Home Supplies Direct ltd Reviews 84

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The support from finding the Supplier to delivery of my Order of the actual goods was nothing less than FIVE STAR throughout. HIGHLY RECOMMEND + MANY THANKS. Feel sure I shall be back! Best wishes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thankyou , Extremely Happy, good price , cheapest I’ve found for Caran dache neocolors 2’s . Fast delivery 24hr , very well packaged, my order arrived safe & well , good sturdy packaging. Yes very hap... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Search for the item I wanted on Google and this website came up, product in stock for the amount I wanted. Hadn’t heard of them before but thought I’d give them ago! I cannot fault the customer serv... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schrijfwarenwinkel
  2. Doe-het-zelfzaak
  3. Bouwmarkt
  4. Scrapbookwinkel

Geschreven door het bedrijf

Online Sales Company Which Prides Itself With Quality Products, Fast Dispatch Times & Excellent Customer Services.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(84)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Ive tried many a time to call them…

Ive tried many a time to call them during the day and every time I've called the phone is not answered same message all the time ,we are unable to take your call try again later

14 oktober 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Mr Chesnaye,

We’re sorry you had difficulty reaching us by phone. During the Diwali holiday, we were running with a reduced team, which limited call availability. Our office team was able to assist you via email, adding the additional items to your order, and your combined order was delivered within the expected timeframe.

Thank you for your patience and understanding. If you need any further help, please contact us at sales@homesuppliesdirect.com or +44 (0) 208 998 0118.

Beoordeeld met 5 van de 5 sterren

Really helpful customer service and…

Really helpful customer service and good quality product. It wasn't exactly what I had in mind but the quality was excellent and their help was brilliant.

13 oktober 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you, Daisy! We're so glad to hear you were happy with our customer service and product quality. We really appreciate your feedback and hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Good communication and service

Good communication and service. Parcel delivered quickly. Thank you very much.

1 oktober 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you so much, Ian! We’re thrilled you’re happy with our quick delivery and service, and we would love to serve you again!

Beoordeeld met 5 van de 5 sterren

Rapid delivery of Gorilla Glue by next…

Rapid delivery of Gorilla Glue by next day and excellent communications. First time I've used this company but will definitely use them again. Good price, well packed and very helpful by email when I had a query.

15 september 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you for your kind words! We’re glad your Gorilla Glue arrived quickly and you were happy with our service. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Great service

Brilliant service and great prices. Purchase was sent promptly using the 48 hour tracked with Royal Mail. Good email updates too. I’d definitely use this firm again.

5 september 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Janie,
Thank you so much for the lovely review! We’re thrilled you found our service brilliant and our prices great. 😊 It’s great to hear your order arrived promptly via Royal Mail Tracked 48 and that the email updates were helpful.

We really appreciate you choosing us and look forward to welcoming you back again soon. If there’s ever anything you need, just let us know.

Warm regards

Beoordeeld met 5 van de 5 sterren

Excellent service.

The company replied immediately when I let them know a part was missing from my item. The part arrived at my home in a matter of days. Outstanding service.

4 september 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi David, thank you for your kind words! We’re so pleased to hear that our team was able to resolve the issue quickly and get the missing part to you without delay. Providing outstanding service is always our goal, and it’s great to know we delivered for you. We really appreciate your feedback and support!

Beoordeeld met 5 van de 5 sterren

Quick and good service at a very good…

Quick and good service at a very good price

27 augustus 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Richard,
Thank you for your kind words! We’re delighted to hear you found our service quick, good, and at a very good price. Your feedback means a lot to us, and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Ordered Product and Delivered Quickly

Ordered Product and Delivered within 3 day timescales quoted. Product was silicone sealant application shaping kit which worked very well. Happy with company.

30 augustus 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you, Steve, for taking the time to leave us a review! We’re so pleased to hear your order arrived within the quoted timeframe and that the silicone sealant shaping kit worked well for you. It’s great to know you’re happy with both the product and our service. We look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Good service!

Fast and polite service. Communication is very pleasant. Current problems are solved quickly and adequately.

11 augustus 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you for your lovely feedback! We're so pleased to know you found our service fast, polite, and helpful. Clear communication and quick solutions are very important to us, so it’s great to hear this was your experience. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Good service

Good service

13 juli 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you for your review! We're glad you were happy with our service and look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

Quick efficient transaction.

The delivery of an item difficult to obtain elsewhere was prompt and efficient, with the item arriving in good condition. No problems at all.

29 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you for sharing your experience! We're delighted we could provide the item you needed quickly and efficiently, and that it arrived in perfect condition. It’s wonderful to know everything went smoothly, we really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Shipment was very well packaged

Shipment was very well packaged, and arrived quickly. Definitely an honourable company and I would certainly deal with them again...Janis

23 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Thank you, Janis! We’re so pleased to hear your order arrived quickly and well packaged. Your kind words mean a lot to us, and we’d be delighted to serve you again anytime.

Beoordeeld met 5 van de 5 sterren

I received my art supplies with no…

I received my art supplies with no problems. Thanks!

23 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Esther Y.,
Thank you so much for taking the time to leave us a review! We're really pleased to hear that your art supplies arrived safely and you were happy with your experience. As a small family-run business, your support means a lot to us.

If there’s anything else we can help with, please don’t hesitate to get in touch.

Kind Regards,
The Home Supplies Direct Team

Beoordeeld met 5 van de 5 sterren

Great service & communication

Great service & communication. Delivery prompt x

28 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Carrie,
Thank you so much for your kind words! We're really glad to hear you were happy with our service, communication, and prompt delivery. Your support is truly appreciated.

If you ever need anything else, we’re always here to help.

Kind regards,
The Home Supplies Direct Team

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Ordered online through Amazon and parcel arrived when they said but we were one short. Contacted them and the service from then onwards was exceptional. Communication, parcel received next day, couldn't have asked for more. Superb.

26 juni 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Hi Derrick,
Thank you for taking the time to leave us such a thoughtful review. We're very sorry again for the initial shortfall in your order, but we're delighted to hear our team was able to resolve things quickly and to your satisfaction.

Your kind words about our service and communication mean a lot to us. We truly appreciate your support and hope to serve you again in the future.

Kind regards,
The Home Supplies Direct Team

Beoordeeld met 5 van de 5 sterren

Wow!

Wow! Lightning fast delivery, great communication and a great price too!

13 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

We’re so glad to hear you were impressed with the lightning-fast delivery, clear communication, and great pricing! Your feedback made our day, and we truly appreciate your support. We hope to serve you again soon!

Best regards,
The Home Supplies Direct Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Goods delivered on time. Request for an invoice dealt with very promptly. Would highly recommend this company

19 juni 2025
Review zonder uitnodiging
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Dear Matthew, thank you so much for your kind feedback!
We're really pleased to hear your order arrived on time and that our team was able to assist promptly with your invoice request. Your recommendation truly means a lot to us. We look forward to serving you again in the future!

Warm regards

Beoordeeld met 5 van de 5 sterren

Competitive pricing

Easy to order, very competitive pricing, sent out fast, very happy with purchase.

6 juni 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Dear Yvie, thank you for your great feedback!
We’re delighted to hear you found the ordering process easy, our pricing competitive, and delivery fast. It’s wonderful to know you’re happy with your purchase — we really appreciate your support and hope to serve you again soon!
Wish you all the best!

Beoordeeld met 5 van de 5 sterren

Nik was amazing!

Nik was amazing. Faulty item received, swift response and replacement sent. Would highly recommend Home Supplies Direct.

29 mei 2025
Logo Home Supplies Direct ltd

Antwoord van Home Supplies Direct ltd

Dear Karen, We're really glad to hear Nik was able to assist you quickly and get the issue resolved without delay. Customer satisfaction is our top priority, and it’s great to know you’d recommend Home Supplies Direct. We truly appreciate your support and look forward to serving you again!

Warm regards

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