I had a large water bill and thought maybe I had a leak in my outdoor pipe so I called Home Serve. They were prompt and professional in responding. Men were sent to check it out. They arrived exactly... Toon meer
Bedrijf heeft geantwoord
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He was professional at all times. His honesty when my questions were ask. He explained what was going on. I truly did appreciate his overall services. Thank you home serve for your great services... Toon meer
Bedrijf heeft geantwoord
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Toon meer
Bedrijf heeft geantwoord
The timely manner in which the plumber arrived to assess my suspected sewer back up problem. After my call to Home Serv, he was at my home approximately 1 hour and 15 minutes later.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
11K reviews
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Jeff was very helpful and explained…
Jeff was very helpful and explained everything clearly
30 april 2026
Antwoord van HomeServe USA
We appreciate the positive feedback and are so glad they were very helpful and explained everything clearly for your pleasing experience!
Antwoord van HomeServe USA
We appreciate your positive feedback; we are so glad you were happy with our great and fast service!
He was on time and very professional.
1 mei 2026
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad they were on time and professional for you.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our coverage helpful and our claims process easy.
As always excellent customer service
29 april 2026
Antwoord van HomeServe USA
We appreciate you taking the time to share your feedback; we are so glad you were happy with our customer service!
Antwoord van HomeServe USA
Thank you for your positive feedback!
HomeServe a HVAC/ Appliance repair company I can count on.
Whenever I need my HVAC or appliance repairs I can always count on HomeServe to take care of it.
30 april 2026
Antwoord van HomeServe USA
We're happy to hear that you can always count on us to take care of your HVAC and appliance repairs. Thank you for your positive feedback and support!
WORST CRIMINAL FRAUD COMPANY DO NOT…
WORST CRIMINAL FRAUD COMPANY DO NOT USE. They have left me with 2 breaks in main sewer line going on 3 weeks now with NO repairs.I can't run any water in my house. My pets are becoming ill. I'm a senior citizen with cancer.
Typical garbage reply like their garbage service. Sent 4 companies to my house to stand and look at floor and ground and fix nothing. Seeking legal help at this point.
17 april 2026
Review zonder uitnodiging
Antwoord van HomeServe USA
We're very sorry to hear about the sewer line issues and the impact on your health and home. We take this situation seriously and will investigate how to prevent similar experiences. Thank you for your feedback.
We had our drain under the kitchen sink…
We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys were knowledgeable and friendly. Will be staying with HomeServe! Didn't have to pay a penny out if pocket! Wonderful!
30 april 2026
Antwoord van HomeServe USA
We appreciate you sharing your experience. We're happy to hear that the technicians were knowledgeable and friendly and resolved the leak. It's great to know you'll be staying with us!
They are always receptive.
2 mei 2026
Antwoord van HomeServe USA
We appreciate you letting us know that you find our team receptive, and we are so glad to hear it.
HomeServe warranty company
The technicians promised to come within 24 hour . They always call you to keep you updated on everything they do. They’re very nice people I have had them for a long time years and there’s no upfront money when they come to your house and the job gets done and everybody’s happy thank you HomeServe. I appreciate you and the price is good also, Miss Berg
27 april 2026
Antwoord van HomeServe USA
We're happy to hear that the technicians kept you informed and arrived promptly. We appreciate you noting that there's no upfront cost and that the work gets done to everyone's satisfaction. Thank you for your long-term trust in us and for acknowledging our pricing.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad our work was fast, complete, and good for you.
Antwoord van HomeServe USA
We're happy to hear that your issue was resolved successfully. We appreciate your positive feedback and thank you for sharing.
Antwoord van HomeServe USA
Thank you for your positive feedback!
Antwoord van HomeServe USA
Thank you for your positive feedback!
Quick response and excellent work!
30 april 2026
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you were happy with our quick response and excellent work!
Charlie
Charlie, the AI chatbot was very annoying & did NOT help at all. I was trying to return a voicemail, but "IT"did NOT understand. By me repeatedly pressing the # I got a live person in Bangladesh who did NOT speak clearly at all. I have NO IDEA what she said, but she transferred me to another person. That person said I needed to speak to a repair person so she transferred me yet again. I became frustrated waiting so long, so I hung up.
I have NO IDEA what is going on now. Where do I go from here? Supposedly my A\C needs a replacement, I thought someone was supposed to call. Perhaps that's why I received a voicemail, but it was muffled & difficult to understand. It would be nice if there was a separate phone number or something for call backs. Again, the AI was very frustrating & annoying. Yes, IT was polite, but it talked way too much and was no help
Julie Jacobs
2 mei 2026
Antwoord van HomeServe USA
We appreciate your feedback and regret the issues you experienced with the AI chatbot and subsequent transfers. We're sorry the voicemail was unclear and you had trouble understanding the representatives. We'll review these interactions to improve our service and communication.
I’m happy with the company procedures…
I’m happy with the company procedures and very prompt with resolving the problem
30 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad we could promptly resolve the problem by following company procedures to your satisfaction.
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