sits with the laboratory. Homediq provides the test kit, the logistics and the portal where you view your results.

How it works

1. You order a test kit online. Order before 5pm on a working day and your parcel is dispatched the same day.
2. You collect your own sample at home, for example blood, urine, saliva or stool.
3. You activate your test with the unique code on the kit and send your sample off the same day. Return postage to the laboratory is already included in the price.
4. You are notified as soon as your results are ready. Results are viewed after logging in to your account, never sent by email or text message.

What we test for

Vitamins and minerals, hormones, thyroid, diabetes, cholesterol, allergies, gut health and sexual health, among others.

Delivery

We deliver to the Netherlands, Belgium, Germany and Austria. Delivery usually takes 1 working day in the Netherlands, 1 to 2 working days in Belgium and 2 to 4 working days in Germany and Austria. Shipping is free from 50 euros in the Netherlands and Belgium and from 60 euros in Germany and Austria. Your test kit always arrives in neutral packaging, with no logo and no reference to the contents.

What we do and what we do not do

A Homediq result is not a diagnosis and does not replace a doctor. We do not give medical advice. If a result falls outside the reference range or comes back positive, we strongly advise you to have it assessed by your GP or treating physician, taking the laboratory report with you.

For healthcare providers

Alongside consumers, we work with GPs, clinics, insurers and healthcare platforms. They use our tests within their own care pathway, under their own branding and with integrations where needed. More about this at professionals.homediq.com.

About us

Homediq Europe B.V. was founded in 2019 and is based in Amsterdam. More than 100,000 people have now taken a Homediq test. Questions or need help? Email support@homediq.com with your order number and we will help you straight away.

Is your test kit damaged, incomplete or past its expiry date? Let us know within seven days of delivery at support@homediq.com, quoting your order number and a photo where possible, and we will send you a replacement kit free of charge. The same applies if your parcel never arrives. If the laboratory rejects your sample, for example because there was too little material in the tube or the parcel spent too long in transit, get in touch. In most cases we will send you a new kit free of charge. You also have 14 days from the day of delivery to change your mind, as long as the seal on the test kit is unbroken and the laboratory has not yet started the analysis. Have a complaint? Email support@homediq.com. You will receive a substantive reply within 5 working days and we aim to resolve complaints within 20 working days.