HomeSmart Installations Ltd Reviews 

1.468
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very satisfied with HomeSmart and their attentiveness in explaining the procedure in regards to my safety - I live on my own - which prompted them to asked if I would like two people to attend when ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our most recent experience showed the flexibility of HomeSmart. We needed various tidy up type jobs to be done, repointing, increase height of retaining wall, re-siting patio Indian Sandstone slabs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were impressed by the friendly,helpful staff.They really seemed to put the customer first. All the staff we dealt with either face to face or by phone were keen to make sure we were happy with our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have used Homesmart four times now and always happy with work. Efficient from beginning to end. New gutters and facias, garage door, conservatory roof and recently , rear garage door and window. Hi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemersbedrijf
  2. Serrebouw aannemer
  3. Deurenleverancier
  4. Isolatieleverancier
  5. PVC-ramen leverancier
  6. Zonne-energiebedrijf

Geschreven door het bedrijf

HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.   You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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2 sterren
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4,8

Alle reviews

(1.468)

92 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great Service All Round !

The Company informed us, of everything from start to finish.
Installers Lee and Jake were professional, answered all our questions, cleaned up everything both days and on completition. We are very pleased with the new veranda
and Homesmart as a Company.

4 februari 2025
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Good morning Paul,

Thank you for your 5 star review. We are so pleased to hear that you are happy with the result of your new veranda and the service you have received throughout the process. Thank you for your kind comments these have been passed onto Lee & Jake.

We look forward to your next installation.

Best regards,
Morwenna
HomeSmart Team

Beoordeeld met 4 van de 5 sterren

Very satisfied.

Reliable. All appointments carried out at correct time. Good communication. Very good level of workmanship - the fitters had to manage inserting a particularly difficult to access window without complaint. Cleaned up nicely after them. Worked completed to a very satisfactory standard. Certificates arrived as email attachments as promised. Good to know we supported local businesses.

22 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Kevin,

Thank you very much for your 5 star review. We are delighted to hear that you are happy with your latest installation and the service you have received.

We hope to welcome you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

worked hard and on time

Roofer arrived on time every day. Worked hard and very helpful

28 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Mrs Carr,

We are so glad to hear that you enjoyed your experience with HomeSmart , we always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Excellent Quality and Service

The preparatory visit was informative and helpful. The Patio sliding doors are really smooth in operation and give an excellent view of our garden. They also keep out the cold very effectively!

Thank you to all concerned!

14 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Ann,

Thank you for your glowing review. We are delighted to hear that you are happy with your new patio doors. Fantastic to also hear that you feel we provided you with informative and helpful information prior to the installation.
We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Fantastic installation

Fantastic new window installation throughout our bungalow, including two large bay windows. Carried out by Jorden and Steve. Their workmanship was first class, keeping the area clean and tidy as they progressed. We have no hesitation in recommending this company, and will certainly use them again. Definitely a 5 Star team.

20 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Pete,

Thank you for taking the time to write us such a thorough 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of improving your home.

Thank you for trusting HomeSmart Installations with your project. Your kind comments are very much appreciated and will be passed on to Jordan & Steve.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

New windows were installed at the…

New windows were installed at the arranged time.The work was carried out promptly and efficiently with a very pleasing end result of quality windows without inconvenience. The installers worked quickly and professionally in a tidy fashion. Would be glad to use them in the future.

15 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Pat,

We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Installation of front door

The Company completed the job quickly and efficiently and left the area clean and tidy. I was also kept informed prior to the commencement of the installation

10 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi there,

Thank you for taking the time to write us a review. It is great to hear that you are happy with the service we provide and the workmanship you have received from our installers.

Thank you for choosing HomeSmart Installations - we look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Solar Panels: 5 star rating

I have no hesitation in giving a 5 star rating for The Solar Panel installation recently completed. Daniel ensured the wiring was hidden; the electrical work in the airing cupboard and the garage was exemplary. The team were courteous and considerate throughout.
And the panels themselves are beautifully placed with anti-pigeon netting around. Fantastic job.

10 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Steve,

Thank you for taking the time to write us a 5-star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Very Professional and Efficient

Very quick, efficient and professional. Would recommend.

8 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Charlie,

Thank you very much for your 5 star review. We are delighted to hear that you are happy with your new roofline.

We hope to welcome you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 1 van de 5 sterren

Wouldn't do a visit and quote when only…

Wouldn't do a visit and quote when only one of the couple was at the house so cancelled the appointment. Shame as I wanted windows and to use a local company but so sounds like hard sell tactics to get the order there and then rather than do a quote and wait for other quotes to come in to be compared. Be warned.

10 januari 2025
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Good afternoon James Grant, thank you for bringing this matter to our attention.

I’m sorry to learn that you were unhappy with your experience.
As the service is free of charge, we do find it best and most practical to gain questions and receive input from each of all parties involved in the first instance, ensuring that the quotation we leave with you is accurate, and that it covers each of the points in need of attention, rather than it requiring a further visit to clarify such details on designs etc, as is often the case.
Please be assured through, that if it is more suitable for us to visit yourself only, this of course is absolutely fine, and we will be happy to leave you with an assessment with costs for the works required, which of course is without any obligation.

If you wish for me to arrange a visit at a convenient time for you, please get in touch and I will sort for you asap.

Thank you again for your feedback, and I apologise again for the breakdown in communication during your phone call with our team.

Regards,

Paul Byrne
Company Director

Beoordeeld met 5 van de 5 sterren

All very helpful and friendly couldn’t…

All very helpful and friendly couldn’t fault the workmanship

19 december 2024
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Julie,

Thank you for taking the time to write such a positive review.
We are so pleased to hear that you are happy with the result of your new installation with us.
Thanks again for your feedback!

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 3 van de 5 sterren

Patio laid with indian natural stone

Patio laid in record time and looks nice but the cleanup, after days of drying/hardening, took much scrubbing time to remove the cement on top/edges of slabs. Cement still showing in grouting. There is one slab that should have been laid turned 90 degrees in front of back door and another one 180 degrees for the water to drain after rain. The slab in front of backdoor leaves a puddle after the rain. And the last slab at end path into the garden has a very rusty colour and 2 attempts so far to clean failed. This one should not have been used/laid. Been discussed but its the way it is with natural stone.

29 november 2024
Review zonder uitnodiging
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Antwoord van HomeSmart Installations Ltd

Hi Joep,

Thank you very much for your review. Your feedback has been greatly received and this is always used to improve our services to our customers in the future.

Please remember that the work carried out comes with our 10 year guarantee and that if you have any issues to raise we will return and rectify promptly and to your satisfaction.

Thank you for choosing HomeSmart Installations to help you improve your home.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

A quality product professionally installed

The installation was carried out efficiently, professionally and quickly with very little disruption. The windows are high quality and look very good as well.

12 december 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi,

We are so glad to hear that you enjoyed your experience with HomeSmart & are happy with your new windows. We always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Kindest Regards
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

All very efficient

All very efficient. Fitters were friendly and reliable. There was a problem with done roof tiles broken by the fitter but all deals with without any problem.

5 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi JW,

We are so glad to hear that you enjoyed your experience with HomeSmart , we always strive to give the best possible service we can to all our customers and we greatly appreciate all the feedback we receive .

Many Kind Regards
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

All according to plan

All according to plan, looks good

20 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Tim,

Thank you so much for taking the time to write this review.

We are very pleased to hear that your installation with us went to plan and looks good.

We hope to welcome you back in the future.

Kindest Regards

The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

2nd installation

2nd installation. Arrived on time, worked quickly and efficiently. Cleared up after completion. Pleased with result.

4 december 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Nigel,

Thank you for your glowing review. We are delighted to hear that you are happy with your 2nd installation by us. Fantastic to also hear that you feel we provided you with a quick and efficient service.

We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

Replacement guttering.

We desperately needed the guttering replaced as it was no longer able to cope with the amount of rain in heavy downpours.
HomeSmart impressed us right from the start with their explanation of what was needed, how the job would be undertaken and the fact that we wouldn’t have to wait months for completion. The salesman listened to what we wanted, made suggestions and when we were told the price we were surprised it was so much less than we had anticipated.
The surveyor visited a few days later, then we were phoned with a start date and delivery date. We were phoned with the time the fitters were starting, and they arrived on time. They were friendly, accommodating and extremely neat and tidy workers. We have no hesitation in recommending HomeSmart.

26 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Lynne,

Thank you for your glowing review. We are delighted to hear that you are happy with your new roofline installation. Fantastic to also hear that you feel we provided you with excellent service from the quote through to the installation.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Beoordeeld met 5 van de 5 sterren

Solar panel installation

The whole of the installation, the liaison with us and being kept informed as to each stage of the process was outstanding. Everything was explained in detail and all the team were considerate, efficient and professional in their delivery.

21 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Mrs Greeves,

Thank you for taking the time to write us a 5 star review. We are so pleased to hear that you are happy with the service you have received throughout the process of installing your solar project.

Its always rewarding to hear good feedback about our staff/installers and these kind comments will be passed on to those involved.
We look forward to welcoming you back in the future.

Best Regards,
Morwenna
The HomeSmart Team

Beoordeeld met 5 van de 5 sterren

HomeSmart installed 6 windows

HomeSmart installed 6 windows in the snow, they were very punctual and friendly. They asked me if they had any questions as they went along. They left everything cleaned and tidy, I would use them again

21 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Mrs Ashton,

Thank you for your glowing review. We are delighted to hear that you are happy with your new windows.

We hope to welcome you back again in the future.

Best Regards,
Morwenna

Beoordeeld met 5 van de 5 sterren

A good job well done *****

The lads that came to install our windows were quick, thorough ,clean and polite and our windows look brilliant

19 november 2024
Review zonder uitnodiging
Logo HomeSmart Installations Ltd

Antwoord van HomeSmart Installations Ltd

Hi Debra,

Thank you for your glowing review. We are delighted to hear that you are happy with your new windows. Fantastic to also hear that you feel we provided you with a professional service from start to finish..

We hope to welcome you back for any future installations you decide upon.

Best Regards,
Morwenna
The HomeSmart Team

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