HomeSmart Installations Ltd Reviews 1.450

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the very begining, Homesmart were approachable, kept us in the loop with their driveway teams and came when they said they would. 3 days were lost due to no fault of Homesmart yet they went the... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a garage roof replaced and french/patio doors put into my old garage which is being transformed to a garden room. Homesmart arranged and catered for some building work, roofing and double glazin... Toon meer

Beoordeeld met 5 van de 5 sterren

Our most recent experience showed the flexibility of HomeSmart. We needed various tidy up type jobs to be done, repointing, increase height of retaining wall, re-siting patio Indian Sandstone slabs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have had a new front door installed today by HomeSmart Installations. This was by far from being the cheapest option we investigated. However, the service from start to finish was professional, ac... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Serrebouw aannemer
  3. Deurenleverancier
  4. Isolatieleverancier
  5. PVC-ramen leverancier
  6. Zonne-energiebedrijf

Geschreven door het bedrijf

HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.   You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Beoordeeld met 5 van de 5 sterren

Garden room refurbishment

I had a garage roof replaced and french/patio doors put into my old garage which is being transformed to a garden room. Homesmart arranged and catered for some building work, roofing and double glazing. The service provide was excellent from consultation to tradesmen completing the work to a very good standard and leaving everywhere clean and tidy . Everyone provided a professional service and I was kept informed every step of the way. A big shout out to Mark in the office who was very personable and helpful. I am very pleased with the job they have completed and would recommend their services.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oakley New Driveway

From the very begining, Homesmart were approachable, kept us in the loop with their driveway teams and came when they said they would. 3 days were lost due to no fault of Homesmart yet they went the extra mile to complete the job on time, to the extent of having a team of 3 on the Saturday of the early May bank holiday, who came early and worked until early evening to finish the job on time.
Really impressed with the whole package.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely appalling experience from…

Absolutely appalling experience from start to finish. The patio is in a shocking state — the slabs are uneven, lumpy, and already chipped, making the whole area look poorly done and unsafe to walk on. The workmanship is clearly substandard, with no attention to detail whatsoever.

What’s worse is the complete lack of aftercare or accountability. Once the job was “finished,” there was no follow-up, no attempt to fix the obvious issues, and no response to concerns raised.

To top it all off, the rest of the garden was left in a mess — damaged, untidy, and far worse than before they started. For the price charged, this was nothing short of a rip-off.

I would strongly advise anyone to avoid this company unless you want to waste your money and end up with more problems than you started with.

27 april 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Good afternoon,

I am very sorry to learn that you feel dissatisfied with the work carried out by us.

Whilst I agree that regrettably on this occasion, we failed to satisfy your requirements in the first instance, I am puzzled by any suggestion that we have not then responded by upholding our commitment and promise to yourself, as we do to each of our customers, to at least then do all we possibly can to rectify any outstanding issues.

I wish to clarify the following;
The original paving slabs chosen were changed, at your request.
The alternative option was chosen and approved by yourself on site, prior to installation.

Following completion, we carried out a remedial visit and arranged a further follow up visit at your request, which was attended to promptly and efficiently.

On completion of the remedial on our final visit, you confirmed with our customer care team that you were in-fact now very happy with the work, and very satisfied with the final result achieved.

No further communication has been received from yourself stating otherwise, aside from writing this review.

We have;
-Swiftly responded and attended to, each and every issue raised.
-Completed extra works requested by yourself, outside of the agreed works schedule, which   we did as a gesture, completely free of charge for you.
-We will continue to put right anything you report to us as still being wrong, as we have done with every single point you have asked us to so far.

If you do require further assistance from us, and there is more we can do to ensure your overall satisfaction with our work and our service, please do report this via our online customer complaints process, or directly by email to;
compliance@homesmartinstallations.co.uk


Kind regards,

Paul Byrne
Company Director

Beoordeeld met 5 van de 5 sterren

Great quality bespoke new door

We have had a new front door installed today by HomeSmart Installations. This was by far from being the cheapest option we investigated. However, the service from start to finish was professional, accurate and timely. We now have a solid, well built and well fitted new door to our bungalow.

29 april 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Peter,

Thank you for taking the time to write us a review. It is great to hear that you are happy with the professional service we provide from start to finish and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back for your new door and conservatory work.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

The guys on site were very friendly and…

The guys on site were very friendly and did an excellant job. Cleaned up at the end of each day. Once all was done everyone has said what a wonderful job they had done

3 april 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Michael,

Thank you very much for your 5 star review. We are delighted to hear that you are happy with your new roofline and will pass on your kind comments to your installation team.

We hope to welcome you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Miscellaneous Tidy Up and Maintenance

Our most recent experience showed the flexibility of HomeSmart. We needed various tidy up type jobs to be done, repointing, increase height of retaining wall, re-siting patio Indian Sandstone slabs plus other smaller tasks. All jobs that would never get done if left to me. A case of no job is too small for HomeSmart.
We had Darren and John undertake the work. We knew Darren from the groundworks of our conservatory and new patio from 4 years ago, so knew we would have a good job. Always happy to provide suggestion on the best options and left everything clean and tidy every day.
It is why we keep going back to HomeSmart.

23 maart 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Keith,

Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home. Your kind comments will also be passed on to Darren and his team.

Thank you for trusting HomeSmart with your installation projects again.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Excellent customer support.

Excellent customer support.
The Tradespeople were punctual, polite and very tidy.
Would definitely recommend.

10 april 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Jackie,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new conservatory roof insulation and pointing work. Thank you for your kind comments these have been passed onto the various teams involved.

We really appreciate your thorough review and hope that we can work with you again on any future home improvements that you may decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

clean and tidy excellent work very…

clean and tidy excellent work very pleased with outcome well worth recommending workers eficient and friendly

20 maart 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Barry,

Thank you for leaving such a glowing review. We are so pleased to hear that you are happy with your new block paving. Your comments will be passed on to the team. Thank you for choosing HomeSmart Installations.

We hope to welcome you back again in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Return customer once again highly satisfied

Following the success of my new windows and doors in january 2026, I did return to Home smart for an internal glazed door to my home. Once again the quality of customer service from start of process to completion of installation today has been nothing short of excellent. I would highly recommend using Homesmart.

19 maart 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi ES,

Thank you for taking the time to write us such a thorough review. We are so pleased to hear that you are happy with with the service you received throughout both installations.

Thank you for trusting HomeSmart Installations again with your 2nd project. Your kind comments are very much appreciated and will be passed on to the team.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Chimney repointing and Conservatory roof installation

HomeSmart carried out two separate jobs at our home on two separate dates. The builder who repointed our chimney was polite, friendly, worked efficiently and the job was completed to an excellent standard. The other job was to install conservatory roof insulation and once again the fitter worked quickly, was polite, friendly and the finished project is absolutely perfect.

19 maart 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Judith,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new conservatory roof insulation and the repointing work carried out by Ollie. Thank you for your kind comments these have been passed onto the relevant teams.

We really appreciate your thorough review and hope that we can work with you again on any future home improvements that you may decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Replacement windows.

From start to finish I was met with courtesy and politeness. I am very pleased with the finished result and the fact that someone took the trouble to phone to see if I was satisfied and a person called the next day as well to check that everything went well, which it did.

16 maart 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Mrs Williams,

Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart with your window replacement installation project.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Excellent service and job completed…

Excellent service and job completed quickly and to a high standard.

6 maart 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Wendy,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout your recent installation work.

We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Home Smart provided me updates from start to finish

Home Smart provided me updates from the time I signed a contract for the work they were doing for me right up to and after completion

3 maart 2026
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Mr Butters,

Thank you for your review. We are delighted to hear that you are happy with your new cladding. Fantastic to also hear that you feel we provided you with excellent customer service!!

We hope to welcome you back again in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

The company was very good and friendly…

The company was very good and friendly and helpful and polite and value for money.

4 maart 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi David,

Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with with the service you received with your most recent installation.

Thank you for trusting HomeSmart Installations again , we thoroughly appreciate all of our returning customers.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Excellent job done

Excellent job done. Very pleased with the result.

24 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Shu,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new Polycarb conservatory roof. I will pass on your kind comments to the installations team.

Thank you for choosing HomeSmart again.

Best regards,
Morwenna
HomeSmart Team

Beoordeeld met 4 van de 5 sterren

Guttering replaced

Lee and Marcus from HomeSmart replaced some leaking guttering in the front of our house. As always the work was conducted very professionally. We’ve had several jobs undertaken by this organisation and would recommend them. I’m sure you could get the work done more cheaply elsewhere but not, in my opinion, to such a consistently high standard.

14 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Mike,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your latest project and the service you have received throughout the process. Thank you for your kind comments these have been passed onto Lee & Marcus.

We look forward to your next installation.

Best regards,
Morwenna
HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service. New roof panels fitted and reason for leak in conservatory found and repaired.

12 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi John,

Thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with the result of your new conservatory roof insulation and that you, your wife and the grandkid's are already enjoying the benefits.

We hope to welcome you back again in the future for any further home improvements that you may decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Excellent windows and a job well done

The window fitters arrived on time and started work immediately. Father and son duo were very polite and extremely helpful. The old windows were removed quickly and new ones fitted. Excellent job, everything was left spotlessly clean and all waste removed from the site. I would definitely recommend Homesmart in the future. Thank you.

17 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Jayne,

Thank you for taking the time to write us a review. We are so pleased to hear that you are happy with the professional service you have received throughout the installation of your new windows.

Thank you for trusting HomeSmart Installations with your project. Your comments are very much appreciated and will be passed on to your installers.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Very happy with the work and the new…

Very happy with the work and the new flat roof.
Many thanks.

11 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Ray,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new flat roof. I will pass on your kind comments to Matt.

Thank you for choosing HomeSmart.

Best regards,
Morwenna
HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Good job, well done.

Very pleasant workmen, very polite. Did a super job (new garage door) and cleared away once done.

10 februari 2026
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Toni,

Thank you for writing us a glowing review. We are very pleased to hear that you are happy with your new garage door and the service you have received throughout the installation.

Best regards,
Morwenna
HomeSmart Installations

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