Home Garden Direct Reviews 

285
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, qua... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Rieten meubilair winkel
  3. Meubelfabrikant
  4. Tuinmeubelwinkel

Geschreven door het bedrijf

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(285)

128 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent company

Lovong our new corner sofa furniture. Fast delivery and had the whole thing put up in under a few hours. Had a slight issue with confirmation email bit Nick sorted it all out for me. Would buy again.

26 juni 2026
Review zonder uitnodiging
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Darren,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Good quality item exactly as…

Good quality item exactly as described,and delivered promptly and exactly when stated on ordering ,very happy with purchase and service

8 juni 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi June,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Great piece of garden furniture

Great piece of garden furniture. Very easy to build and looks great. Great value for money.

17 juni 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Mr Sisson,

Thank you for your kind feedback, very much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Really positive experience

Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.

Excellent start to finish

8 juni 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Matthew,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

All arrived safely really pleased with…

All arrived safely really pleased with my furniture. Just need 😎.

8 juni 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Diane,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon (and that you get some 😎) !

Kind regards

Beoordeeld met 5 van de 5 sterren

Will Be Using Home Gardens Direct Again

Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.

9 juni 2026
Review zonder uitnodiging
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Chloe,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 4 van de 5 sterren

Excellent value for money…

Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.

3 juni 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi David,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Love my purchase ..

Love my purchase ... fast delivery would definitely recommend this company.

26 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Reliable friendly service

Reliable friendly service. Delivery driver rang to say delivery expected within the hour.

18 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Philippa,

Thank you for your feedback, very much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Great experience all round

Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.

21 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Swift delivery of my sofa bed.

Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.

20 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Carol,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 4 van de 5 sterren

Parts missing

I liked the parts I got but the sofa has a flaw on the rattan, its twisted and I havent received the table top yet so was a bit disappointed 😔 that I didn't have the whole set for the lovely bank holiday weekend which was why I ordered it in plenty of time.
Overall the set is very nice though 👌 and the customer service was exceptional and they did everything to rectify the situation, especially Nick, thank you 😊

18 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Christine,

Thank you for the feedback. We have been in conversations over the last week about the delay in the delivery. The courier has been exceptionally busy due to the Bank Holiday and good weather.

The tabletop delivery has now been scheduled and we have agreed a gesture of goodwill.

Apologies again about the delay!

Kind regards

Beoordeeld met 5 van de 5 sterren

Would recommend

Very fast delivery, easy assembly, the swing is good quality. Would recommend.

8 mei 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Anna,

Thank you for your feedback, very much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Easy and quick ordering

Easy and quick ordering. Prompt delivery. Clock was what I wanted.

29 april 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Mr & Mrs Davis,

Thank you for your feedback, very much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Very prompt delivery of our St. Tropez corner set. Its a great product at a good price point.....plus excellent customer service.

25 april 2026
Review zonder uitnodiging
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Pat,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

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