HomeServe USA Reviews 10.612

Very prompt, and the people are very well done job. Things fixed very quickly without any hassle.

The HVAC staff did a great job resolving my sewer issue. They were professional , pleasant and answered all my questions.

Home Serve got Plumber out next day! Man, from Plumbing company very professional, knew his job, friendly and asked if I needed anything else! He wanted me to be satisfied my problem was fixed! It was fixed his name is Luke!

Mike was very professional, informative, patient, knowledgeable,… about the HVAC system. He tried very hard to educate me on the mechanics of how the HVAC system works. Lol…

Technician was very professional
and timely

We had sold our home and we needed a Camera brought in to check our sewer line after the line was cleaned and Home Serve refused the camera.

Ver disappointed with the level of service & expertise. Two Salespeople (they called themselves technicians!) showed with one goal in mind to Sell a new AC unit. They didn’t even check the unit with any tools. Immediately condemned the unit. After requesting to check the unit properly, they found the motor was likely damaged. The replacement cost $2000. However, they warned me that they couldn’t check the compressor condition & it maybe wasting my $. They proposed a new special program for replacing the whole unit @ $270.00 + tx monthly for 10 years totaling $34,668.00 calling this plan peace of mind for 10 years. When asked the average replacement price in full, they offered $12,000.00 to $13,000.00. I decided to get a second opinion. The REAL technician showed up within hours & tested the whole unit. The only issue was motor replacement & condenser cleaning which cost $600.00 versus $2,000.00 & offered the option of a replacement unit between $6,000.00 -$7,000.00 versus $13,000.00. My recommendation to stay away from this company and cancel the services recommended by FPL to maintain the AC unit, A TOTAL SCAM.

Excellent technician respectable and professional. I will recommend Home Serve to everyone.

Dispatch did everything to make sure the job was done correctly. Sent highest quality technicians who handled the problem. Completely satisfied. If I could give you a 10 star rating I truly would.

The Tech came on time and solved the issues right away

The technician went well beyond expectations. He went to Home Depot to get part that he didn’t have. It was really appreciated.

Joe from Grider arrived on time. Was friendly, helpful, kind and professional and knowledgeable. He fixed my problem in less than an hour. If I ever need an electrician again, I would like to use Grider.

Promptness, Friendly, Informative, and very knowledgeable. 👍

Response was pretty quick. I needed service right away. Bathroom toilets and showers were cloged.They came thru.

My experience with your service provider was exceptional the timelines, customer service the experience was great.

Thank you for fixing my issues

On time
Good response
Fixed nicely

Pablo was Very professional, knowledgeable, personable, and great!

excellent service thankyou

Nothing rectified and when we called back the agent was incredibly un helpful I had to ask for a supervisor 7 times before she put me on hold and I’m still waiting for someone to pick up after 19 minutes