So I called this company to get a service on my washing machine . The guy showed up spun the drum on Easter said main Bering is gone would cost more to repair than to replace and left . 5 mins and a 1... Toon meer
Bedrijf heeft geantwoord
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Choice brocking employee call me from indore and he said me if i invest some money in market so he will give me proit 100 % without loss.I had some saving 2 lakh capital and he was forced me add money... Toon meer
Called about a heating problem..he said I will bet you I can fix it real quick ..I said I don’t think so..the issue was the fan was off..it took 1 click..he spent over and hour and a half..of course t... Toon meer
Bedrijf heeft geantwoord
Update Feb, 2024. Jiffy charges contractors (AKA Jiffy Pros) 30% for rate-based and 20% for quoted jobs—$ 75 per hour with a minimum of 2 hours to Jiffy clients ordering services from the app. Jif... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Jiffy is a platform that connects homeowners with service providers in real time, based on proximity and availability.
Contactgegevens
90 Tycos Drive Suite 4, M6B 1V9, Toronto, Canada
- 6474901524
- info@jiffyondemand.com
- jiffyondemand.com
1,3
Zeer slecht
65 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Called about a heating problem..he said…
Called about a heating problem..he said I will bet you I can fix it real quick ..I said I don’t think so..the issue was the fan was off..it took 1 click..he spent over and hour and a half..of course they stall to get paid more…anything over an hour they charge ..I would rather pay whatever it is ..from a bonafide professional…..when I looked at my bill he over charged me $20 and said that was the bet …never use them again
2 oktober 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hi Lorna, thank you for your feedback. We’re sorry to hear about your experience, as this is not the level of service we aim to provide.
We were only able to locate a request from 2018 under your name, could you please confirm if this is the visit you’re referring to? We’d like to better understand what happened and address your concerns directly.
Please feel free to contact us so we can review the details of the appointment and billing with you.
Don't hire this company!
Okay, this is going to be a bit of a read. This is a buyer beware post. A dear friend of mine got taken bad. She needed to hire someone to strip the popcorn off her ceiling and refinish it to smooth. Also needed a couple of small cracks repaired and then all of it painted. She went through a company called jiffyondemand.com. It is a home maintenance app that connects “certified” trades people with home owners.
So she had a dry waller by the name of Olag come out and give her a quote on the job. He was polite, seemed professional and quoted her $1700 plus supplies and Gst. She agreed. Supplies needed would only be mud, tape and paint. No sheeting.
So on the day the job was to start, instead of Olag, two other “tradesmen” showed up. They didn’t have a clue what they were doing. They butchered the job. There is drywall dust Everywhere. Left large gouges, didn’t know how to fill and sand mud, painted over with out priming so everything cracked. Paint splattered all over windows and flooring. A nightmare…and she was invoiced $2700 for the job.
So we will speed things up now. Olag was brought back out to deal with the mess. J his suggestion was to cover it all up with a popcorn ceiling! After much back and forth he agreed to only charge her $950 to have destroyed her living room and has walked away and will not come back to do anything more. Now enters Jiffyondemand.com They will do nothing to assist.
Do not deal with this app. And definitely never deal with a dry waller by the name of Olag.
11 maart 2026
Review zonder uitnodiging
Antwoord van Jiffy
Hello, We take feedback seriously, but we do need to clarify a few things.
Jiffy is a platform that connects homeowners with independent service professionals. Throughout this project, we remained available to support both the client and the service provider (“Pro”) and assist with resolution when concerns were raised.
After the client expressed dissatisfaction, the Pro returned to review the work and—acknowledging the concerns—agreed to significantly reduce the total cost. This revised amount was accepted by the client following both written and verbal communication, and payment was made based on that mutual agreement.
Following this resolution, the client contacted us again. At that time, we reiterated that an agreement had already been reached and fulfilled. Despite this, we still offered to reopen the claim and work with both parties toward a further resolution if needed. Unfortunately, we have not received any response to proceed with that process.
We remain committed to fair outcomes and encourage any customer with unresolved concerns to continue working with us directly so we can help facilitate a resolution.
So I called this company to get a…
So I called this company to get a service on my washing machine . The guy showed up spun the drum on Easter said main Bering is gone would cost more to repair than to replace and left . 5 mins and a 174.00 dollars later. I can understand a service fee but for this service. NO. I don’t recommend this company at all they should have given me a break considering I had to go purchase a new washing machine that was well over a thousand dollars . Bad experience with this company
20 februari 2026
Review zonder uitnodiging
Antwoord van Jiffy
Hello Ray, thank you for your feedback. I was able to locate your booking and wanted to provide some clarification regarding the visit.
Our appliance repair service includes a diagnostic visit, which is billed at a flat rate of $150 for the first visit. If additional labour or parts are required, it is $100 per additional visit plus the cost of parts. These rates are outlined on our website and app prior to booking. The minimum charge helps cover the time blocked off for the appointment (typically 1–2 hours), as well as travel time and other associated service costs.
In this case, the Pro determined that the washer requires a new drum assembly and advised that the repair would likely cost more than replacing the unit. While no repair was completed, the visit itself was a diagnostic service to properly assess the issue and provide a professional recommendation.
We understand it can be frustrating to pay for a diagnosis, especially when the outcome is a replacement rather than a repair. The Pro's recommendation was intended to help you avoid investing in a repair that may not have been cost-effective.
If you decide to proceed with the repair, the Pro would be happy to return, and you would only be responsible for the additional visit and the required parts.
We truly appreciate your feedback and are always working to ensure our pricing and policies are clearly communicated. Please feel free to reach out to us directly if you would like to discuss this further.
On your own if service is not up to standards
I contacted Jiffy because I noticed a gas smell when my oven was heating up. The technician who came out was very condescending when I told him I had purchased the nine month old range on Marketplace. The gas odour was the only issue I had at the time. Shortly after replacing the igniter at a cost of $ 450 for service and part the oven temperature plummeted. I am a caterer and obviously this affects my income. Upon contacting Jiffy and requesting a different tech I was advised that the only one was the tech who had been to install the igniter. Jiffy expected me to contact a service person on my own and following their visit to submit the invoice " for consideration ". I have reported them to BBB and will not be utilizing their services again.
27 januari 2026
Review zonder uitnodiging
Antwoord van Jiffy
Hi Paola, thank you for your response. I believe there may be a misunderstanding.
A service ticket is currently open, and we are committed to resolving this matter with you as quickly as possible.
Please note that your Pro is willing and available to arrange a return visit as soon as possible to review the current cause of the issue. At this time, you have declined this option.
As referenced, I have attached the job notes below. To reiterate, your Pro is able to return to determine whether the part is faulty or to verify the current cause of the issue. You are fully protected under our service terms; however, you have indicated that you do not want Pro to return.
As you declined having your original Pro return, we simply suggested an alternative option to proceed with identifying the cause of the current issue so it can be properly addressed.
Job Notes:
Checked unit and detected a gas smell during testing. Inspected the bake igniter and found it to be faulty. Replaced the bake igniter with a new one. Ran the bake cycle at 350°F; unit operated properly with no gas smell present. Desired temperature was reached during testing. Demonstrated proper operation to the customer. Unit tested OK at time of service.
Important Note: Customer advised that the unit was purchased through an online marketplace. Upon inspection of the model and serial number tag, the serial number was found to be erased/removed. Contacted the manufacturer (Frigidaire) to verify unit information. Manufacturer confirmed that the unit is flagged in their system as a scrap unit, meaning the unit previously had issues and the original owner was advised by the manufacturer to scrap it. This information was clearly communicated to the customer. Customer acknowledged the information and insisted on proceeding with the replacement of the bake igniter.
The issue with the bake igniter appears to be a possible early failure of the part. Unfortunately, part failures cannot be predicted in advance. For peace of mind, we provide a 30-day warranty on both parts and labor from the date of service, should any concerns arise within this period.
If you choose to post through the BBB, we will also provide the same response, and I will personally handle all correspondence. Our sole intention is to resolve this matter as quickly as possible, and your cooperation is appreciated.
Please let us know if you wish to proceed with booking your Pro for a return visit or if you prefer to have a new Pro review the current issue and report back.
This company wallet wathcher they are…
This company wallet wathcher they are posting fake job and they are charging to credit card for nothing if you try to get your money back no respond like junk yard dont fall to that thief trap
11 januari 2026
Review zonder uitnodiging
Antwoord van Jiffy
We take feedback seriously, but we’re unable to locate any account, booking, or payment associated with the name or details provided in this review.
We do not post fake jobs, and we do not charge customers without an active service or authorization. If a charge ever occurs, it is always tied to a confirmed transaction in our system.
We genuinely want to resolve any real issue. If you believe this review was posted in error or you had an interaction with our company, please contact our support team directly with the email address or transaction details used so we can investigate promptly.
At this time, we have no record that matches the claims made here.
Absolutely terrible from a Pro…
Absolutely terrible from a Pro experience. Do not recommend.
8 januari 2026
Review zonder uitnodiging
Antwoord van Jiffy
Hello, we are sorry to hear about your experience. We do not see an account with this name on our system. Can you provide your name and more information as to what happened? You can email us at info@jiffyondemand.com ATTN: Rosita.
Jiffy wastes your time and gives nothing back
As a contractor I tried working with them. I signed up 6 months ago. Their system got me to do the onboarding and then froze at 75% completion. I messaged them for months now. They keep saying you are on the waitlist for your area and we will contact you back. It has been 6 months and the answer is the same. While they got me to send in my wsib and liability insurance. Got me to do there whole onboarding. Just to waste my time. Its not worth for any new contractors to sign up.
6 januari 2026
Review zonder uitnodiging
The only reason I used them has now been made ridiculous
The only reason I used this service was for ice Melter bucket delivery. Last year they severely limited it causing me a bunch of grief. This year I contacted them and they told me this was a seasonal product so only available at specific times. Also that the opening to purchase it for this winter ended in November. So they ended the availability for ice melter before winter even started. I guess I have no more use for them.
15 december 2025
Review zonder uitnodiging
Frustrating Service and Creative Accounting
My experience with Jiffy has been extremely disappointing. The billing was creative accounting at its best—with inflated hours and invoices recreated but always somehow came to the exact same amount, which was an insult to my intelligence. A simple job took over a week, and despite asking for a manager to contact me, I was passed around with no clear answers. Jiffy says their Pros are trained, but my experience does not reflect that. I had other jobs planned, but given the lack of transparency, poor communication, creative accounting and the way this very simple job was handled, I’ll be looking elsewhere.
22 november 2025
Review zonder uitnodiging
Antwoord van Jiffy
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. I’d like to clarify how the billing was calculated to avoid any misunderstanding.
The system initially generated an invoice based on the standard rate for two Pros. Since only one Pro completed your job, we manually adjusted the invoice and reduced the billed hours to reflect that. Although the Pro was onsite for 2.5 hours, we updated the invoice to 1 hour, which reflects 2 hours of labour.
We attempted to reach you to finalize payment, but it appears the credit card on file was removed before the invoice could be processed. We’re still happy to work with you to resolve the outstanding balance and answer any remaining questions.
Please feel free to contact us directly so we can close this out properly.
Careful
Careful, they have all the power in accepting your job based on their criteria.. there is very little employee help on jiffy and you can wait a week for a response.
20 november 2025
Review zonder uitnodiging
Destressed Jiffy contractor
I did a job as a Jiffy contractor. After I finished and showed the client the flagstone work, he was happy, and I took photos to upload to the Jiffy app as required. Then I left for another job. Jiffy paid me afterwards, but later the client called and said the job was not good and wanted me to go back and fix it. When I asked, I was told that it had rained later in the evening and spoiled the work.
I tried explaining this to Jiffy, but they insisted that I should redo the work or refund the money. I told them I couldn’t drive over an hour to redo the job, but they took the matter to collections, claiming that I had done shoddy work. Instead of only asking me to refund what I was paid, they also included the commission they had received from my pay.
My question is: what was the need for having insurance then? i wont recommend any hardworking contractor to work for them the will exploit you.
12 september 2024
Review zonder uitnodiging
Antwoord van Jiffy
We appreciate you taking the time to share your feedback. We’d like to provide some clarity around your concerns. Liability insurance on Jiffy is meant to protect Pros in the event of damage or accidents, where a reimbursement claim can be made. Your insurance does not apply to workmanship disputes or weather-related issues that affect the outcome of a job.
In your case, our records show a dispute from 2 years ago where you were paid $158 for a job. After the client raised concerns, we refunded them in full. To confirm the situation, we sent a third-party pro, at our own cost, to review the work, and it was determined that the flagstone was installed in temperatures that were too cold, preventing it from setting properly. Based on this, we asked that you return the original payment of $158.
Instead of working with us toward a resolution, you declined to acknowledge the findings and did not return the funds. We understand these situations are frustrating, but fairness to both clients and pros is central to how Jiffy operates, and in this case, we followed our standard process.
We value the work that pros like you do, and we take this feedback seriously as we continue improving how disputes are handled.
Jiffy pro scam Frank Aliyev
Frank does not appear to be a certified technician and clearly did not know what he was doing. I hired him to fix a humming noise in my AC. He came, sprayed down the unit, and said he was cleaning the condenser. After that, the AC stopped working and the furnace room began flooding.
He returned three days later and said it needed gassing but that I would have to hire someone else to do it. Jiffy still charged me for 1.5 hours, $190.00 per hour, even though the AC was worse than before.
I then hired another technician who told me the AC needed both proper cleaning and gassing work that Frank claimed he had already done. I paid for a poorly done job that was never completed.
Frank was also rude and unprofessional. I do not recommend Frank, Jiffy, or this so-called “pro.”
Thieves they are scam
7 augustus 2025
Review zonder uitnodiging
Antwoord van Jiffy
It’s unfortunate that you chose to post a review, as we have been in communication with you and made it clear we’re committed to resolving this matter.
Your Pro charged the minimum for one visit and completed a cleaning/routine maintenance. When the issue persisted, your Pro returned free of charge and conducted further diagnostics. You later informed us that you hired another reputable company, who said the cleaning was not done well.
We apologized for the inconvenience and simply requested the new company’s invoice as documentation. This is important because neither you nor I are HVAC professionals, and the invoice would help confirm what actually occurred.
When you complete a job with Jiffy, we provide an invoice with our hourly rate and service details - the new company should be able to do the same. Without that documentation, we have no way to verify the issue and move forward with your claim.
Your cooperation is appreciated, as our goal is to help resolve this.
Quote for 4 boards to be replace on my…
Quote for 4 boards to be replace on my hardwood boards were no longer than 3 ft. Quite was 1115.00 dollars called divine hardwood who installed the flooring years ago quoted 150.00 for first hour and 75.00 for the hours after and the job was quoted to take 1.5 hours so what a joke 800.00 dollars more jiffy was charging and they are not even certified hardwood flooring installers! Getting rid of app absolute disgusting their pricing! Will continue to speak out on social media about this!
10 augustus 2025
Review zonder uitnodiging
Antwoord van Jiffy
Thank you for sharing your feedback. We truly regret that your recent experience did not meet your expectations. We have paused the Pro's account and I can assure you that your comments are being forwarded to the appropriate team to help improve our service, transparency, and competency going forward.
While we understand your concerns regarding pricing, our goal is always to connect customers with trusted professionals, and we recognize that we fell short in meeting your expectations this time. We hope that this incident will not change your mind about giving Jiffy another opportunity in the future, and we look forward to the chance to work with you again.
Do not hire A Ezzeldeen
Do not hire A Ezzeldeen. We called him to fix our Miele dishwasher rack and he did not fix it but took our money. I would never use this company again. They’re scammers
11 juli 2025
Review zonder uitnodiging
Antwoord van Jiffy
We’re very sorry to hear about your experience and take your concerns seriously. However, we are unable to locate your name or service history in our records based on this review.
We strive to provide honest and professional service, and we would never knowingly leave a customer with an unresolved issue. If you could please contact our office directly at info@jiffyondemand.com with your name, service date, and address, we’d be happy to look into this further and resolve the matter as quickly as possible.
Thank you
Do NOT recommend
Do NOT recommend. They have cancelled on me 3X with no phone call or explanation.
16 juli 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hi there, we're sorry to hear about your experience. We take cancellations very seriously and always send an email with an explanation whenever a job must be cancelled. Unfortunately, we can’t identify your account from this review, so we’re unable to look into the specifics. If you’d be willing to reach out to us directly at info@jiffyondemand.com, we’d really appreciate the chance to resolve this and make things right.
They don’t have a phone number- scam
the WORST service! My order was lost by ups and JIFFY DID NOTHING!!!!!
27 juni 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hello, Thank you for reaching out! We are Jiffy on Demand and help with home maintenance.
I believe you are looking for this company who helps with customizable clothing: https://www.jiffy.com/
Let me know if you need any more assistance today
If you’re a tradesman becoming one of…
If you’re a tradesman becoming one of their pros, stay away. I fired them after 2 calls. The second call lady lied said I was on my phone for an hour, they sided with her and stole an hour pay from me. They act like they’re gods yet you’re the one paying for everything and they take 30%. What a scam company. I was on my phone for 30 minutes talking to tech support and another 10 tracking down this lady’s parts. This lady was rich but clearly had no money at the time. When I quoted her 1000 for a gas valve and spark assembly for her pool heater she acted like I was crazy. Jiffy is a bunch of losers in an office that know nothing about the trades. Avoid at all costs.
2 juni 2025
Review zonder uitnodiging
Antwoord van Jiffy
We’re sorry to hear you feel this way. However, your removal from the platform was due to multiple violations of our terms, not a single dispute. After reviewing support records, we found discrepancies in the time billed and acted accordingly.
We expect all pros to maintain professionalism, fairness in pricing, and respectful communication. Name-calling and personal attacks aren’t acceptable and only reinforce our decision.
We wish you the best moving forward.
Wasted My Time. Don't Waste Yours.
Red flag after red flag that this company and its technology lack integrity and competence. I attempted to schedule a job, but neither the app it self, the customer service agent who had to walk me through the glitchy and non-intuitive sign-up process, or the "pro" who accepted the job were intelligent enough to spot that I was not in the service area until an hour before the job was scheduled to be done.
Bonus: the "pro" who accepted my job without noticing my address wasn't even in his PROVINCE asked material questions about the job that clearly indicated
Double Bonus: customer service rep insisted I needed to enter my credit card details to even post the job. Hey, why do you need my credit card info if you don't service my area? We can't do business. You don't need this info, and it's likely a violation of Canadian and Provincial PII laws to have it. Will be investigating and filing any relevant complaints.
Poor protocols. Poor attention to detail. Poor experience.
17 juni 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hi there, we're very sorry to hear about your experience. What you've described falls far below the standard we aim to uphold, and we take concerns like these seriously.
Unfortunately, without knowing your name or any identifying information, we're unable to investigate this issue in detail. If you're open to it, we’d really appreciate the opportunity to make this right. Please reach out to us at info@jiffyondemand.com with the email or phone number associated with your account.
Thank you for your feedback, it helps us improve.
If I could give zero I would
If I could give zero I would. They couldn't handle a 250sqft tile job with an open deadline. Seriously, if they can't handle a bog standard tile job, I wouldn't trust them with anything.
9 juni 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hi Travis, We know this is very un-Jiffy of us, unfortunately, it looks like none of our Pros can take on your job and this was cancelled. This is usually due to the timeline being too tight or the Pros thought the job was out of their scope based on the job description provided.
Next time we'll hopefully show you a true Jiffy experience.
Sorry again!
Unfortunately the service was quick but…
Unfortunately the service was quick but the work that was done a an electrician did not work. He then promised to arrange a time over the weekend to return to complete both jobs and never did. We hired another electrician to complete both jobs. The $284.00 we spent was for nothing.
23 mei 2025
Review zonder uitnodiging
Antwoord van Jiffy
Hi Norine, I can see this was a misunderstanding. The last message in the chat from your Pro was "I think there was a misunderstanding
I had mentioned to your husband that it would take about 2-3 hours to run a double line from shed to the tree.
To let me know when he had it trenched open .
Sorry for the misunderstanding.
Have a great day !"
Feel free to reach out if you wish to review this with our Help Desk.
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