Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse. The light rain turnout rug is beautiful and looks great on my horse. I would... Toon meer
After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items rece... Toon meer
Ok. Irish domain but not an Irish company so the cheapest delivery option was within the range advised but took about a week.The invoice didn’t have a returns docket even though footwear item so presu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Flemingstraße 22 , 36041, Fulda, Duitsland
- +47 32 99 43 67
- customerservice@horze.ie
- horze.ie
3,7
Gemiddeld
883 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just picked what I wanted
Just picked what I wanted, paid for and delivered on time. Great service.
20 december 2022
A++++VERY QUICK DELIVERY and exactly…
A++++VERY QUICK DELIVERY and exactly what I orderes
20 december 2022
No problem all arrived.
19 december 2022
Gallop on
Nice site to look on quick ordering and very quick delivery and all happy with buys
19 december 2022
Very very poor company to deal with
Very very poor company to deal with.
Terrible communication on when my order was due, was a month coming and then order was incomplete when it arrived.
Now they're ignoring my emails.
Thanks for upsetting my niece on her birthday 🤬
13 december 2022
Antwoord van horze.ie
Dear Pat
Thank you for your review. We are very sorry you are unhappy with the delay of your order and one item was missing in your package.
We also received your E-Mail two days ago and will respond to you today. We ask for your understanding that due to high workloads we cannot answer all E-Mails as soon as we want to.
Your Horze Customer Service
Arrived on time as prescribed
17 december 2022
I can’t wait to open it on Christmas…
I can’t wait to open it on Christmas morning. I haven’t worn it yet(obviously😂) but I already know that I am gonna love it. I can’t wait to use it in my next lesson the next day.
16 december 2022
Buyer Beware
Very disappointed in the service I have received. Goods took over 3 weeks to receive. Ordered a seperate item, got my confirmation order. Checked my account weeks after to see that the order had been cancelled and was now out of stock, I had not been informed about this. This was a main Santa present and its too late to order elsewhere. I choose this company as I thought with the .ie it was based in Ireland, it is not. The customer service is very responsive and I couldn't fault it but due to my negative experience, I will not be using this company again.
15 december 2022
Review zonder uitnodiging
Antwoord van horze.ie
Dear Sue,
Thank you for your message.
We're very sorry for this negative experience.
Of course we will check what exactly went wrong, so it will not happen again in the future.
We're very sorry it was not clear the company is not based in Ireland.
Kind regards,
Horze customer service Ireland
Amazing products with amazing service.
15 december 2022
Delivery a little slow but very happy with my purchases
Very happy with my products, although the delivery was slow, but I was unable to find these products anywhere else so was happy to receive them when I did.
15 december 2022
Super efficient service
Super efficient service. I found the Web site very easy to navigate. My items were delivered ahead of schedule. Great service and I will definitely be back.
15 december 2022
Excellent service
13 december 2022
Absolutely gorgeous boots...quality …
Absolutely gorgeous boots...quality and luxury at an affordable price. Good range of products and quick European delivery! Recommend this company100%
12 december 2022
Delivered when expected and on time
Delivered when expected and on time. Very impressive , thank you.
10 december 2022
Service was amazing so helpful and…
Service was amazing so helpful and responded to any questions I had in minutes!!!!!
9 december 2022
Fast Delivery
The selection and quality of the items are brilliant, there is everything under the one site.
The delivery is fast and the easy to track
8 december 2022
Delighted with items purchased and…
Delighted with items purchased and delivery. Will definitely buy again.
6 december 2022
Easy to navigate site
Easy to navigate site. Great range of products. Quick and efficient delivery
6 december 2022
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