Hometec UKReviews 

210
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently had my windows and doors replaced, and I couldn’t be happier with the service from start to finish. The fitters were punctual, friendly, and clearly very skilled at what they do. They took... Toon meer

Beoordeeld met 5 van de 5 sterren

Both door and window look great. From booking a consultation and installation went with ease. The two fitters were extremely polite and likeable. Th cleared up any mess. This is not the first time... Toon meer

Beoordeeld met 4 van de 5 sterren

Lovely elegant windows and doors. The aluminium frames are perfect for our house and have turned our ugly duckling of a house into a beautiful swan. The only minor negative was that the fitters would... Toon meer

Beoordeeld met 5 van de 5 sterren

100% professional company who ensured the process was smoothly handled from start to finish. We ordered 12 new windows and 4 doors to replace all our old ones. The installation team did a superb... Toon meer

Bedrijfsgegevens

  1. Ramenleverancier
  2. Leverancier van aluminium frames
  3. Deurenleverancier
  4. PVC-ramen leverancier
  5. Vensterinstallateur

Geschreven door het bedrijf

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

210 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(210)

45 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Happy customer

I was recommended this company and I can see why now, very pleasant and polite service from the initial telephone enquiry to the final installation nothing is too much trouble for them.
Very pleased with the product, looks great and the man that came to install it ( Bill ) again nothing was too much trouble for him , he did a very professional job and tidied up when he’d finished thank you.
I would definitely use this company again and can only recommend.

11 juli 2023
Beoordeeld met 5 van de 5 sterren

Good reliable service

Helpful advice on which type of window to install. Engineer was thorough and also helpful re design. Fitters did the job well and were polite. Tidied up afterwards. Window looks great.

28 juni 2023
Beoordeeld met 5 van de 5 sterren

Great local company!

This is the third time we’ve gone to Hometec for work. They’re all so friendly and professional and we really trust them to do a great job. We have been so pleased with the work that’s been done and the value for money. I was also impressed with the amount of options available. Wouldn’t go anywhere else to be honest.

7 mei 2023
Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish, from the initial survey all the way through to installation. A seamless service plus fantastic follow up service. I would not hesitate to endorse Hometec for all of your window and door needs. Eleven out of ten from me

10 juli 2023
Beoordeeld met 5 van de 5 sterren

First class…

Very clean and reliable service from start to finish the fitters are all very polite and courteous first class service wouldn’t hesitate to recommend them to friends and family.

11 juni 2023
Beoordeeld met 5 van de 5 sterren

Lovely Sash Windows

Wow! We love our windows, excellent work and after service a couple of little niggles but sorted immediately.
Jason and Tony did a fantastic job and left our home clean and tidy.
Would highly recommend Hometec

4 juni 2023
Beoordeeld met 5 van de 5 sterren

We were recommended Hometec by a…neighbour

We were recommended Hometec by a neighbour & they have proved to be as good as we were told. From the time of going to the showroom to the completion of fitting 16 windows plus front door they have been excellent in all aspects. Feel we should especially mention the two fitting guys -Keith & Jude - over a five day period they worked tirelessly , were friendly & polite , every day they cleared up & throughout the time they respected our property by ensuring things were covered etc. Always helpful to answer any questions we had.
We are so pleased with the result , it looks really nice & shows what a professional job they have done. Thank You

26 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our new front door

Our new front door was delivered and fitted on time. Two minor faults were rectified quickly and without fuss. Customer service was friendly and efficient and the door looks great

4 mei 2023
Beoordeeld met 5 van de 5 sterren

Great company to deal with

I have used Hometec for over 20 years. The products are always high quality and the installers experienced. Their aftersales service is excellent and they will always come back to sort out any issues.

16 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A 5 star experience with Hometec

A 5 star experience with Hometec, couldn't be happier with the professional, friendly and high quality service they provided - over the moon with the finished product! Thank you so much!

14 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

highly recommended

We have all our windows and doors installed by Essex based company - Hometec. All goes smoothly, extremely satisfied with the installation Team. They went above and beyond to make sure no damage is done to façade/internal interior, have not left any mess behind etc. Quality was the priority. And waiting time for the factory line was unexpectedly short. Personally I think it is one of the most reliable windows company in Essex.

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Home Tech Stephen Mcalpine

Stephen Mcalpine from Home Tech has been great in fixing a door chip and tile chip in my new build. He's patient, thorough and great at matching colours so everything looks like new again! Thank you!

13 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking customer service

We had our windows and doors all fitted by them last year but then we had issues with a lantern window in our kitchen although they didn't install this at first, our builders did. After much rudeness and arguing they charged us another £600 to come and refit the lantern window and now we have a small leak coming through our ceiling! They want nothing to do with it, and will not help us in trying to repair it. We were told it was a favour? Who pays £600 for a favour? Avoid this company at all costs and the woman who answers the phone who I understand is somehow related to the owner of the company is so rude it's shocking! I will be contacting my friend at the Echo as I am now worried that all my windows and doors they fitted were a favour too with no comeback if anything goes wrong with them?

9 januari 2023
Review zonder uitnodiging
Logo Hometec UK

Antwoord van Hometec UK

Hi Mrs Kappes,

I apologise you are not satisfied with the service we have given you. However after investigating this i feel this review should be directed towards your builder and not to us. The lantern was sold to you on a supply only basis with your builder to do the installation. The way your builder installed the lantern roof was completely incorrect, it is clear they had never done this before and have no experience in installing these products. You then called us to rectify the issues in the roof, we do not like pulling other trades work apart however we reluctantly agreed to put the issues right for you and charged you a labour only cost of £600, as a favour as this is what it would cost us.

If there is a leak coming through your roof, i would advise getting your builder back as this most likely has nothing to do with the lantern roof as this has been installed correctly and completely sealed.

With regards to the windows and doors that we have installed, you have a full 10 year insurance backed guarantee, if ever you have a problem just give us a call and we will have an engineer out to you within a couple of days.

Beoordeeld met 1 van de 5 sterren

Diabolical and shocking!

This was a diabolical experience - Warning do NOT pay any money up front to this outfit - we did and a year after we were still trying to get them to do our
conservatory but excuse after excuse and we eventually had to force them to return our money by taking legal action. They actually knocked down our old existing structure and then told us they were raising the price by 10K. We told them to clear off and they did leaving our garden in a very dangerous state. This was also a contravention of the architect's instructions which they also could not wriggle out off. The DGCOS were a waste of time too and just look at their ratings too? All in it together. They are the worst outfit I have ever come across and looking a their reviews I am not alone. Be careful, use another company. You HAVE been warned.

23 juni 2022
Review zonder uitnodiging
Logo Hometec UK

Antwoord van Hometec UK

Thank-you for your review. However We feel it is somewhat unfair, your order was for a conservatory with building work, including, removing the back of your house which needed planning permission and a structural engineers report, You employed your own structural engineer to supply these building specifications to us. We chased and chased for these from you, as at the same time you were pressurising us to start work before this information was available. This we reluctantly did for you. The report from your structural engineer arrived after your instruction to start the work. We called for a site meeting with you to go through the options as unfortunately your engineers report called for a considerable amount of extra work, including extra depth footings, a sleeper wall with footings and a block and beam floor. At this meeting these extras were offered to you at cost and our builder, even offered to do the extra landscaping that you wanted in your garden at no additional charge. You were not happy to pay for this work and stopped us from continuing. You did not want us to continue or to pay the external costs that had been incurred on your project, these included, labour, gaining planning permission, Architect fees etc, these were paid on your behalf, we had made no charge for our own internal costs, these you refused to pay and complained to The Double Glazing and Conservatory Ombudsman Service (D.G.C.O.S.) who judged that we had been extremely fair. You complain to the Finance company, who also judged that we were fair. you attempted to take legal action against us in which we came to an agreement, and we deducted the agreed costs from your deposit and returned the balance of your deposit promptly. All of the work that was carried out by us, has not been lost, as your new builder won’t need to charge you for it. We wish you and especially your new builder good luck with your project.

Beoordeeld met 1 van de 5 sterren

Not worth it

Our experience wasn’t great with this company. To start with the sales person just did the sale without any consideration of the client’s needs- that’s how it felt for us. He sold us handless door (which we were not aware of) after having a conversation with us about a baby at home and how important it is for us quiet and simple door operation when coming in and out when holding our son. So please be aware and clarify if you need a handle on both sides of the door.

The delivery was delayed by 4 weeks.

After installation we were left with plaster patches from the inside and outside requiring paint job. Maybe we were being naive not knowing this but we lived in a new built apartment previously so we had no idea we will need to organise a paint job afterwards. Indoors is fine and we did it ourselves, however, outside we don’t know the colour as the house was built & painted before we moved in. Its an off white pastel colour which is not easy to match. Again, something that was not explained to us during the sale process. When we called for explanation we were pointed to the contract where they take no liability for damage caused. They did send an installer back to sort out plaster as it was cracked and not level. After that adjustment, we were bombarded with emails and phone calls to pay the remainder even though we were still waiting for replacement glass that needed to be installed.

Lastly, when repainting the walls inside, we noticed that at the top the were massive gaps left causing drafts into the house. There was no apology about this, they just said they will fix this when installing the replacement glass. So 3 weeks we had to live with drafts during winter months.

The only positive is that the door itself it nice looking even though its a bit tough to operate from the inside, we are getting used to it.

I would not, however, recommend this company for the simple absence of customer care and support.

5 februari 2022
Review zonder uitnodiging

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