Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a fe... Toon meer
Bedrijf heeft geantwoord
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I appreciate the fact that someone takes my call right away and tries to locate a repair person even on a Sunday. The young man that came from WL plumbing was so nice so professional and so respectful... Toon meer
Bedrijf heeft geantwoord
My wife & I have owned three older homes (over 50 y/o) in SW Missouri. We’ve invested in HomeServe programs (inside plumbing, outside sewer, etc) on all of them of which we’ve had to use several tim... Toon meer
Bedrijf heeft geantwoord
We had our drain under the kitchen sink fixed. Unfortunately, it still had a small leak. Called up, requested help with it, so they came out again and put in a different pipe, etc. The service guys we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
11K reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Nothing rectified and when we called…
Nothing rectified and when we called back the agent was incredibly un helpful I had to ask for a supervisor 7 times before she put me on hold and I’m still waiting for someone to pick up after 19 minutes
6 mei 2026
Antwoord van HomeServe USA
We regret that your issue wasn't resolved and the service you received was not helpful. We're sorry for the wait time and will look into this. Thanks for your feedback.
Fast! Easy! Seamless!
Honestly, the easiest most seamless resolution I could have hoped for. We had a clogged drain in the kitchen sink and we were immediately connected with a local service who fixed the issue within a few hours. And everything was covered!
6 mei 2026
Antwoord van HomeServe USA
We're happy to hear that you experienced a seamless resolution! It's great that we quickly connected you with a local service who efficiently fixed the clogged drain. Thank you for your positive feedback!
Service was very good
Service was very good. When I called service was set up within a couple of days. Technicians were prompt, knowledgeable and courteous.
1 mei 2026
Antwoord van HomeServe USA
We're happy to hear that the service was very good and that the technicians were prompt, knowledgeable, and courteous. We appreciate your feedback!
The service has always been on point
The service has always been on point. I’ve been a Homeserve customer for years. Justin at Hartman Plumbing is always great always on time and never any workmanship issues.
6 mei 2026
Antwoord van HomeServe USA
We're happy to hear that our service consistently meets your expectations. It's great to know you appreciate the technician's punctuality and quality work. Thank you for your long-term patronage!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our staff friendly and knowledgeable and that our service was great!
Technician Ethan was extremely helpful
Technician Ethan was extremely helpful. He diagnosed the plumbing problem & took care of it. Was very knowledgeable & very helpful. Thanks Ethan
6 mei 2026
Antwoord van HomeServe USA
We're happy to learn that the technician was extremely helpful, diagnosed the plumbing problem, and took care of it. We appreciate that they were knowledgeable and helpful!
Great service
Very prompt assignment. Received same day service. Wavy, the technician was very professional. He was very punctual on time and able to complete the task.
6 mei 2026
Antwoord van HomeServe USA
We're happy to hear that you received same-day service. We appreciate you acknowledging the technician's punctuality and professionalism in completing the task. Thank you for your positive feedback!
Antwoord van HomeServe USA
Thank you for your positive feedback!
Excellent service all around.
4 mei 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad you were happy with our excellent service!
Great service,come on time
6 mei 2026
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad our service was great and on time for you.
Antwoord van HomeServe USA
We appreciate you taking the time to share your positive experience. We are happy to hear that you found our team professional and thoughtful.
He took his time and provided excellent…
He took his time and provided excellent customer service.
5 mei 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad you received excellent customer service and that he took his time!
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad we responded quickly and scheduled you right away!
good work nice person
5 mei 2026
Antwoord van HomeServe USA
We appreciate your positive feedback; we are so glad you found our staff member nice and that you were happy with the work.
Antwoord van HomeServe USA
We're happy to hear that we could assist you. Thank you for sharing your positive experience with us; we appreciate it.
Antwoord van HomeServe USA
We're happy to hear that you had such a great experience with our service! Thank you for your positive feedback; it means a lot to us.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad the job was done swiftly and with great pride for you!
I am disappointed in Home serve have…
I am disappointed in Home serve have sent people out here four times to repair my ice machine my ice maker and I continue to have issues
5 mei 2026
Antwoord van HomeServe USA
We regret that you've had multiple repairs for your ice maker and are still experiencing problems. We appreciate your feedback and will look into this.
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