HomeServe USA Reviews 10.615

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several tim... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

I am disappointed in Home serve have…

I am disappointed in Home serve have sent people out here four times to repair my ice machine my ice maker and I continue to have issues

5 mei 2026
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Antwoord van HomeServe USA

We regret that you've had multiple repairs for your ice maker and are still experiencing problems. We appreciate your feedback and will look into this.

Beoordeeld met 5 van de 5 sterren

The tech did an excellent job on…

The tech did an excellent job on repairing our supply line. He was knowledgeable of the job & didn't take a real long time to do repairs.

5 mei 2026
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Antwoord van HomeServe USA

We're happy to hear that the technician was knowledgeable and efficient in repairing the supply line. We appreciate you acknowledging their expertise and speed!

Beoordeeld met 5 van de 5 sterren

Plumbing issue

I placed my claim and the plumber came the following day and completed the repair.

16 april 2026
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Antwoord van HomeServe USA

We're happy to hear that the plumber arrived quickly and efficiently completed the repair the day after you placed your claim. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Great Fast Service,TechnicianWas…

Great Fast Service,TechnicianWas Knowledgeable.And Professional, IWill Refer My Family And Friends!,I Am Glade I Chose HomeServe.You Guys Rock....

2 mei 2026
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Antwoord van HomeServe USA

We're so glad you chose us and that you received great, fast service from a knowledgeable professional! We appreciate you recommending us to your family and friends!

Beoordeeld met 5 van de 5 sterren

Stan discount Plumbing is always quick…

Stan discount Plumbing is always quick in their response and thorough and their assessments… Very satisfied with the service I get from them

3 mei 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to learn that our response time is quick and our assessments are thorough. We appreciate your satisfaction with the service you receive from us!

Beoordeeld met 5 van de 5 sterren

They make you feel special

Responsive. Works with you and your schedule. Respectful and provide realistic estimates.

5 mei 2026
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Antwoord van HomeServe USA

We're happy to hear that our team was responsive, accommodating, respectful, and provided reliable estimates. Thank you for your positive feedback; we appreciate it!

Beoordeeld met 5 van de 5 sterren

Great service today!

Chris was prompt at a call back, able to diagnose our plumbing problem and seemed eager to fix it this afternoon. I appreciated his professionalism and eagerness to get the problem corrected.

5 mei 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're pleased to hear that the technician was prompt, diagnosed the plumbing problem, and was eager to fix it. We appreciate their professionalism and eagerness to correct the issue.

Beoordeeld met 5 van de 5 sterren

Good guys did a professional job and…

Good guys did a professional job and didn't leave a mess.

5 mei 2026
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Antwoord van HomeServe USA

We appreciate you sharing; we are so glad the team was professional, did a good job, and left no mess for your pleasing experience!

Beoordeeld met 5 van de 5 sterren

Fernando Experienced n well…

Fernando Experienced n well communicated info to solve problem

5 mei 2026
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Antwoord van HomeServe USA

We're happy the technician communicated well and solved the problem. We appreciate the positive feedback and are grateful for it!

Beoordeeld met 4 van de 5 sterren

Fast service

Fast service. The AI assistant wasn't able to help me, but I was connected quickly to a human representative who was very thorough and helpful.

5 mei 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate your feedback and are glad a representative assisted you thoroughly. We're always working to improve our AI assistant's capabilities for a better experience.

Beoordeeld met 5 van de 5 sterren

The repairman was very efficient when…

The repairman was very efficient when he came out and replaced the anode rod in a very timely manner. I have no problem with Home Serve. It has been a godsend!

2 mei 2026
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Antwoord van HomeServe USA

We're happy to hear that the repairman was efficient and replaced the part in a timely manner. We appreciate you acknowledging that our service has been a godsend!

Beoordeeld met 5 van de 5 sterren

Sink repair and slow drainage

The person arrived at the specified time, able to communicate well. Completed the work in a timely, efficient manner. Cleaned up behind himself. Pleasant to deal with.

5 mei 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to learn that the person arrived punctually, communicated effectively, and completed the work efficiently. We appreciate you noting the clean-up and pleasant interaction!

Beoordeeld met 5 van de 5 sterren

Lakeside Electric came this morning and…

Lakeside Electric came this morning and took care of everything. I was extremely impressed by their knowledge and how quickly they took care of things. They were also very personable and pleasant to deal with.

5 mei 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that we took care of everything this morning. We appreciate you acknowledging our knowledge, the quick resolution, and that we were personable and pleasant.

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