This was my second year of hiring a hot tub through Hot Tubs Oxfordshire and there’s several reasons I didn’t look anywhere else; Their service is absolutely first rate - You really feel cared for a... Toon meer
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Ross from Hot Tubs Oxford has been servicing and cleaning our hot tub for some time now, and we couldn’t recommend him more highly. He comes out quarterly, driving an impressive 2.5 hours each way to... Toon meer
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Booked our first hot tub service, full flush and clean with Hot Tubs Oxfordshire, could not fault anything. The 3 guys that did the work , Kieran Dave & Jake were superb , great knowledge, friendly an... Toon meer
From our first visit to Kenny & Carla's showroom in Bicester to installation, everything was catered for without any issues. The service is second to none from a couple who are as passionate about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Hot Tubs Oxfordshire, we believe that wellbeing starts at home. Our award-winning, family-run business has built a reputation for helping homeowners create luxury outdoor spaces with premium hot tubs, swim spas, saunas, steam rooms, and ice baths. We’re proud to be recognised as one of the UK’s leading names in hydrotherapy and outdoor living. Our Bicester showroom was designed to offer a calm, welcoming experience that feels more like a boutique than a warehouse – a place where you can explore our products at your own pace, with friendly expert advice always on hand. From first enquiry to installation and beyond, our concierge-style service ensures you’re supported every step of the way. We don’t compete on price – instead, we focus on quality, reliability, and making ownership effortless and enjoyable. Our dedicated service team also provides ongoing maintenance, repairs, and aftercare, so you can relax knowing you’re in safe hands. Whether you’re looking to improve your health, create more family time, or add a touch of luxury to your garden, we’re here to make it happen.
Contactgegevens
Unit 7, Arena 14, OX26 4SS, Bicester, Verenigd Koninkrijk
- 01869229922
- info@hottubsoxfordshire.co.uk
- hottubsoxfordshire.co.uk
4,9
Uitstekend
160 reviews
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Fantastic experience
Fantastic service from start to finish, the tub covered 2 birthday parties which was a huge hit for all and definitely we made the most of it as a family, will definitely use again
6 oktober 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your fantastic feedback! We're pleased to hear that the hire hot tub was such a hit at both birthday parties and that your family had a great time. It's always our goal to provide a memorable experience from start to finish, and we're so glad to know you made the most of it. We look forward to welcoming you back in the future. Team HTO
Great Service!!
Great service from Hot Tubs Oxfordshire today. I needed to move my hot tub and gave them a call to see if they could help on the same day, and they did it! Huge thank you to Lisa and the technicians Dan and Ross who helped make it happen. Great customer service accommodating a last minute job!
4 oktober 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your kind words! We're glad we could assist with your hot tub move on such short notice. Lisa, Dan, and Ross will be delighted to hear your feedback. We're always happy to provide excellent customer service and glad we could make it happen for you. If you need anything else in the future, don’t hesitate to get in touch!
Team HTO!
First time hot tub owner and hot tubs…
First time hot tub owner and hot tubs Oxfordshire have been excellent, the communications was brilliant throughout. A huge thank you to Ross for coming and servicing the hot tub, did a fantastic job and was extremely knowledgeable and helpful.
Will be using them again in the future.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you for sharing your experience! It’s great to hear that we provided excellent service, especially with clear communication throughout the process. Ross is a true professional, and it’s great that he was so knowledgeable and helpful. Glad to hear you'll be using us again in the future!
Team HTO.
Great service from Hot tubs…
Great service from Hot tubs Oxfordshire’s engineer Ross who spent time troubleshooting and fixing a couple of issues with my hot tub .
12 september 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thanks Sarah. Ross is a credit to us, so it's nice when he gets mentioned specifically in reviews.
I have used hot tubs a few times
I have hired a hot tub for a couple of years from hot tubs . From the people who book the hire to the people that assemble the hot tub they are all helpful/ polite and efficient .
I would recommend them and will be hiring my hot tub next year from them.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for sharing your experience of our hire hot tub! It's great to hear that our team has been so helpful, polite, and efficient. Your recommendation means a lot, we look forward to seeing you next year! Enjoy your hot tub time!
Excellent company
Excellent company. Great service from start to finish. Used them to hire a hot tub for our holiday let for our weeks stay and it was brilliant. Cant recommend them high enough
16 augustus 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that the hot tub added to your holiday stay. Your recommendation means a lot to us, and we're always here if you need anything in the future!
Hot tub Oxfordshire excellent service!
We hired a hot tub for an 18th Birthday surprise, we had the most wonderful week enjoying the relaxation and calm of sitting in the hot tub every night.
Kenny and his team were absolutely amazing installing and uninstalling the hot tub, It was no hassle or inconvenience and they were very thoughtful and helpful.
We enjoyed it so much, we can’t wait to do it again, thank you Hot Tubs Oxfordshire!
1 juli 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your kind words! We’re thrilled to hear that the hot tub made the 18th birthday celebration extra special and relaxing. It’s wonderful to know that you had such a positive experience with our team—we’ll be sure to pass along your compliments to Kenny and the crew. We can’t wait to help you create more memorable moments in the future. Thanks again for choosing Hot Tubs Oxfordshire!
Hot Tubs Oxfordshire installed a hot…
Hot Tubs Oxfordshire installed a hot tub and pergola in July. Customer service was great, this is a very friendly family business, that really look after their customers.
Installation was simple and work standard excellent.
15 juli 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your kind words! We're thrilled to hear that you're happy with your hot tub and pergola. It was a pleasure working with you, and we're glad that our service met your expectations. If you ever need anything else or have any questions, we're always here to help. Enjoy your new setup!
Absolutely thrilled with our new hot tub!
After years of begging the husband for a hot tub...he finally said YES!
Carla and the team were exceptionally helpful throughout the entire process, her expertise was second to none and we are absolutely thrilled with our new hot tub!
It has transformed our outdoor space and we can't thank Carla and the team enough! 😊
3 augustus 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for sharing your excitement with us! We're absolutely delighted to hear that you're thrilled with your new hot tub. It’s wonderful to know that Carla and the team could make your dream a reality and transform your outdoor space. Your kind words mean the world to us, and we’re so happy to have been a part of this journey with you. Enjoy your new hot tub and the many relaxing moments ahead!
Excellent service, installation and after sales care
We have wanted a hot tub for a long time and given we had invested in a new patio (with the New Driveway company) the timing seemed perfect. So we designed a space for the hot tub and set about finding one. Given we are first time hot tub buyers the idea of buying a hot tub and then being on your own was daunting. From our first visit to the showroom to the installation, of the hot tub, and after service experience/package we have had an extremely positive and human experience. Carla and her team have been very professional and pro-active with the sales and after service elements. Kenny and his team have conducted a pre-installation visit and set up the hot tub so it was ready to experience on the same day. We love it and between all the family someone has been in it every day so far. Kenny gave us clear instructions regarding all the chemicals to use and when - so far so good. We are going for a 3 month service package so we keep everything to a high standard and ensuring it is kept clean and hygienic given it will be used most days!
If you are looking for a hot tub I strongly recommend you visit Hot Tubs Oxfordshire.
16 juli 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you're enjoying your new hot tub and that the timing worked out perfectly with your new patio. It’s great to know that Carla, Kenny, and the entire team were able to provide you with a seamless and supportive experience from start to finish. We're glad the clear instructions and the after-service package have been helpful, ensuring your hot tub stays in top condition. Your recommendation means the world to us, and we're so happy your family is making the most of it every day!
A very good experience from start to…
A very good experience from start to finish. Booking was easy and at a time I requested and emails are always answered promptly, Ross, the technician, is very personable and helpful. Nothing was too much trouble and he explained what he was doing which I found helpful. And he kept in touch with his arrival time at my property which I find useful. I would definitely recommend Hot Tubs Bicester and will definitely use them again for my next service.
28 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you for sharing your positive experience with us! We're delighted to hear that everything went smoothly from start to finish. It's great to know that the booking process was easy and that our team, especially Ross, provided you with excellent service. We’re pleased that you found his explanations helpful and appreciated his timely communication. Your recommendation means a lot to us, and we're looking forward to serving you again for your next service.
4th Annual Service on our Hot tub
4th Annual Service on our Hot tub
As always service on our hot tub was outstanding. Ross was friendly and knowledgeable and went out of his way to make sure our experience was positive.
Cannot recommend enough. We have used Hot Tubs Oxfordshire for every service. Thanks looks like new
24 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your 4th annual service went smoothly and that Ross provided you with exceptional service. We pride ourselves on our team's friendliness and expertise, and it's great to know that Ross went above and beyond to ensure your hot tub looks like new.
Your continued trust and recommendation mean the world to us. We look forward to serving you for many more years to come. Team HTO.
Very impressed with the service from…
Very impressed with the service from Phil and Kieron diagnosed the issue very quickly had the parts with them and replaced and fixed in no time and it was in the pouring rain. Definitely recommend using their services.
22 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you for your kind words! We're thrilled to hear that Phil and Kieron provided you with such efficient service, even in the pouring rain. It's great to know they diagnosed and fixed the issue quickly. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Fantastic service
Fantastic service. Ross found the issue straight away, the part came in quickly and everything was fixed within a shorter timeframe than expected.
Ross was very professional and efficient, and always smiling even when soaking wet and working in torrential rain!
22 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your glowing review! We're thrilled to hear that Ross was able to quickly diagnose and resolve the issue for you. Despite the challenging weather conditions, he remained dedicated to providing top-notch service with a smile. We'll be sure to pass along your kind words to Ross and the rest of our team. We appreciate your support and look forward to serving you again in the future!
Annual Service…
Ross (the one with the nice teeth) and Kaleb (Sorry, Dan!) cleaned our tub today. On time, courteous and nice guys to have around. Cheerful and made our tub look good as new. The blue gel flush is very satisfying to watch, albeit a bit gross!
13 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you for sharing your experience with us! We're delighted to hear that Ross and Dan provided such excellent service. It's always wonderful to know our team is not only on time and courteous but also brings a bit of cheer to the job. We're glad your tub looks as good as new and that you enjoyed the blue gel flush (even if it is a bit gross!).
Fantastic service
Fantastic service. Hot tubs Oxfordshire went that extra mile and assisted me with my hot tub move at very short notice.
By far the most professional and helpful company I have had the pleasure in dealing with for a long time.
Would highly recommend for any hot tub move.
1 mei 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thank you so much for your wonderful review! We’re thrilled to hear that you appreciated us going the extra mile to assist with your hot tub move, especially on such short notice. Your kind words about our professionalism and helpfulness mean a lot to us. We’re grateful for your high recommendation and look forward to helping with any future needs!
Excellent 5 Star Service
Hot Tubs Oxfordshire have been fantastic to deal with throughout the purchase and installation of our new hot tub. From the staff in the showroom to the installation team, they kept us informed and updated about everything all the way, and go the extra mile to ensure the customer is completely happy. Thank you to the whole team.
10 april 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Dear Andy, Wow! Thank you so much for the feedback! We appreciate your business and hope you are enjoying life with your new hot tub! We're here for you for all your aftercare needs too. Team HTO
I literally had a brand new sparkly hot…
I literally had a brand new sparkly hot tub after my service, technician went above and beyond-can’t recommend enough!!!
4 april 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Thanks Siobhan. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Routine service.
Ross attended our property to carry out the service in our hot tub,he was polite and very professional. He showed confidence in his work and did a fab job.
24 maart 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! see you again soon. Team HTO
Popped round on the off chance they…
Popped round on the off chance they could supply me with a part for my hot tub from a brand they don’t normally stock. Phil and the guys there went above and beyond to help me out. Will definitely be returning to them. Many thanks guys.
18 maart 2024
Review zonder uitnodiging
Antwoord van Hot Tubs Oxfordshire
Hi Tony,
Thanks so much for sharing your experience. We appreciate it. See you again soon. Team HTO
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