HomeStars Reviews 1.305

Job not complete

Found someone for a job I could not find myself

Good professional
Good work completed in time
Great service

Always used this site for dependable, honest, and reputable contractors. Super efficient and reliable process.

I cannot say enough about this Company they are the absolute best from removing the animal, advise, customer service and technicians are wonderful. Thank you

My business is mobile and operates within the local community; it does not have a storefront. I am well known and have never had any dealings with HomeStars, yet they posted my personal home address online, which is not associated with my business. Then you're stuck dealing with a bunch of delinquents to get it taken down, which I have already asked them to do.

Easy procedure
Great recommendation
Excellent communication
Perfect follow up

Excellent work. Focused. Even took one item off because it wasn’t safe to clean it.
Personable staff: Nick and Wendy. The house feels and looks fresh!
Their prices are moderate.
Many thanks!

Great company & great team of trades people.

Helpful quick response from my inquiry . I found a great landscaper quickly.

A lot of professionals to choose from. Legit and responsive. No more stress from goggling and asking for referrals for the jobs. Fair pricing. Thumbs up to HomeStars.

We got our home inspection done with Cameron and we were very happy with the way it was done. He was very meticulous in his findings and ensured every part of the home, including the appliances was well inspected. He was very patient with all our questions and explained every detail to us. We would highly recommend Cameron and 4Sight Home Inspections for all kinds of home inspections.

Companies pay to be listed so keep this in mind. Also they pay extra for booster notifications

Homestars provided me with several reputable options which greatly sped up my decision-making process and allowed
me to proceed with confidence.

professional knowledgeable personable job well done. . FULLY RECOMMEND WITHOUT RESERVATION.

If you are professional, and you are just thinking about starting with them, I would think twice. If you are looking to get job done, yes, the experience might be good, but for professional, they will basically charge you every time you even look at some job without confirming you even want to do the job.

My experience was so bad so far, it's bordering a fraud, or at least false advertising. They just rip off a small professional by sending them unrelated leads, forcing them to charge for it and then claiming, they did everything by their policies.

How it works?
As a pro, you may bid on a job. The bid alone won't be charged until the customer sends you their detail. However, the customer can send you some random phone number, which they never even answer, therefore trigger your charge and then ghost you completely with no guarantee you even get to talk about the job.

That is pretty much a scam under the mask of fair deal.

I recently accepted a lead through HomeStars and was charged $47 immediately. After accepting, I noticed the phone number was from Venezuela, which raised concerns right away. I attempted to contact the client multiple times but received no response.

What’s even more frustrating is that multiple contractors were charged for the same lead, and from what I can tell, none of us were able to reach the client or secure the job.

This raises serious concerns about lead quality and verification. Contractors are paying upfront for leads that may be invalid, unreachable, or potentially fake. There should be a system in place to properly screen leads or protect service providers from being charged in situations like this.

I have requested a credit for this lead and hope HomeStars addresses this issue. As a business owner, I expect a fair system where we are not taking on all the risk for unverified leads.

I called at 8:30 am this morning, April 10, 2026. There was an unfortunate accident that left the vinyl garage door locked three quarters open. I was assured someone would come out today, and the service dept would call with a time for the call. I waited all day. They new there is direct access from the garage to the house, so it was urgent. I'm a 20+ year cx, they installed these doors, but no call....no response, nothing. Called again at 5:05 and was assured by the answering service, that they're going to contact the on call guy....6:41 pm I call again, answering service again states the same thing....I am sorely disappointed, and very angry because now I'll have to pay after hours fees with someone else or I'll have to wait until Monday. This is unacceptable! I no longer recommend this company. Very poor service experience after being a loyal customer for more than 20 years....I do NOT recommend!!!!